Service not great, food even worse

Eurodam Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 29

Overall rating:

2.3 out of 5
Verified Review
Eurodam

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: September 16, 2023

Ship: Eurodam

Cabin number: 7001

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

I wasn't really impressed with food quality, restaurant selections other than steakhouse or with variety of shows. The only thing I found to be better than other cruise line ships is really few children, less rowdy people older mature groups of people and nice size pool.

Embarkation

5 out of 5
Smooth, fast and straight to room after

Ship experiences

Food and Dining

1 out of 5
Main dining was not the greatest, food usually Luke warm. Buffets equal to golden corral, not good but eatible. Pinnacle grill was good.

Onboard Activities

3 out of 5
Casino, pool and bars was the only enjoyable activity. Fitness center and pool both were a nice size.

Entertainment

1 out of 5
Piano bar like watching karaoke singers playing piano, terrible. Not a lot of shows of any quality, maybe comedy but didn't make it so I can't really say. They should bring on magicians and mentalist/hypnosis.

Children's Programs

No kids

Service and Staff

2 out of 5
Service at casino was hit and miss. Sitting in bar lounge watching people play trivia, service was lacking. Bartenders on first day overwhelmed with little to no help so long wait on drinks.

Ship Quality

2 out of 5
Older looking ship showing some wear but layout was ok.

Cabin / Stateroom

1 out of 5
Camera outside my stateroom so had to Remmber to close blinds anytime I changed or took shower.

Ship tip

The food served off dining room menu is not that good but they offer an upgrade food selection for an additional $20 to $40. I upgraded twice paying on average $35 more. That extra money paid would have been better used at the Pinnicle grill which i did like.

Ports of call

Seattle, Washington

3 out of 5
Just another city nothing extraordinary

Juneau, Alaska Did not visit port

They canceled this port due to possible bad weather,, but after the fact realized that wasnt that bad and we could have done it. Juneau was only reason I chose this trip, I had purchased a helicopter ride to walk on glacier and wasn't able to do that. Other ports were not impressive so my first trip to Alaska via cruise was a BIG disappointment.

Cruise Glacier Bay

4 out of 5
Beautiful surroundings a couple of bald eagle sightings

Icy Strait Point (Hoonah), Alaska

4 out of 5
Beautiful surroundings

Sitka, Alaska

1 out of 5
Not much to see in short time at this port, pretty surroundings

Ketchikan, Alaska

5 out of 5
Cute seaside town, wish I would have skipped the lumberjack show and just found a mode of transportation to tour the entire town. The lumberjack show got great reviews with a "must see" but I found the acting poor and very corny.

Victoria, British Columbia Did not visit port

We got to disembark there at 8pm but had to be back on ship at 1130 pm. The trip to downtown required a 30 minute shuttle. Not worth the hassle to get off the ship, shuttle to downtown and due to time of day not be able to see or appreciate the city or its buildings. Waste of a port.

Disembarkation

3 out of 5
Easy we waited till last thinking most people would fet off first not true most waited till later disembarkation times. Taxi lines are a nightmare, order your transportation ahead of time. Don't use uber or lyft type rides because you have to walk 1/4 of mile further away to wait where tacis and private booked transportation/shuttles are right outside terminal
Was this review helpful? 29

6 Comments

Gwbigdog    1 year ago

Thanks for sharing

LisaKitty    1 year ago

Not sure you're aware of this or not, but the Victoria (or Vancouver) stop on an Alaska cruise out of Seattle is added solely to satisfy a legal requirement. It is not, and never has been, the intention to give passengers a chance to actually see the city.

RetiredRay    1 year ago

Unfortunately, it seems that since Covid we have seen a drop in many areas on the lines I sail on. Still see many pleasant crew, but you can tell they are overworked by our standards. We found Holland (which had an excellent MDR pre Covid) to be less appealing unless you were Orange, in fact we were lucky to have so much OBC that we did excellent specialty dining about 9 out of the 14 nights just because we were unhappy with most of the MDR experience.

AuntPinkie    1 year ago

Appreciate your detailed feedback. Sorry you missed your helicopter ride.

cruising2004    1 year ago

Sorry you were disappointed with your cruise.

javawoody    1 year ago

Appreciate your comments

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