Grand Princess Reviews

I did not know Princess was owned by Carnival. Will stick to Royal Caribbean brands from now on.

A very enjoyable trip, the crew on the ship were fantastic

Let's start with the embarkation - it was ridiculous. The porters refused to take luggage from those people in the front of the line. Instead, they went further down the line and took luggage only from those individuals that were holding out enough money to (apparently) deem it worth their time. Because of that, the line moved very slowly. The food on the ship was mediocre compared to other cruises that we have taken. Ship cleanliness was unacceptable - there were foul odors in various parts of the ship the entire 10 days. Onboard activities and entertainment were very substandard, especially for a cruise that has 6 days at sea. Frequently, there were no meaningful activities taking place. The bands and DJ were the worst that we've ever experienced on a cruise. The Security personnel on this ship were rude, and were making poor decisions. They would open and close gangways at will, creating large backups as people were trying to get off the ship for excursions. Although I never saw any passengers creating trouble, I saw the security personnel consistently being rude to most passengers. Rudeness by any department on a cruise ship should be completely unacceptable - but apparently is not on the Grand Princess. This was our first Princess cruise, and it did not leave us wanting to go on another one - we'll stick with NCL, who provides a consistently great experience.

HIGHs: The interior rooms were nicely arranged; the bottom beds were *SO* comfortable; 99.9% of the staff were absolutely fabulous; the spa services were fabulous; the coffee shop beverages were consistently good; afternoon tea was such a lovely treat each day, with great service and tasty sandwiches and treats; our seated dinner came with a variety of options which were usually very good; the pizzeria on deck 5 was great; movies on the deck were a lot of fun and the blankets they provided were a nice touch. LOWs: There was an issue with the tender boats in Ketchikan, so were were left waiting in line for 3 hours in the sun without any communication from someone from Princess; as an apology, they offered everyone on board a drink coupon that had a maximum of $9.99 and excluded premium alcohol -- seriously?! My SPF 50 didn't hold up after hours in the sun, and this was the "compensation"? Also, the internet manager on our boat, Mr. Danilo Cudic, was rude and unhelpful to a few different family members, including myself, on different occasions. Additionally, the food was hit or miss, especially in the buffet (Horizon Court) and in the International Cafe (Deck 5).

Grand Princess tender in Ketchikan was a total mismanaged disaster. Worst experience on a tender situation ever.

Cruise is exactly what we were hoping for...love to disconnect!

Anytime dining very inconvenient . Food not great . Service was good . Some ports of call too short .

This was the fastest 10 day vacation I have ever spent. The food and service was exceptional. The activities on board and the excursions on shore were well planned and fun. The comedy show was hilarious and the other musical and nature shows on board were all great. There was so much to do and eat having an awesome time was unavoidable.

Grand Princess needed to upgrade their food choices, can't have same thing day after day. We have so many different type of people on board, then should more selections.

I loved the cruise, especially Glacier Bay. The whole cruise was marred by my dining experience. Since we can't eat in dining rooms until after 8pm we missed the shows we really wanted to attend. The food in Horizon sucks. Meats are overcooked and selections are poor. I had to eat breakfast and lunch in Horizon since i was assigned anytime dinning even though I requested 1st seating. I was shooed away by the MaitreD of Boticelli and Da Vinci because I was assigned anytime dinning. This was not my first cruise but the first with Princess line. I was never treated as a second class diner on my other cruises. Anytime dinning means I choose the time to eat but not only after 8pm and definitely not qualified to have sit down breakfast and lunch. I do not enjoy buffet dinning at all.

You could be as busy as you wanted or not. The cruise went as planned. We even had an emergency air lift of a passenger to the nearest hospital without a hiccup.

The ship needs some touching up. We were late disembarking in Ensenada and San Francisco but otherwise it was a very good time and we are glad that we went on it.

The cruise went well after we got something straightened out with management. An elderly women on a motorized scooter ran into the back of my daughter's leg 3 TIMES because of not being familiar on how to drive the scooter and because of so many people being confined in such a small area for the muster drill. The ship's personal didn't want to take any responsibility for the incident. Of a matter of fact they were very rude about it until I called my daughter who is an attorney. After that things were settled and the rest of the cruise went well. My daughter still experienced pain at times, but we all got through it.

Big disappointment for a big money. This is the last time my friend and I are going to sail with this particular ship. The biggest problem (I have already the FOOD PROBLEM couple years ago on the cruise to Mexico resorts) is an adequate chefs. It looks you are having the problem to find the right chef for Grand Princess.

If we ever go to hawaii again I would fly . THe cuise was nice but we spent to much time abord the ship and not enough time in port. the excrsions were too rushed and the time in port is way too short. Im not the only passanger that thought so.

I have sailed on Princess several times , including Alaska, Panama .. so I knew what to expect. Their entertainment is always well prepared and something we looked forwarded every evening. The layout of the ship was standard ( thank you for not adding more cabins like on the Island Princess!) Food was ok but I can see that in order to keep the prices for cruise low , the cruise-line has to save money somewhere. It is the food. Smoked salmon is substituted with cheaper salami etc. But overall very pleasant cruise.

Except for the loss of my wrist watch it was a great cruise.

Great trip! First time West Coast, usually a Caribbean Cruiser, will make it a point to sale again out of San Fran.

What I had hoped would be a relaxing cruise turned out to be a bit different because of the need to be early for everything. However, we had fun and learned to play the ukelele! I would not go on this particular cruise again. I would want to be in Hawaii (and Mexico) longer so we could see more.

This was a wonderful cruise. Can't wait to take it again.