Booking/Logistics: Horrible, Food: Great, Weather: Eh

Norwegian Getaway Cruise Review to Transatlantic

LynnSK

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

4.2 out of 5

Verified Review

12 Night Transatlantic (Lisbon To Miami)

Sail date: October 06, 2024

Ship: Norwegian Getaway

Cabin number: GTY

Traveled as: Singles/Friends

Reviewed: 1 month ago

Review summary

We knew we booked during hurricane season, but the weather was exceptionally bad -- which led to outer decks/walks closed sometimes and upper decks/activities closed and canceled most of the trip. BJ's booking was HORRIBLE. Nothing but problems. From the promotions not going thru to room designation being wrong, to nobody answering emails and having to escalate to issues with not making payment to norwegian and ME spending a total of 3 HOURS dealing with it.

Embarkation

1 out of 5

Absolutely.Horrible period took three and a half hours period

Ship experiences

Food and Dining

5 out of 5

Main dining rooms were great! Gluten free options everywhere! Specialty were good, but not sure that I would spend money on them outside of a package.

Onboard Activities

4 out of 5

Most outdoor things were closed most days because of the weather. Main pool was waaaay too small. Ropes Course was fun the limited time it was open.

Entertainment

4 out of 5

Need to invest in better BIG SHOWS.

Service and Staff

5 out of 5

Very attentive.

Ship Quality

4 out of 5

Cabin / Stateroom