We Almost Made It To Rome
Norwegian Pearl Cruise Review to Europe - Western Europe
13 Night The Rivieras (Amsterdam To Rome)
Sail date: June 22, 2019
Ship: Norwegian Pearl
Cabin type: Balcony
Cabin number: 9144
Traveled as: Couple
Reviewed: 5 years ago
Review summary
Norwegian advertises its atmosphere as "Freestyle Cruising" and that is truly a good description. The old days of dress nights and assigned seating are long gone and with them some of what made cruising different from any other vacation place. That said, Norwegian does an excellent job of offering a wide variety of activities for all passengers and a wide range of entertainment. The food is good but it is the volume of it which is most remarkable. The crew is uniformly polite, attentive, and helpful. The Pearl is a fine ship and seemed enormous to us, although its 3,000 passengers would no longer count among the larger vessels at sea. We enjoyed wandering around to the various places on the ship for entertainment, food, and (frankly) the chance to move about. Unfortunately, our ship encountered engine trouble which forced us to miss two ports along the way and then end the cruise in Barcelona rather than continuing to Livorno and Rome. Norwegian more than made it up to us by promising to refund half the cost of the cruise and provide a 50% discount on a future journey. In contrast, a ship from another line encountering mechanical troubles in a prior port had their passengers in a smaller city for four straight days with no promise of return or any offer of relief or reimbursement. Norwegian's decision to provide information to the passengers along the way, proactively offer to compensate us for the changes, and then facilitate a fairly pleasant disembarkation is laudable, especially in comparison to peer companies. We will definitely be returning for another Norwegian cruise in the near future.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Palma De Mallorca, Balearic Islands Did not visit port
Monte Carlo, Monaco Did not visit port
Livorno (Florence & Pisa), Italy Did not visit port
Civitavecchia (Rome), Italy Did not visit port