bridgettesclark
I lost my jacket and lost and found never recovered it. I also experienced extremme racism and alor of bias on this cruise from some of the staff ...i wont be taking this ship again
sngwtme
Bridge games not organized.they provided three tables some decks of cards and an eight hour window with no specific way to meet and organize a game
thuynguyen602
The line was terrible to get into the ship
isosa02
The ship's staff truly cares about your stay.
robin6292
the Main dining room staff was wonderful at table #474 . Jonathan and Micello. The shopping meeting to learn how to shop and buy jewelry was cool UNTIL YOU WENT IN THE SHOPS AND THE PEOPLE WERE VERY RUDE IF YOU DIDN'T WANT TO BUY THE EXPENSIVE STUFF.
cindycardoza
Customer Service desk was opened 24 hours and everyone was helpful and pleasant
vickybark
The waitress Sheetal in main dining was excellent. She remembered after the first night what our drink and bread preferences were.
demond56
The staff was friendly and professionall
thirtyflitters3
Always get a receipt when you purchase anything to make sure no extra charges are put onto your account. Always visit guest services if you have any issues as they are always willing to help make your trip enjoyable.
nickthepsouvanh
For example: I lost a diamond necklace on the next to last night and the cleaning service people found it and turned it in that says something for the honesty of the ships staff
richardhoffler
The captain always kept us informed of the weather conditions.
Betts12
If you don't want to purchase the drink packages, they always have water, Seattle's best coffee, and hot tea available all day (Cafe Prommenade). For breakfast you can get juices for free, for lunch you get ice tea and lemonade. Be sure to get in line early for ports that require tendering!
mlantz
The Deck 11 front observation and Bridge view was neat and worth finding. We didn't purchase any drink packages and, though we drank all we wanted (~2 sodas and 4 alcohol drinks a day per person), we didn't spend as much as if we had bought a package.
kfuzzywuzzy
I mentioned the increased smoke from the casino and they said it was being corrected asap. They apologized and gave us some compensation. The time they gave us for disembarkation was too late for us to get a flight and after I asked to move to an earlier time they were very helpful.
joepa71
Boat was a bit rocky during high winds. Two to three days.
mwr73
After experiencing both ship lines, I feel that Carnival is a better deal than Royal Caribbean but if you have extra money to spend on a la carte activities, then Royal Caribbean might be for you.
njwags
Don't bring your own pool towels or beach towels. Not needed. Take advantage of the Café Promenade for an afternoon snack, small sandwich, water, lemon-aide, iced tea or coffee at no additional charges. Soft-serve ice-cream is also available on the pool deck, but it is not the best ice-cream!
williamsray
I had a torn meniscus in my left knee, and the room attendant "Miguel" ensured me ice to pack it with every night, and pillows in order to elevate my legs while resting.. This was a great help in keeping the swelling down, as I enjoyed my trip.... Thanks "Miguel" for your caring spirit....
wjtraveler
DO NOT ARRIVE AT PIER 2 EARLY this only makes things worse for departing guest who are stuck in US Customs. The R C Navigator officers and staff were warm and friendly. Service was excellent. Seas were almost calm (late August).
dblock711
There's a reason that Royal Caribbean has the great reputation they do, and the Navigator did not disappoint.
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