Fun but not nearly as wonderful as expected. Princess has gone downhill

Grand Princess Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

3.8 out of 5
Verified Review
Grand Princess

7 Night Voyage Of The Glaciers With Glacier Bay Southbound (Anchorage To Vancouver)

Sail date: July 08, 2023

Ship: Grand Princess

Cabin type: Balcony

Cabin number: C214

Traveled as: Large Group

Reviewed: 10 months ago

Review summary

the biggest complaint is we did not feel special at all; e.g., the room steward didn't do any thing special like "towel animals" or treats on the pillow. at the last dinner, every other cruise we've been on the kitchen/chef come out in a fun parade, that didn't happen. never really got to know the staff at all. also the medallion app is horrible, horrible, horrible. totally unreliable. i hate it and that's enough to never go on princess again. even their own staff says it's horrible. so fix it!

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5
nothing special. the Crown Grill was fabulous

Onboard Activities

2 out of 5
there were none of interest to us. very few that were educational

Entertainment

we didn't attend anything, nothing of interest. boring and too loud

Children's Programs

uh duh, don't have kids? geez

Service and Staff

3 out of 5
some were excellent but several weren't able to answer questions. horrific internet, very unreliable. totally boring tv selections.

Ship Quality

3 out of 5
clean yes but lacking in signage, such as where restrooms are, and just didn't feel fancy or elegant at all.

Cabin / Stateroom

3 out of 5
way too small for a balcony. definitely not worth the money

Ship tip

don't expect to feel like "royalty" - we didn't feel like the staff cared we were there.

Ports of call

Whittier (Anchorage), Alaska Did not visit port

all we did was get off the train and board the ship.

Cruise Hubbard Glacier

5 out of 5

Cruise Glacier Bay

5 out of 5

Skagway, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Disembarkation

4 out of 5
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