24MyLuckyDragon
Book your specialty dining & entertainment early.
24MyLuckyDragon
Book your specialty dining & entertainment early.
ArunaV323
Lower your expectations
susanzinyk
Balcony is a must and mid ship or aft for ease of restaurant accessibility
japiazza22
Consider upgrading the drink package if you like higher end wines and liquors. Try the specialty dining. Self-disembarkation is always the best way to go.
phaddad
Overall the trip is a fantastic one, so much history & knowledge to take in. Each port of call was better than the last.
colseelig
Stay away from the Excursion desk! They’re only there a couple of hours a day, and NOT when needed, such as the times when people are on the actual excursions! Sending a complaint letter to NCL and the CEO, Mr. Sommer! I’ve tried through different outlets to speak and advise of possible changes and all I keep getting told is that their hours are for everyone to know. I’m angered and embarrassed by their lack of empathy and trying to correct the problem!
epm4epm4
Never take NCL’s airline reservation promo. My flight home was a nightmare. It should have been 11 hours long but it took over 24 hours because NCL changed our family’s plane ticket while we were on the cruise and there was no way I could call them to argue. Very underhanded.
YVBennett
Don't! Use Royal Carribean!
lucrezia31
Two things that I was very disappointed with were the Internet package that we purchased and the talk/text add on for the NCL app. We paid for the ultra premium package so that my husband could use some work on his laptop while we were on the trip. We bought the package for two people, myself and him, for one device each, planning to share as needed. Even if only one of us was on the ship Wi-Fi, his connection kept dropping constantly, there were server issues, etc. when not working, we were rarely able to stream anything, and I wasn’t even able to connect my iPad to the ship Wi-Fi, because the sign on website was not reachable Weather from our cabin or from a public area. Internet managers are only available at odd hours, so we weren’t able to reach them when we were either on a shore excursion or scheduled dinner. For the talk/text add-on, at about 10 bucks per person for the voyage, we routinely could not contact each other because of server issues because service could not be reached, etc. text messages with going on delivered for hours or even overnight, which is an uncomfortable feeling when you have a teenager that’s staying out late with the kids program. I will be requesting the return of those fees since it was so regularly disappointing for all four of us. What is surprising is that we have none of these issues in 2019 on our previous Norwegian cruise lines trip on the escape. It seems like service quality has deteriorated in the five years, which is very disappointing.
docheather
Use the outdoor restaurant and bar space on deck 8
edanne1990
Limited areas for adults without paying extra but liked the outdoor bar areas
sesumpter13
I'm sure each cruise line has pros and cons and Norwegian is probably as good as any other. If you don't care about the food quality, then I would recommend Norwegian.
whitney99
Do not plan for what you want or you will be disappointed but you are at their mercy for Itinerary changes, port date changes, and free at sea not being what was promised.
hagedoorntile
make all your onboard show reservations as soon as you get on at the kiosks
Krautgraphics
Entertainment is subpar, so do your best to get off the ship at every port and soak up the local culture and cuisine there.
nmhallak
Make sure don’t drink the coffee it’s muddy and tasteless
LynnSK
Don't book the vibe for a transatlantic- was never open.
jabulisllc
If you expect a large space for Haven don't go.
mrmd31
Like a lot of things about this ship. Its a nice size. Very clean ship. Nice size rooms. Bars are nice but not much to eat at night. The dining room closes for the night after 11pm or so. Nothing to eat on the ship except for room service and Oceans bar and grill. This place is open 24 hrs.
SteveMBA
Internet system is odd. Always a long line to fix their account.
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