674 Norwegian Jade Tips

Cruiser1970

Dec 14, 2022

Book tours via local tour operators! And meet ur guides as much as early than the other big groups.

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billvfitz

Mar 24, 2023

Maybe consider taking breakfast in the dining room rather in the buffet due to limited seating at busy times.

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mvalmonte

May 27, 2023

Have NCL provide you with EVERYTHING that comes with your package IN WRITING! Even the Next Cruise desk did a number on us... I was thinking about an Asia cruise on Norwegian Sky and inquiring about the matching travel certificates being offered while sailing. I told the desk rep that I was only inquiring and that I would more than likely come back tomorrow to purchase one $250 certificate that NCL would match with another $250 certificate. I was shocked to receive notification from my bank that $1000.00 was charged to my cc on file with NCL and I was booked without my consent on that cruise I was just inquiring about. I had to go back down once again to complain about having the charge and reservation reversed as we had not yet made a decision to go to Asia. The cruise next rep (different guy) told me, "You could gift the extra $250 certificates you don't want to family members." I WAS LIVID! I made him reverse the charge and make it right - I only wanted to purchase ONE cruise next certificate! And I made him cancel the cruise reservation and told him that my husband and I will reserve our next cruise when WE decide; we don't need someone from NCL to decide for us!

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mvalmonte

May 27, 2023

Get everything NCL promised you IN WRITING! At the end of the day, that's what Guest Services will ask you for - "Prove it. Show it to us in writing."

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