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683 MSC Seaside Reviews

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OUr First Thanksgiving Cruise by MzDuke

Sail Date: / Traveled As: Family (older children)

Kuddos to several cruise staff: 1) Bradley Solayao, Cruise staff. He's part of the entertainment - I vote for him to be the next cruise director!!! He is fun, he's entertaining, he's super friendly with passengers, and a lot of passengers would agree we all LOVE him! He's awesome!!! 2) Jackielou C. Harlent, Asst Buffet Supervisor - She is friendly, helpful, very professional and actually talks to passengers! She's not robotic like a lot of the staff, if passengers doesn't break the ice most just walk around like a robot that has to do their work.

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MSC could've done better. Especially with the food. And they did NOTHING for our Anniversary except offers us coupons to spend more money. by slatricedavidso

Sail Date: / Traveled As: Couple

Could've done better. MSC could've done better. Especially with the food. And they did NOTHING for our Anniversary except give us a bunch of papers with coupons to spend more money.

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Loved the cruise by IssiV

Sail Date: / Traveled As: Couple

Amazing cruise with great entertainment. The shows, the humor, the food- everything was designed to satisfy the European taste. The food variety was OK for first time travelers but it could definitely be improved if the cruise line would like to target frequent travelling US customers. No other comments. Overall, the cruise was fantastic.

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4 Comments

Terrible by samschneider308

Sail Date: / Traveled As: Couple

This whole cruise was a terrible experience from the start. The staff was the worst part. They immature, unprofessional young adults. By far the worst cruise I have ever been on. Don’t wait your time and money cruising with them, I’d recommend finding a different cruise

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5 Comments

Cruise great personnel as far as custoer service people were awful by greLla27

Sail Date: / Traveled As: Singles/Friends

was nice I was suppose to be gold was told all was good got onboard and was not gold and noone at all on board could help me I was cheated out of a 50 dollar credit and other perks said I was not in the system but when I got home had an email that said a day before I complained I had my number and was in the system but they were not able to assist me that made me angry

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1 Comment

Beautiful ship needs better management by zenyhen

Sail Date: / Traveled As: Couple

Guest services did not do anything after we explain to them that our children had surprised us and had flown into Nassau as a surprise and we did not even know that we were no longer going to Nassau because they didn’t tell us until we had left from port and gave us a credit when we complain they did nothing

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2 Comments

MSC SEASIDE NOV by gtogene

Sail Date: / Traveled As: Singles/Friends

Not on a par with other cruise lines. No folded towels, no chocolates on pillows, spa prices too high,

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7 Comments

Mediocre Caribbean Cruise Line by Machram317

Sail Date: / Traveled As: Large Group

Although I had a nice time I dont think I'll be traveling with MSC anytime soon. Maybe I'll give them another chance when they become more established in the USA.

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Was this review helpful? 4
4 Comments

Beautiful ship and wonderful crew. by leonieW

Sail Date: / Traveled As: Couple

We loved our cruise on MSC Seaside and all of the staff was superb. On board the cruise you will find an extremely diverse and international public in which perhaps every country was represented. We were impressed with the smooth embarkation/disembarkation process at all ports. Our balcony cabin was a nice to have but we didn’t use it very much. The cabin was nice and clean and we received fresh towels 2 x daily. The entertainment was good as well as the theme nights. Food in both the sit-down restaurants as well as the buffet were ample and offered lots of variety however, at times, the temperature of hot food items left something to be desired for. Although we had paid extra for the ‘Fantastica’ experience, we found this not worth it as it didn’t offer anything extra for us. For example when we asked the maître D for different table, it was declined. We also did not appreciate the different classes of service on board, like Belisimo, Yacht club and Fantastica, it is an old fashioned concept in our opinion and offered no value to us. Overall we like MSC cruises and would cruise with them again in the future should they offer a suitable itinerary.

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Was this review helpful? 10
3 Comments

wonderful by naybar4910

Sail Date: / Traveled As: Couple

was and excellent cruise, beautiful and different.

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Was this review helpful? 5
3 Comments

MSC-fabulous, -not by bdjclifton3

Sail Date: / Traveled As: Couple

We have been on more than 30 cruises (many suites) so thought we would try MSC for something different. We loved the Seaside and will return. We purchased a suite but it was not (14002). We also were not told it had an obstructed view. We contacted and they were no help in getting us moved. MSC Hotel Director saved our vacation by moving us and made us true fans of MSC.

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Was this review helpful? 8
2 Comments

Great Time!! by dcal608

Sail Date: / Traveled As: Couple

Beautiful ship, beautiful destinations. The shows were fabulous. If available see Madam Butterfly. I'm not an opera person but this play brought me to tears...just wonderful.

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Was this review helpful? 5
1 Comment

Boat is beautiful, but service is lacking by stephanieestrada14

Sail Date: / Traveled As: Couple

This was a great trip and the ship is gorgeous. The theme parties at night are a BLAST and really made our trip memorable. The service was ok, but not over the top like other cruises we have been on. The entertainment could have been better and more daytime games/activities around the pool on Day At Sea.

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Awesome!!!! by rhondaarvie

Sail Date: / Traveled As: Couple

Great Cruise, the Crew of the MSC Seaside made this cruise Awesome.

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4 Comments

Worst cruise I have ever been on by justme63

Sail Date: / Traveled As: Family (older children)

Never again.Never ever ever ever again.The ship moved the whole time we were on it.Some of the help was not very friendly.Its just a poor excuse for a cruise ship

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9 Comments

Horrible by taraha27

Sail Date: / Traveled As: Large Group

I was told I was booking an all-inclusive vacation for 7 days and when I got there I didn't receive any of the amenities that was told to me that I will be receiving for my cruise would not ever book again with MSC Cruise Line I was lied to and robbed of money for other amenities on the boat. I would like to speak to the representative Samantha that book my reservation and told me the amenities that I will be receiving on July 9th that I did not receive Once I arrived on my destination. [Review edited by Cruiseline.com to remove personal information]

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Was this review helpful? 1
7 Comments

nice ship by MrsChristmas

Sail Date: / Traveled As: Couple

The ship was very nice. The staff was great. I would take another cruise on Seaside.

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Was this review helpful? 6
1 Comment

Great cruise!! by pshios

Sail Date: / Traveled As: Singles/Friends

It was a great cruise overall. MSC is a great cruise line compared to many others. This ship is new and beautiful.

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Just Ok by Boricua5

Sail Date: / Traveled As: Singles/Friends

First of all customer service must be supervised. Very Rude and uncaring customer service. My Complaints about the noisy room does not receive any attention at all from out cabin stewards or his manager. Very disappointed. I received better services and exceptional personal attention in a less prestigious company where We traveled the previous year.

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2 Comments

Wonderful Cruise with Great Staff by dockeuss

Sail Date: / Traveled As: Family (young children)

It was a wonderful cruise with attention to many details. I would recommend this cruise and company to anyone looking for a great cruise. I look forward to booking another MSC cruise!

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Was this review helpful? 6
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