Norwegian Gem Cruise Reviews - Reviews

Nice relaxing cruise, relaxing on the balcony was great, would recommend it to all.

Nice relaxing cruise, relaxing on the balcony was great, would recommend it to all.

First time on Norwegian line,  thought it was the right destination for us. Norwegian Gem left out of Puerto Rico with every family on board. Nice ship and good staff, but really overcrowded...2740 passengers. Smaller balcony room than we are used to. Needed public bathroom cleaners and clean up around the pool from all the lazy people.

This is my first time on Norwegian Gem I loved it. I never did any new Norwegian  Cruise Lines  before the only reason why I would not go back is  the bathroom was absolutely too small I do love the unlimited beverage package that should be included on every package. Besides  NCL   charging my credit card four additional times outside of my cabin cost I love the ship. 

Ports of Call were great. Especially enjoyed Antigua and Tortola. Pusser's Pub and Quitos are a must when you are there. (Quitos was voted the number 9 best bar in the world for good reason) I offered to buy in on a partnership with Mr. Quitos but he said he would call.  Bad choice on the 11th floor room (mini-suite) as we were directly under the kids Romper Room and the little tykes were up very late.  Also an excursion we had booked through CruiseOnly was cancelled at the last minute and we had to scramble to find another in Saint Lucia. But these things happen. Over-all a great cruise and our second out of San Juan. You want to go a couple of days early and enjoy the island.

Entertainment so-so. The live music in the lounges and poolside were truly awful. Band in the theater very good. Grand Pacific and Magenta just average. La Cuchina food very good, atmosphere left much to be desired. Le Bistro excellent. casino truly awful. Ship clean/bright, nice stateroom. Service very good.

The food, The food, The food!   The ports of call, the excursions, 

The accomidations , the staff & crew.  Excellent  Entertainment

and shops along with Three great Specialty Dining restaurants.

Norwegian reliably delivered its delicious food, freedom to come & go on our own schedule (for food & excursions) and attentive service.

We especially enjoyed listening and dancing to guitar music by Leo and piano by Dana (with singing), both of whom were very accommodating to guest requests. Sometimes Leo encouraged other guests to sing along on stage with him, and we did not like that, as we were there to hear professional entertainment, not karaoke. We wish there were more designated places to dance on the ship (specifically, where these two perform, i.e., the atrium and the Magnums lounge).

Enjoyed the islands...onboard experience was a complete disappointment. Personally the money that I  paid did not match the service that I  received.... will not cruise Norwegian in the future.

We selected this particular cruise due to it's itinerary as well as it's price compared to other cruise lines.  We were not disappointed.  NCL does a great job taking care of their guests aboard the ship (although the on board "extras" can be a bit pricey).  They always kept the Port call schedules and made it very easy to get on and off the ship.

We selected this particular cruise due to it's itinerary as well as it's price compared to other cruise lines.  We were not disappointed.  NCL does a great job taking care of their guests aboard the ship (although the on board "extras" can be a bit pricey).  They always kept the Port call schedules and made it very easy to get on and off the ship.

Arriving for the first day,

 Entertainment for the Latinos on board was extremely limited, all the music venues were directed to the American population.

The Latino night the DJ only played two Latin dance songs one merengue and one salsa song the rest were reggaetón or pop music.

We Latinos like to dance to salsa, merengue, bacahata and cha cha cha just to name a few.  The majority of us were board there was nothing for us to entertain ourselves after 6pm.

I would not recommend this cruise line to my Latinos friends.

Le Bistro is a classy and worthwhile dining experience.  Breakfast in the Grand Pacific is a relaxing way to start your day.  The Broadway-style shows are FABULOUS!

The islands are beautiful, the water clear and warm. The cruise itself was delightful. Food was good everywhere we ate. I loved the "washy washy, happy happy" put a smile on our faces.

I understand people get sick, but did every passenger onboard have to suffer in 2016 because of the mishaps of one passenger?!!?  We lost an entire island because of this incident!  And to make matters worse, we went to one of the worst islands in the carribean where there's hardly anything to do!  TV's never worked correctly throughout the cruise and went completely off almost two days before the end of the cruise!  My bathroom in my balcony cabin had a foul odor that was never gotten rid of!  I guess the best part of the cruise was having someone else make my bed!  I had a great steward!

overall the cruise was very nice, however staff wise I wasn't impressed many of them were rude or as I felt like I was bothering them when I asked for anything. 

We have sailed on the Gem in the past and this is our first sailing since it's renovation.  The ship is a beauty and the crew shines as true gems themselves.  The food was fabulous and the entertainment truly enjoyable.  We look forward to sailing on the Gem in the future.

Enjoyed being with our friends.  Food was good.  Liked buffet best due to selection.  The evening shows in Stardust theatre were good.  The shore excursions were okay, but needed more free time for shopping or exploring on our own.  We were disappointed that the Tall Ship excursion in Halifax had to be cancelled due to weather.  Wish there had been something similar to that, that we could have done in one of the other ports with better weather. It was the excursion I was looking most forward to.

The ports. Our steward was great. It was clean. The main dining room was beautiful. The entertainment was enjoyable. The casino staff was friendly.  The casino bartender was the best. 

UR INSIDE ROOMS R WAY TO SMALL..AND U DO NOT OFFER ENOUGH SUGAR FREE CHOOSES.. THERE SHOULD BE MORE OF A SLECTION ON THE SUGAR FREE DESERTS..   WE WILL NEVER CRUISE WITH NCL EVER AGAIN 

We sailed with 2 brothers and sister and their spouses.  We had a good time together.  We were disappointed with the cruise itself though.  We bought the ultimate beverage package, but bottled water and cappuccino was an extra charge.  Also there were upcharges in the main dining rooms.  Thought that the food could have been better.  They also held promotional meetings in the common areas, so it was hard to relax in the pub nearby.