Norwegian failure. Never again

Norwegian Epic Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

2.7 out of 5
Norwegian Epic

11 Night Southern Caribbean (San Juan Roundtrip)

Sail date: January 26, 2020

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 8091

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

This is our second Norwegian cruise and it will be our last. Unless you are a Haven member they could care less. Too many people for the number of elevators it has so they are always crowded. You can't decorate with fun stuff on your cabin doors like other cruise ships. We had 4 balcony rooms in a row but weren't allowed to open them up to to join balconies. Food wasn't the greatest. Hit or miss most days. Bland or cold. The cabins are tight and hopefully you are not in the bathroom or shower when room service shows up. Also they never got our room service order right. Overall we paid too much money for a cruise where you couldn't have much fun. Only cherry was the drink package which you could never find a service person so you would have to stand in line at a very crowded bar for a drink. There were a few nice people working the pool bars and O'Sheehan's but other than that not so much. The only good thing about this cruise were the ports that we went to.


2 out of 5
Certainly wasn't like a Celebrity cruise where they greet you with champagne and crew members. Nothing on this ship

Ship experiences

Food and Dining

1 out of 5
Food was blah. Sometimes cold. Same breakfast items every day. You could change it up a little. Boring

O'Sheehans Neighborhood Bar and Grill

4 out of 5

Food was good here. We ate here a few times but the menu is small

Garden Cafe

2 out of 5

Food was not great. Breakfast is the same food every day. Sometimes it was cold.

Onboard Activities

1 out of 5
Pools were crowded. Too small for the amount of people on the ship


1 out of 5
Don't know. Couldn't get in to see them. Too many people for the size of the shows.

Headliners Comedy Club

2 out of 5

Nice but make sure you line up at least an hour before the show to get a seat

Epic Theatre

2 out of 5

Too small for the amount of people on the ship

Service and Staff

5 out of 5
Some of the staff were very funny and nice but there were some who had attitudes. Not good for a cruise ship that you pay thousands of dollars to enjoy. They really don't care

Ship Quality

2 out of 5
Ship was clean. It has very little outside areas to enjoy.

Cabin / Stateroom

1 out of 5
Cabin is small. You better be ok with people hearing your bathroom habits because you're right there next to the bed.

Ship tip

Dont do it! Worst ship we have ever cruised on

Ports of call

San Juan, Puerto Rico

4 out of 5
We love San Juan

Oranjestad, Aruba

5 out of 5
The beaches in Aruba are beautiful

Willemstad, Curacao

5 out of 5
We loved it. So pretty. We did an island tour off the boat for $20 . I think it was 3 hours. Enjoyed it

Kralendijk, Bonaire

5 out of 5
Loved Bonaire. People are so nice. Wished we had more time there. We were only there from 7 am to 1

Castries, St. Lucia

4 out of 5
Love St Lucia. We did s horseback riding on the beach excursion. Worst experience ever!! The horses were not very tame. Some of them they knew because they would walk beside them. One of the guys had a couple of horses going at each other and got bit badly. Another horse threw a woman off and she got a concussion. The other horses started acting up. Not a good experience

Bridgetown, Barbados

3 out of 5
Our pirate ship excursion was canceled due to mechanical problems but they knew that before we got off the ship and made us wait in the heat for 40 minutes before they told us

St. John's, Antigua

3 out of 5
Only shopped in this port

Basseterre, St. Kitts

3 out of 5
Not a pretty port unless you drive to the other side to see black beach

Tortola, British Virgin Islands

4 out of 5
We did a beach day here. Nice beach but the drive over the mountain was scary. The woman who did the taxi was so rude.

Charlotte Amalie, St. Thomas

3 out of 5
Just did a little shopping. Great shopping here.


4 out of 5
Very easy. Once you can find an elevator that wasn't packed full.
Was this review helpful? 21


Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing