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4 out of 5

Another wonderful trip on an NCL ship by melissab1321

Verified Review
/ Sail Date: / Traveled As: Couple

Western Caribbean is not my favorite itinerary, but due to the hurricanes last year, we were switched from Eastern to Western Caribbean. I find at the ports, minus in Belize, (NCL Island) the locals are very aggressive in trying to get your business or sell you something. We found during this trip, a no thank you was simply not enough. We had to be almost rude/aggressive in our "no's" after multiple times. Despite that, we really enjoyed the trip. The ship is fantastic and the crew is amazing, so very hard working!

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4.7 out of 5

Summer Vacation 2018! by RockyG5972

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/ Sail Date: / Traveled As: Family (older children)

This was an amazing trip for my whole family. I was happy to see that the kids never asked for their phones! I was sad that it had to end but look forward to the next cruise with NCL!

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4.8 out of 5

A beautiful vacation with memories to last a lifetime by kristenlyn

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/ Sail Date: / Traveled As: Family (young children)

I was a little nervous about going to Mexico but all of my fears were unwarranted. We had a beautiful trip and made amazing memories with our family. On this trip we went swimming with the dolphins, played with wild monkeys and got to hold some pretty amazing and colorful birds. We walked the ports and did some great shopping. The beaches were beautiful, clean and very relaxing. The water park was awesome - it was like our own private park. Seemed like we were the only ship there that day. There was never a long line for any ride. The staff on the ship was lovely and we cant wait to cruise with NCL again! We opted for the 3 nights of specialty dining - we choose the sea food, the steak and the hibachi grill - which was the BEST! NCL no longer serves drinks with a straw. If you are like me and like to sip - bring a box of paper straws or you can purchase a stainless steel straw in the gift shop.

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1.9 out of 5

After cruising over 7 cruises in the last 5 years this was by far the WORST EXPERINCE EVER !! If I could give this a zero stars I would. by Suzane

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/ Sail Date: / Traveled As: Family (older children)

I would NOT recommend the Getaway or Norwegian. I have cruised on Carnival, Royal Caribbean and they are superior by far as food, entertainment and not to mention the pools and music are much more relaxing....sad to write this review but don't spend your hard earned money like I did

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8 Comments
4.6 out of 5

WONDERFUL!!! by cmj0427

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/ Sail Date: / Traveled As: Couple

My husband and I had a wonderful time. We love the cruise feeling very relaxed, and looking forward to our next cruise on Norwegian Cruise lines. The food was very good and even though The ship was crowded the lines were not very long. The shows are very professional. There was a lot to do every day, On and off the ship. Just enjoy.

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2.1 out of 5

Bad by paulitamiami

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/ Sail Date: / Traveled As: Family (young children)

A lot of noise on the stateroom not clean bad service

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2.5 out of 5

Falsely Advertised by Mommyof2kids

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/ Sail Date: / Traveled As: Family (young children)

My nephew (severe autism) ran from his room and his parents couldn’t find him. Reported to guest services for help-the person at guest services was very helpful, but the security (4 of them) acted as if they had no clue how to do their job and were completely unorganized, asking the same questions numerous times. I finally stepped in and organized everyone and sent people to specific places and my nephew was found by his mommy. Terrible security personnel, just awful. Shocked the the US allows this company to operate out of their ports. Their “customs” process is seconds long-nothing checked at ports, and disembarkation was no different. Pretty much if you looked like a decent family or person they opened your passport and said thank you and you left the area. There is no telling what is brought into the USA on a regular basis judging by NCL’s lax security. I was shocked.

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6 Comments
2.9 out of 5

family cruise by tinam323

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/ Sail Date: / Traveled As: Family (young children)

I think they should have more shows at night like the royal , and I don't think we should pay extra to see a show

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3.5 out of 5

Not what I expected by Calheta0316

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Horse back riding in Roatan I do not suggest. Poor horses were practically on their death beds Costa maya ruins were nice to visit at least once in your life time but our guide guy was weak. Harvest Island, Belize was nice seeing that it’s the cruise line private island. Cozumel offered the most out of the whole experience. As for the ship 2 draw backs. One of my kids went missing for an hr and the staff had no clue what to do or say. Finally found him with a nice family who took time from their own vacation to stay with him at the service desk till I made it down there after searching 2 decks. No announcements were made anywhere on ship that a lost child was found and was being held at service desk and what annoyed me the most is that announcements are made all day long for last minute bingo or the art auction. Won’t be taking Norwegian for a while

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2.9 out of 5

family cruise by anacarlos01

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/ Sail Date: / Traveled As: Family (young children)

I think they should have more shows at night like the royal , and I don't think we should pay extra to see a show

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4 out of 5

First time sailing on Norwegian and I was not impressed. First, they ripped my luggage and when I went to guest services to report it, I was basically dismissed. The entertainment was mediocre at best. It was okay, just not a great time. by deegay67

Verified Review
/ Sail Date: / Traveled As: Family (older children)

It was okay, just was not a great time. I have been on many cruises and was excited to sail on Norwegian for the first time. I was looking forward to visiting Belize only to find out I was still about a 45 minute boat ride from Belize.

