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Nightmare cruise

Norwegian Joy Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

3.5 out of 5
Verified Review
Norwegian Joy

10 Night Canada & New England (New York Roundtrip)

Sail date: September 06, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 9266

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This is a very nice cruise ship, and all crew members tried in every way to keep it as clean as possible. Our disappointment is to have purchase the cabin above the entertainment place called the Cavern, without the acknowledge. We feel overall cheated for the price we paid and didn't get the entertainment we want, which are the musical shows, and the so called Premium Drink package does include so little now compared the the other cruises we went on the different Norwegian cruise ship before. It was very boring.

Embarkation

4 out of 5
Just good

Ship experiences

Food and Dining

3 out of 5
The Premium Drink packages doesn't include certain wine anymore, because they raise the price. There is less to choose from.

Onboard Activities

4 out of 5
Walking on the promenade.

Entertainment

1 out of 5
There were originally advertise 2 shows, and only one took hold. The rest was filled with comedy shows.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
It was right above the "Cavern" where every night some band will play rock music and my whole cabin was shaking from the sound of the speakers. We couldn't sleep there for the first 3 nights. Gave complaint for those nights, and finally on the fourth night they transfer us to a new cabin.

Ship tip

Definitely check where your cabin will be located before purchase the trip.

Thumbs up

Ports of call

New York, New York

4 out of 5

Charlottetown, Prince Edward Island

4 out of 5

Sydney, Nova Scotia

4 out of 5

Halifax, Nova Scotia

5 out of 5

Saint John, New Brunswick

4 out of 5

Portland, Maine

4 out of 5

Boston, Massachusetts

4 out of 5

Disembarkation

4 out of 5
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1 Comment

AuntPinkie    2 years ago

Surprised you didn’t know the location of your cabin. We always check the deck plans. Appreciate your feedback. Sorry this cruise didn’t meet your expectations.
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Other reviews of this sailing

It was nice, but not great
Fantastic cruise of the North East.
Not as expected.