Average transatlantic

Norwegian Epic Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 181

Overall rating:

3.6 out of 5
Norwegian Epic

16 Night Transatlantic Westbound (Barcelona To San Juan)

Sail date: November 22, 2019

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 11120

Traveled as: Couple

Reviewed: 4 years ago

Review summary

I've traveled on Norwegian ships a total of 189 days. I won't go on the Epic again. There is almost no room to sit down inside this ship. The atrium area is a joke with overhangs from O'Sheehans obscuring most of the activities they put there. The sound system is terrible in the atrium. I could not hear most of what was going on both from the chairs at O'Sheehans or the atrium. The food is generally good, especially at the specialty restaurants but Norwegian management has taken away shrimp cocktails in the main dining rooms. Same with lobster day. I went on Royal Caribbean Freedom of the Seas immediately after this cruise and got both. Other food problems on the Epic is that their pizza tastes like cardboard and their sweetbreads/dinner rolls are bland and uninviting. The entertainment is OK but the theater is far too small for the 4100 guests. This caused them to have to schedule Burn the floor and Priscilla multiple days in the theater leaving few new shows once you have seen these two for the rest of the guests. On the plus side, Nicola Ward was a very good entertainer. Also liked the guest lecturer, Janice.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5
Room was ok I guess. Bed too short for my legs. No room for two people to move around in cabin.

Ship tip

There is not enough room for the 4100 guests and 1700 staff they can cram onto this ship.

Ports of call

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Malaga, Spain

4 out of 5

Cadiz (Seville), Spain

4 out of 5

Funchal, Madeira

5 out of 5

Arrecife, Lanzarote, Canary Islands

5 out of 5

Santa Cruz De Tenerife, Canary Islands

4 out of 5

Tortola, British Virgin Islands

4 out of 5

Charlotte Amalie, St. Thomas

4 out of 5

San Juan, Puerto Rico

5 out of 5

Disembarkation

1 out of 5
There were long periods when they stopped the disembarkation process due to problems getting off boat and in the baggage area. Baggage area was a mess when we got there. There were 3 lines up front to go thru customs but there were 5 lines in the back of the room causing chaos when the lines finally merged. Norwegian could have managed this better but weren't directing or saying anything.
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