Disappointed

Item: Norwegian Joy
Rating: 4.1
Author: ksbrewer

Norwegian Joy Cruise Review to Canada, New England, New York

ksbrewer

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 20

Overall rating:

4.1 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 16, 2022

Ship: Norwegian Joy

Cabin type: Inside

Cabin number: 5303

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I don’t think we’ll book with Norwegian again. Their scheduling with outside companies needs major improvement.

Embarkation

1 out of 5

Transfer from airport to pier booked through Norwegian and they did not have enough room for everyone. We had to get a cab after waiting over 3 hours at the airport.

Ship experiences

Food and Dining

3 out of 5

Food was okay.

Onboard Activities

3 out of 5

Bingo was fun.

Entertainment

5 out of 5

Great shows.

Children's Programs

No children with me.

Service and Staff

5 out of 5

Steward was excellent and waiters very attentive.

Ship Quality

5 out of 5

We’ll maintained and clean.

Cabin / Stateroom

5 out of 5

I bid on an upgrade and got a balcony room!

Ship tip

Don’t book airport transfer, use a taxi.

Thumbs up

Ports of call

New York, New York

5 out of 5

Excursion was excellent.

Thumbs Up 0

Boston, Massachusetts

3 out of 5

Could not see many of the points of interest because of construction and distance to walk.

Thumbs Up 0

Portland, Maine

5 out of 5

Loved this excursion.

Thumbs Up 0

Saint John, New Brunswick

4 out of 5

Rainy day so didn’t get off the bus to view much.

Thumbs Up 1

Halifax, Nova Scotia

2 out of 5

Waited in line for over 2 hours to get on hop on hop off bus. Another problem with Norwegian scheduling.

Thumbs Up 0

Disembarkation

5 out of 5

Smooth

3 Comments

Other reviews of this sailing

Great ship but avoid aft cabins since the vibration won’t let you sleep

New England/Canada Cruise

So so