Norwegian Jewel Cruise Reviews - Reviews

I can't recommend enough choosing NCL's Haven experience! As a first time cruise, the Haven exceeded all expectations. Having the courtyard and sundeck on the Jewel made it feel like we were at a spacious resort with so much space to spread out and relax.

I did a cruise tour the week before and it was fabulous. Recommend if you have the time to do it before you cruise to see more of Alaska

Overall we were content. The drink package is generous and many things to pick from. However, they charge you for water. Water is essential to life, especially if you are drinking adult beverages. Just seems tacky to me to have them charge for water. AND THE WIFI is HORRIBLE. Free minutes go flying by but there is no connectivity. NCL needs to up their game on Wifi. The food was good enough, but nothing spectacular. Could up their game a bit here.

This was the 2nd Norwegian Alaskan cruise I've taken in the last 15 years. Really enjoyed the entire experience.

The cruise was wonderful. I enjoyed the last two days the most.Hubbard Glacier was spectacular!

Trying to arrange a transfer was a challenge. First young woman I spoke with told me all transfers were sold out. She was clearly having trouble understanding English. Thankfully, I spoke with Harry the next day. He arranged for our bus transfer quickly.

We had a wonderful time! The children enjoyed all the on board activities. The staff was friendly and helpful

Beautiful scenery. Something checked on my bucket list and many lovely photos to capture the picturesque views. Very rainy, two of three ports were just down pours. The on-ship glacier viewing was the best. Tour to Mendenhall Glacier disappointing. Can't get close and the down pour was miserable. 12 ft of rain per yr so the chances will be high that you'll experience that too. Felt privileged no rain during the on-ship glacier viewing as that truly was the highlight. Loved the White Pass/Suspension Bridge tour by bus, as well as the bus tour by coach from Seward to the airport. I could've skipped the nature center as it was a down pour again and a muddy mess. Loved the staff, from the "Happy-happy-washy-washy" guy in the buffet to Stefan our solo cruise coordinator, to my cabin steward Benjamin. All just fantastic. The spa could use an extra person at the counter to take and return cards for the limited 100 people going in and out of the thermal spa. Hated waiting for that when it was such a simple transaction and complicated things happening ahead of me. Should be a better, automated, check in/out swiping system. Stefan coordinated our solo events. He booked restaurant reservations for the standard dining rooms (tough to get into specialty so book before the trip), and held a row for us in the Stardust Lounge for entertainment which I loved. Had a special champagne and cheese set up for us on the last night and took a group pic behind the Captains area where all the action is. Very cool. He also provided a cake and champagne to celebrate the b-day of one of the guests' husband who died a yr ago. She had been on the Jewel several times with him and it was very emotional for her. I have never seen anyone do anything like that on a cruise. Not only will she be a customer for life, but NCL is #1 with me now. I just know the food isn't very good, but I don't go for food so its all good with me. If I have to pick between good staff and food, I'll always take good staff/service. Thank you for letting me provide input.

Great time. Overall we enjoyed the trip better than our 2009 trip.

This cruise on the Jewel was to celebrate our 50th anniversary. It was an awesome celebration! The length of the cruise was perfect. The ports (especially cruising Glacier Bay) were all unique and enjoyable. The on-board entertainment was varied and excellent. We also felt that we received great value from the drink package we purchased. Our room steward and the dining staff were all very personable and attentive. Great cruise!

The cruise was wonderful. The weather was typical for SE Alaska, and that was a bummer. Possibly a July or August cruise would have better weather.

Cruising is the way to go! This was the second time we cruised to Alaska. We left the itinerary to the experts who took excellent care of us. I always say I love to be waited on, no cooking, or cleaning and great entertainment.

Alaska is a must-see cruise and this one-way allows you to spend more time at each area and enjoy the beauty more.

Alaska is so amazing, and we really enjoyed the senary, and seeing all the wildlife. God is such an incredible creator.

Alaska never disappoints. The journey is the highlight. The excursions have become very expensive and sometimes contrived. Enjoy the calm waters, the beautiful scenery and the ship itself. Even though the weather can be uncooperative, the trip is outstanding!

The cruise was generally great but could have been better. The main issues were at both ends of the crise, embarkation and disembarkation. We really enjoyed the time on the cruise ship.

We had fun and saw a lot of beautiful scenery. We were lucky the ship was less than 50% occupied, shorter lines and fewer people. That's why we chose the first cruise of the season.

As an NCL regular it was just okay because of the few things I mentioned earlier. Hopefully our next NCL venture will be back up to expectations.

This is the 2nd NCL ship we had awful food on of 4 cruises. We still like cruising but I think they should let u know what style of cooking the chef will mostly be making before u book so u can decide if u want a diff ship as I hate curry and also count eat most meats as they were so dry and I have choking issues and the same gravy for every meat every day not acceptable. Some ports were disappointing and the lack of excursion options and avavilability not acceptable for what u pay to go on a cruise. We have never tried another cruise line but are now considering just that!

Disappointed in this cruise. Just not enough to do that didn't cost extra. Very hard to figure out was what included and what was not included when booking.