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3.2 out of 5

beautiful ship, poor service, horrible embarkation, apathetic staff by michspringer323

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Always have cruised on Royal Caribbean previously with little or no issues. This ship was beautiful but seemed like the staff from the waiters / waitresses to officers could have cared less about the customers/travelers. There were some exceptional bar tenders who went out of their way easing the pain, and the shows were exceptional, food was adequate, but to get anything good there was always an up- charge. Traveled with a 13 yo. There was no where on the pool deck to hang out with her. For the price not worth it.

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3.2 out of 5

Too many people for us! by cecrn

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/ Sail Date: / Traveled As: Family (older children)

This ship just has too many people for my comfort. We enjoyed the beverage package, and the speciality dinners for three nights that we got as perks. I would book a smaller ship next time.

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Was this review helpful? 5
1 Comment
4 out of 5

Great Caribbean getaway by Nld

Verified Review
/ Sail Date: / Traveled As: Couple

Overall great cruise/staff/food except for the price of the alcohol package!!!!! Not worth 800 when they don’t make your drinks strong enough!

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3.6 out of 5

Luxury not comfort by leonardtc1

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/ Sail Date: / Traveled As: Family (older children)

Luxurious but uncomfortable, not recommended for 4 adults in the same cabin.

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5 Comments
4.5 out of 5

The best cruise by Famcrucero

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/ Sail Date: / Traveled As: Family (older children)

I have no complaints about the ship's staff, they were always very professional and the service was very good, the housekeeper, the restaurants and other areas of the ship. I would go back to travel with them. The embarkation was a little disorganized but the disembarkation was fast and very well organized. Freestyle is the best, thank you Norwegian Cruise Line.

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4.2 out of 5

Good cruis with kids and grandkids by fryckebosch

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/ Sail Date: / Traveled As: Family (older children)

Had a good time. Grandkids enjoyed the teen club. Great activities at the Atrium and Cirque of Dreams is not to be missed.

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4.3 out of 5

Not Horrible by wdfltrdr

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Embarkation in Miami left much to be desired. They give appointments like ours was 9 am. They didn't even open until around 10:30. The building was packed to the hilt when they finally began boarding around 12:20. Was not a good 1st impression to say the least Disembarkation was a breeze though when we returned. We were off the ship and through immigration literally in minutes. We took our own bags and that made it easy. If you check them I suspect it will be much longer

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3.9 out of 5

Exciting, fun, and lots of great memories. by darrelllee

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Overall, really enjoyed our vacation. Brief summary below: Costa Maya: If you're trying to find it on a map, look up Mahahual, Mexico. We did the Chacchoben Tour separate from Norwegian. Booked through Native Choice. The tour was informative. I'm a photographer so I found the tour a little too structured, would have like more time to ourselves for pictures. The port itself is cool. Artificial for sure, with all the stores and swimming pool. I guess it's fine if you don't plan on exploring via excursion. Harvest Caye: This is a resort owned by NCL. It's very clean. We did the beach first, which was nice. The sand there isn't soft, so be prepared to have your feet poked by pebbles and broken sea shells. We then went to the pool which was AWESOME. Hard to explain but it's big, crystal clear, and it's more welcoming than the pool on the ship. The Getaway ship pool is small and gross. It was a great port to rest for the next day's excursions. Roatan: Probably our favorite stop. We did the dolphin encounter (not the swimming one). This particular dolphin encounter allows you to take your own photos which is great. You just can't take your own posed photos with the dolphin. But the price for all the photos they take is reasonable, especially if this is a once in a life time excursion. The drive through Roatan was nice because you really got to see how locals lived. It gives you more global perspective of how ppl live outside the U.S. The port is really good, very close to the ship, so barely any extra walking so you can easily get back on ship to have lunch and back out to shop. Cozumel: Also a great port, and probably the best place to shop in terms of store volume. It's basically an outdoor mall, however, every other store has the same stuff. We did the easy seaside snorkel. And it was easy. The location they take you is a man made reef so don't expect too much in terms of ocean life. you will definitely see fish and sea urchins. Staff was great and helpful. Food was good too (not included). Stateroom Our room could hear everything going on during the night show in the theater. Drumming was the most annoying. Could not get our young kids to sleep until after the last show ended (11pm). Difficult when you have to be rested for next day excursions. Splash Academy (Youth Program) We had some difficulty dealing with the staff the 1st day. They are very rigid with their rules. We wanted our my younger son to be together with his older brother and 2 older cousins since the younger one was turning 6 in a couple weeks. They didn't allow it so they had to be separated. It wasn't a big deal, but it sort of set the tone for things to come. We had a couple of other incidents that really left a bad taste. Hopefully it was just an isolated situation for us and everyone else had a great time.

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3.9 out of 5

Newbie Cruiser by KD18

Verified Review
/ Sail Date: / Traveled As: Family (older children)

First time cruising, had no idea what to expect. We have traveled around the world and the Norwegian service was outstanding to the point that we booked another cruise. Be open to new experiences, appreciate and respect the hard work of the crew, and meet new friends. Food, Friends, Drinks, Sunshine, Rymthic Sounds, Sunrise, Sunsets.

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