Disappointed

Norwegian Joy Cruise Review to Canada, New England, New York

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 28

Overall rating:

4.1 out of 5
Verified Review
Norwegian Joy

7 Night Canada & New England (New York Roundtrip)

Sail date: September 16, 2022

Ship: Norwegian Joy

Cabin type: Inside

Cabin number: 5303

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

I don’t think we’ll book with Norwegian again. Their scheduling with outside companies needs major improvement.

Embarkation

1 out of 5
Transfer from airport to pier booked through Norwegian and they did not have enough room for everyone. We had to get a cab after waiting over 3 hours at the airport.

Ship experiences

Food and Dining

3 out of 5
Food was okay.

Onboard Activities

3 out of 5
Bingo was fun.

Entertainment

5 out of 5
Great shows.

Children's Programs

No children with me.

Service and Staff

5 out of 5
Steward was excellent and waiters very attentive.

Ship Quality

5 out of 5
We’ll maintained and clean.

Cabin / Stateroom

5 out of 5
I bid on an upgrade and got a balcony room!

Ship tip

Don’t book airport transfer, use a taxi.

Ports of call

New York, New York

5 out of 5
Excursion was excellent.

Boston, Massachusetts

3 out of 5
Could not see many of the points of interest because of construction and distance to walk.

Portland, Maine

5 out of 5
Loved this excursion.

Saint John, New Brunswick

4 out of 5
Rainy day so didn’t get off the bus to view much.

Halifax, Nova Scotia

2 out of 5
Waited in line for over 2 hours to get on hop on hop off bus. Another problem with Norwegian scheduling.

Disembarkation

5 out of 5
Smooth
Was this review helpful? 27

3 Comments

javawoody    2 years ago

Thanks for the review

AuntPinkie    2 years ago

Appreciate your feedback. Good information about outside contractors.

Gwbigdog    2 years ago

Thanks for sharing your cruise.

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