Food Poisoning

Norwegian Epic Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 38

Overall rating:

3.3 out of 5
Verified Review
Norwegian Epic

11 Night Southern Caribbean (San Juan Roundtrip)

Sail date: January 26, 2020

Ship: Norwegian Epic

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Ports were interesting, but we didn't spend enough time in most of them. I didn't quite understand why we left so early from the islands that were so close together, and took only a few hours to reach.

Embarkation

5 out of 5
Embarkation was fast and efficient

Ship experiences

Food and Dining

2 out of 5
My husband got food poisoning from a scallop appetizer in the Taste restaurant. He went to Medical and received Gatorade concentrate and immodium, but was quarantined for 25 hours in our state room. I didn't know that Norwegian Cruises considers food poisoning a transmittable disease. He spent a very boring 25 hours in the room. We received no apology from Norwegian for serving tainted food. Don't think we'll be cruising with Norwegian again.

Onboard Activities

1 out of 5
Pools were way too small for the 4,000 people onboard. Too much deck space was wasted on the water slides. Also, the 2 pools were not easy to enter or leave because they did not have steps in the deep sections of the pool, only ladders. Ladders are not easy for senior citizens to negotiate. The fitness center was nice.

Entertainment

3 out of 5
Only saw Burn the Floor and the Beatles Show.

Children's Programs

No children

Service and Staff

4 out of 5
Our room steward, Veronica, was friendly, efficient, and always smiling. She was great, and rates 5 stars. The employees at the excursion desk we dealt with were a bit testy and we had a very difficult time understanding them because their command of the English language was very poor, at best.

Ship Quality

4 out of 5
Common areas were clean and well maintained.

Cabin / Stateroom

3 out of 5
We had a mini-suite whose size was comfortable. That said, the bath tub had very high sides and I found it a bit difficult to get in and out of. The toilet stall was too tight and uncomfortable. The water in our sink had only one temperature, which was scalding hot. The hot water made tooth brushing and drinking impossible. It was a good thing we ordered a bottled water package...we had to use that to brush teeth, wash our faces, take pills, etc.. We also had an overhead light in the vanity section (by the hairdryer) that only came on if you tapped the light with your hand a few times. Bad electrical connection, I guess.

Ship tip

Ship is very large, and you walk long distances to everything onboard. There are only 2 sets of elevators (forward and aft) with none in the center of the ship. If you have walking difficulties like I have, you're better off on a much smaller ship.

Ports of call

San Juan, Puerto Rico

4 out of 5

Oranjestad, Aruba

4 out of 5

Willemstad, Curacao

4 out of 5

Kralendijk, Bonaire

3 out of 5

Castries, St. Lucia

3 out of 5

Bridgetown, Barbados

5 out of 5

St. John's, Antigua

3 out of 5

Basseterre, St. Kitts

5 out of 5

Tortola, British Virgin Islands

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Disembarkation

4 out of 5
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