We were looking forward to our first cruise, but were let down. Had we known that was an officially organized college party cruise and that half the guests onboard would be college students on spring break, we would not have come. It was not posted anywhere on Norwegian's site that this was the case. But the thing that really pushed us over the edge was the 40+ bedbug bites that my husband brought home as a souvenir.
Seriously, I think you should really inform your customers that there is a College Spring Break event during a certain time. They were very loud, obnoxious and generally just made everything an ordeal. Yelling outside our room while we’re trying to sleep, waiting and waiting on line to get a drink, taking over nearly every area of the ship so we couldn’t relax, the entire pool deck was covered with portable speakers so there’s about 20 different kinds of music playing at once, waking up every morning to have the pool deck littered with plastic cups, vomit on the bathroom floor on the first night...had I known this was going on, I would have chosen a different week. Pretty disappointed.
Ship was kept clean and staff was friendly and cordial. Not much to do on ship, not much of a stage show. ports of call were good, private cruise island being the highlight of our trip. Food was just okay except for the last night of the trip. We enjoyed the freestyle dining and casual attire dining.
Not sure if I will ever do Norwegian again. Other ships I have been on are much nicer and you can actually feel like you are relaxing in a wonderful place. I would look into other cruises. It was like going to Hawaii and staying at a cheap hotel.
- The ship looks way better from the outside than from the inside
- "Service Charges" were not clearly stated during the booking process that would be charged at the checkout... I bet the servers dont see all that $40 per cabin per day...
- I also cant find where to download my final invoice with extra charges that I dont know why...
- To finalize, if "American Cruises" wants to leverage the airline customer base, they should find ways to value their frequent fliers.... its very frustrating be an Exec. Platinum at Miami airport and be treated like a "Spirit" passenger at the Miami cruise terminal
I went with some friends to celebrate....being friends....and being warm. Not like I NEEDED a reason to go, but that's what we decided. Lots of booz, sun, and fun. Totally a great time. Can't beat the price!
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