Norwegian Joy Cruise Reviews - Reviews

A wonderful experience from start to finish. The food was delicious and plentiful. We enjoyed seeing and listening to the diversity of fellow passengers.

This was my first time on NCL, and though I was not really impressed, everything overall was fine. If you can do without the technology, it will be better as there seem to be constant issues. Out first night on board we had REALLY rough seas, passengers and staff said they haven't experienced it that bad before. They put out "barf bags" on the stair railings for passengers, and we needed them! I think I personally would enjoy the voyage LESS if I did not stay in the Haven. Unfortunately, on most cruises, this is prohibitively expensive.

First and Last NCL - sorry it just wasn't that special. Weather not an Issue and the NewFoundland replacement stop was very nice.

Overall this was a very enjoyable cruise in spite of missing the first two scheduled ports in Canada due to damages caused by hurricane Fiona.

This wasn't my favorite cruise but most of that was weather related. It was cold, windy, and rainy, the remnants of a hurricane that we couldn't have predicted months in advance. We weren't able to go into 2 of our 6 ports, also hurricane related. The ship itself is fine. Food was wonderful(except coffee...NCL coffee tastes like dirt), entertainment only so-so, staff was mostly great.

NCL Guest Services staff called to discuss my feedback about poor embarkation experience. Hopefully future experience will be better. Look forward to another cruise soon!

We had many problems bc of getting the tail end of the hurricane. Had a great time despite the weather Very nice ports. For the ones we went to

We have just returned from the “hurricane Fiona affected” 10 day Canada cruise on Joy. Our first cruise on NCL since 2017, but we’ve done plenty of others in that time. We paid $1400 each for balcony, with drinks package, 2 specialty meals etc. Marvellous value. 👍. To be honest it was a total impulse buy when we saw the promotion. Overall we thoroughly enjoyed it, great value and the staff were lovely. Our cabin steward was amazing and we filed him as the “special person” with NCL. We would happily rebook with NCL. We thought 2 things were not as good as most of our other cruises in recent years, food and theatre entertainment. (Not the musicians in bars etc). Our first meal was “medallions of beef” and sadly it was like leather. Not all, but a lot of the meat on the ship was tough, although a chicken Parmigiana was lovely. Even the tournedos in the specialty restaurant was far from the delight we had hoped for, although very edible. Likewise much of the fish was overcooked, even the Dover Sole in the ocean blue specialty fish restaurant, which was a shame. But hey, you never starve on a cruise ship!😊 We couldn’t get to see the main Elements theatre show, it was sold out by the time we got into our cabin on day 1. So that may have been brilliant. Footloose was ok and we enjoyed that. Beatles tribute was spoiled (for me) by the Paul Macartney guy, who needs to learn how to sing, not shout! Likewise the Elton John tribute was (again my opinion) dire. We’ve probably attended 100 theatre shows on other cruise lines since 2017, but felt that NCL were the weakest by far. But overall it was a great way to spend 10 days, and NCL did their best given that 2 Canada port stops were wiped out by Fiona. Happily rebook NCL for the next trip. 👍

It was supposed to be a big cruise ship, but it felt small. Feeling dull on the cruise.

Overall, good to get away. got a few friends together and we decided to go somewhere on a cruise.

1. no announcement on readiness of stateroom. 2. No announcement on when to disembark for Boston and Maine excursions. 3. No notification on where to go if excursion purchased outside of Norwegian. Sat in auditorium for a few minutes before I asked the hostess if ticket not purchased through Norwegian where should I go.

Friendly, comfortable and healthy environment. Highly professional personnel. Very experienced Captain and security staff make your trip safe. We can recommend you to have a trip on the Norwegian Joy! Please say THANK YOU to our best Cruise Agent Les Graziano-Bisnell!

I don’t think we’ll book with Norwegian again. Their scheduling with outside companies needs major improvement.

This was our 4th cruises with the NCL so we have seen all shows. Would like to see different shows other than the currents.

Overall, this trip we really enjoy getting away the ship and the staff did excellent job to entertain us.

This was our first cruise. We learned some lessons as to value vs costs for some services. I don’t see myself ever using American Airlines Cruise again. After booking the cruise. Our agent went away. American would not reassign our cruise to a new agent so we were left on our own to make decisions on services and get information. Norwegian helped some, but after talking with some of their agents it was clear that they were likely new and didn’t have correct answers for some of my questions,

We really liked the ports. The ship was good, but not great. Lots of fake wood that looked fake. There is a lot of nickel and diming on board. We were offered a "free" drink package as long as we were willing to pay $300 in gratuities on it. The crew was very friendly, but the service was only so-so. For example, in all of the times we were in the Garden Cafe (buffet), we were never offered refills on drinks at our table. Ice tea, lemonade and various fruit drinks were free; however, when we asked for ice tea and lemonade in a sit down restaurant, it seemed to cause major trauma and took forever to get. Our experience was very negatively impacted by the cancellation of the signature show (Footloose).

This is a very nice cruise ship, and all crew members tried in every way to keep it as clean as possible. Our disappointment is to have purchase the cabin above the entertainment place called the Cavern, without the acknowledge. We feel overall cheated for the price we paid and didn't get the entertainment we want, which are the musical shows, and the so called Premium Drink package does include so little now compared the the other cruises we went on the different Norwegian cruise ship before. It was very boring.

It is regrettable that the main entertainment was cancelled withour explaination. We had to wait 4 1/2 hours for airport to port bus transportation. Unacceptable. The cruise was acceptable but could have been so much better! Nor a 3.9 cruise as calculated by you!

Looked forward to it for over a year and so disappointed. Talked family members to join us and now feel guilty I did. Luckily Bermuda was beautiful Also had 100 minutes of Wi-Fi that as soon as you signed on started to tick away versus other cruises it ticks away only when you go on line.