Overall we were disappointed with the Christmas cruise we were hoping for more Christmas activity’s and music. The service was awful compared to our first cruise. Customer service was a nightmare no one seemed to know anything you asked. It was awfulbit cancel our excursion on cast away cay due to docking late due to weather it took 4 tines to service desk to get our money back this took time out of other stuff we could have been doing.
Unfortunately the weather did not cooperate with us- we had a number of things planned that we didn't get to do - that was very disappointing- I honestly feel that they could have given us an onboard gift credit or something- we were really disappointed- I felt they did a nice job communicating and keeping us safe, but just a little extra would have been nice- I spent a lot of money and even a little token would have been appreciated.
Good for a first and last experience. Cruising is NOT my cup of tea. Service was absolutely excellent. Don't like nickel and diming experience. Cruises should be sold as ALL INCLUSIVE of absolutely everything including coffee, liquor and tips. Or for those that don't drink A FULL ALL INCLUSIVE EITHER ALCOHOLIC OR NON/ALCOHOLIC package. I shouldn't have to fork over a signature, a tip, a dime. NOThING, ZIPPO. Include everything. Charge extra 100 or 200 or 300 depending on package and include it ALL.
We will NEVER go on another cruise by DISNEY! Plus, they "TIP/GRATUITY" you to death!!! DONT THINK THAT YOU CAN ONLY PAY THE MANDATORY DAILY GRATUITY!! EVERYONE EXPECTS AND ADDITIONAL PERSAONAL TIP as well!! They even give you freakin envelopes for ALL your servers, host, etc., to give more tips! It's just out of control!!! Come on Disney, pay YOUR employees a living wage and DONT rely on guests to pay it for you!!!!!!
BEAUTIFUL SHIP AND LOTS TO DO, ESPECIALLY FOR CHILDREN. DINNER IN THE DINING ROOM WAS DISAPPOINTING. THE TASTE AND TEMPERATURE OF THE FOOD WAS NOT THAT GOOD. THERE WAS NO DINNER BUFFET OFFERED ON THE SHIP, BUT THE LUNCH BUFFET WAS WONDERFUL.
I'VE HAD MUCH BETTER FOOD IN THE DINING ROOMS ON ROYAL CARIBBEAN AND NORWEGIAN.
ALSO A LITTLE SURPRISING WAS THE VERY SMALL SWIMMING POOLS. ON AT SEA DAY THERE WAS NO ROOM TO PLAY AND SWIM AT ALL; ONLY TO STAY IN ONE PLACE AND WATCH THE BIG SCREEN.
I can't wait to do this again. My family had an amazing time. The ship was big and beautiful. During our stay it was a Halloween theme. Which made it so much more exciting. There were custome parties and everyone was involved and participated.
Drove from Ct to Orlando, FL. Boarded the ship on Monday and disembarked on a Friday. The only bummer I found was that we should have at least stayed on cast away or gone back to the Bahamas on Thursday instead of just remaining out to sea.
First class from top to bottom, best cruise I have ever experienced ever! And to think it was just my wife and I! The specialty restaurants were some of the finest dining we have had the pleasure of experiencing and would highly recommend booking reservations at Palo and Remy!
It was very good family vacation. First time in the cruise and we are planning on doing it again and again. Our room host was Ida- he made sure our room get cleaned twice a day and very comfortable bed and my kids love bunk bed and the balcony. Three restaurants are very good, it was excellent service from Selo-head server, Dan-server and Keneisha-assistant server. They made our kids entertained and they showed hospitality. Thanks to all!
nothing more to say but you are making me write more to get this survey sent. Here are more words to get this survey sent. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
We had a wonderful time. We are looking to book another Disney Cruise on another Ship. This time sailing from NYC, our home town. This was the first time we sailed on a Disney Cruise and everything was amazing!
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