Horrible Cruise Experience Ever!

Norwegian Pearl Cruise Review to Europe - Western Europe

vartran

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 48

Overall rating:

2.2 out of 5

Verified Review

13 Night The Rivieras (Amsterdam To Rome)

Sail date: June 22, 2019

Ship: Norwegian Pearl

Cabin type: Inside

Cabin number: 10545

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

The internet service was horrible The food & entertainment options & quality were poor The excursion experience was horrible Communication to customer is slow Service desk help is unfriendly cleaning crew is excellent

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Better & more quality food option. Why is it every night there is a curry dish?

Onboard Activities

2 out of 5

Entertainment

2 out of 5

The Funky Root band was wonderful though

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Clean crew was excellence

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

bed is comfortable and clean

Ship tip

Better food & entertainment option and please no curry every day

Thumbs up

Ports of call

Amsterdam, Netherlands

3 out of 5

Tilbury (London), England

3 out of 5

Zeebrugge (Bruges), Belgium

3 out of 5

Le Havre (Paris), France

1 out of 5

excursion bought through the cruise was terrible! Was not given the time as promised on the excursion. Paris was one of the place we booked the cruise.

Thumbs Up 1

Lisbon, Portugal

3 out of 5

beautiful city!

Thumbs Up 0

Cadiz (Seville), Spain

3 out of 5

Malaga, Spain

3 out of 5

Palma De Mallorca, Balearic Islands

1 out of 5

This is one the of the port we were looking forward to see!

Thumbs Up 1

Barcelona, Spain

3 out of 5

Monte Carlo, Monaco

1 out of 5

This is one the of the ports we booked for this cruise!

Thumbs Up 0

Livorno (Florence & Pisa), Italy

1 out of 5

This is one the of the ports we were looking forward to see!

Thumbs Up 1

Civitavecchia (Rome), Italy

1 out of 5

This is one the of the ports we were looking forward to see!

Thumbs Up 1

Disembarkation

1 out of 5

we were stranded on the ship and forced to find our way out!!!

3 Comments

GDS55 5 years ago

We sailed on the Pearl in April and had an awesome experience. Yes in the buffet there is a Curry dish every day. I don't enjoy Curry but there are so many other choices. Focus on the positives, and maybe you'll have a better time.

Thumbs Up 2

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CruzeFan 5 years ago

I’m confused. Why did you keep rating some of the ports 1 Star and saying they were a port you wanted to see. Did you not stop there? Just had a bad excursion? More details would be more beneficial than just a bad rating.

Thumbs Up 1

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cruisevacayers 5 years ago

Was your cruise really that bad? Those are great places to visit that you gave one star why?

Thumbs Up 1

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Other reviews of this sailing

It was horrible. We've missed four ports and the ship stopped sailing in Barcelona, Spain due to mechanical problems. We had to book last minute flight to get to Rome, Italy where the disembarkation supposedly scheduled to arrive in Rome on Friday, 07/05

The Rivieras cruise on NCL Pearl

We Almost Made It To Rome