Disappointed with Norwegian Gem Cruise

Norwegian Gem Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

4 out of 5
Verified Review
Norwegian Gem

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: October 30, 2016

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9044

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

Enjoyed the islands...onboard experience was a complete disappointment. Personally the money that I  paid did not match the service that I  received.... will not cruise Norwegian in the future.

 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
The steward worked with what he had. He tried to make us comfortable. Room; way to small and furniture dated; needs changing.

Ship tip

If you are looking to to pampered and waited on, The Gem is not for you. Absolutely no class.

Ports of call

San Juan, Puerto Rico

5 out of 5

St. George's, Grenada

5 out of 5

Castries, St. Lucia

5 out of 5

Roseau, Dominica

5 out of 5

St. John's, Antigua

5 out of 5

Tortola, British Virgin Islands

5 out of 5
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