Norwegian Getaway - Reviews

-The experience can be quite expensive. -Amazing cities with wonderful excursions available. -Try to take advantage of as many free shows and classes as possible. - Meet people from all places of the world. -Download the ncl app to know what’s going on at all times (no internet required for app use).

Amazing experience . Staff went above and beyond to make us feel comfortable and enjoy the experience.

All the restaurants has the same menu every night- I feel the menu should be different for each restaurant

Overall, this was the worst cruise I have ever been on and we don’t think we will ever do a Norwegian cruise again. It was still vacation so it was good but 2 days into the cruise we were already counting down the days until we could get off the boat. We tried to make the best of it since it was 14 days long, but every day there was something new that just made us wish we had chosen a different vacation. The good-bars, live music, and million dollar quartet, our room steward, portrait studio, and bartenders The bad-everything else

Never again on this ship that was overcrowded and missed 2 ports; would rather have done it on my own on the ferry through the fjords and flights to Iceland & Scotland.

The cruise destinations were wonderful! I would have to say that the Getaway has some work to do to improve their activities and tendering process. We are very glad we went but not sure I would have paid the top dollar that we did. Due to NCL Getaway's fault, we missed our first port, but they only compensated us $25 each - we chose this cruise for the destinations, and think that the value of the destinations was worth much more than that.

it was just really bad. Please please don't use Norwegian. Very low budget

Worst I've ever been on. Norwegian should be ashamed. They shortened cruise by 2 nights and dropped 2 of 4 ports of call one week ahead of cruise. Compensation was minimal. I don't plan to sail Norwegian again. They've offered a 25% future cruise credit. I don't plan to use it because I don't trust them

With all the issues that happened on this cruise it seemed that the communication for Norwegian was terrible. Especially prior to sailing. Norwegian made changes several time leading up to the cruise and that forced us to make several changes ourselves. I told the guest relations desk that they had the hardest job on this cruise due to all the unhappy guests. Lines for complaining we long the entire 10 day cruise. See what I mean about the communication with Norwegian, even the ports of call on this survey are not even updated of correct. (That kind of sums up the entire trip) I understand that Norwegian had to make these changes to the itinerary but they really dropped the ball on the way the guest were reimbursed and communicated to. We have done 5 Norwegian cruises in the last 3 years and I don’t know if we will do any more. We always loved the Getaway and that’s why we hav cruised on it 4 times but I’m sure this was our last.

NCL changed our 12 night cruise to 10 nights but gave us proper credits and still able to to France and Belgium. They did good on this , otherwise, this could be my last cruise with NCL. Customer service line is very long everyday. Average waiting time was 30 minutes to one hour. Excursion staff and some other staff on ship looked tired and unhappy/unfriendly. Food was average . Buffet court was the worst. Other cruise lines offers better menu. Shuttle bus tickets to Burges ran out within an hour after the ship docked . We have to take a taxi to Burges. Going through immigration on ship was long line but picking luggage were easy . Getting a taxi to central London also was a long line . It took me about 45 minutes waiting time. Getaway, Breakaway, Escape are same style of ship.

The only my complaint is that from 12 night transatlantic cruise NCL cut it last minute to 10 nights skipping Azores and Portland. Otherwise, the cruise was excellent! I love it!

It was just a cruise. it went from New York to London England.

NCL decided to dry dock early, canceling half of our ports and shortening the cruise to 10 days instead of 12, a week before sailing on Easter weekend. They had absolutely no regard for their passengers and the ship was filthy making a lot of passengers sick to the point that the CDC has been notified. Absolutely appalled by NCLs lack of customer service.

Done with ncl no more cursing with ncl. They are is organized.

Had a very nice and relaxing vacation. The stage show was exciting to watch.

I've been on many cruses,4of them to the Bahamas, Crusing is all about the ship,the food and entertainment.The ports are secondary.Food was very good on the ship but expected at least one night with a special menu like lobster[which I can't eat-allergic] or fillet mingon

Overcrowded, took hours to get off boat on a tender, finally gave up. Broken Treadmills Towel service couldn't keep up. Kids allowed to run wild on boat. Not enough pool chairs for the amount of customers.

We like the smaller ships better for easier accessibility to shows and eating. Hate that we have to pay for soda. I don’t understand who would drink so much soda, that a $66.00 charge per person is warranted. We had a family of 7, not buying for everyone. But I see still love NCL for their freestyle dining.

It wouldn't have been the same kind of cruise without splurging for the Haven. That just added another layer of comfort and stress free vacationing. We enjoyed the food, the ambiance, and amenities. It was great just to enjoy being on the ship without worrying about anything.

We were very conflicted about our experience. The staff felt like they were being held against their will. I don’t recall having a positive staff interaction. The shows were absolutely amazing. The food was on par with cruise food. Salty but tasty. The buffet seemed to only fill a third or half of the trays. This caused some waiting for more food.