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Norwegian Joy Cruise Review to Canada, New England, New York

NCLLower

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 164

Overall rating:

4.2 out of 5

Verified Review

7 Night Canada & New England (New York Roundtrip)

Sail date: September 16, 2022

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 14856

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Friendly, comfortable and healthy environment. Highly professional personnel. Very experienced Captain and security staff make your trip safe. We can recommend you to have a trip on the Norwegian Joy! Please say THANK YOU to our best Cruise Agent Les Graziano-Bisnell!

Embarkation

5 out of 5

Just 10 minutes!

Ship experiences

Food and Dining

5 out of 5

Exclude La Cucina

Onboard Activities

5 out of 5

Good Choice!

Entertainment

4 out of 5

Good? but can be better

Service and Staff

5 out of 5

Our waiter Amir in the Manhattan Dining Room and Steward (Room 12720) from Indonesia were excellent. Executive Housekeeper Anton Oborovich cares about us 24/7. General Manager Rohinton did everything to make us happy. Executive Sous Chef Krishna Kunnath made for us best healthy foods. He is a really magic Chef! Crishna made for us a real home-like environment. We a ready for any next cruise with him. F&B Director Sr Ricardo Pinheiro was visible in the each food place. Every day he asked us about the food and beverages to make sure, that we like everything. Asst. General Manager Fabrice De Cotte was around us everywhere. He made a real comfort for us. He is very friendly and spoke to us a lot of times during the trip. Please, say our Thank You to everybody!

Ship Quality

5 out of 5

Excellent Design! A lot of space everywhere. All areas was clean. Mostly clean area was a Garden Cafe because of well organized and careful personnel. Say our Thank You to Assistant Maitre'd Placido Carneiro.

Cabin / Stateroom

1 out of 5

We was in the Cabin 14856 (category BA) just during two hours. But because of the strong chemical smell we asked a Guest Service to move us to another place. We was upset because we booked the Cabin 14856 in advance and did not want to any changes. After one hour we was moved to the Cabin 12720 (Category BD). Cabin 12720 during all days of trip was very clean and comfortable for us because of the best steward. Please, say him our Thank You!