Celebrity Infinity Cruise Review to Panama Canal, Central America

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Heartbreaking disappointment

Sail Date: September 18, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

We have sailed the Infinity before-LOVED IT!  We have sailed the Panama Canal before with Princess- LOVED IT!  This time it was more of an ordeal than a vacation.  We knew that off ship it would be very hot- but I recoup once in AC.  But not this cruise since our concierge cabin was too hot most of the time.  On the coolest day they claimed it was 70 degrees- that was the coolest day and after days of 24 hr curtains closed and bathroom closed!  So most of the time it was probably 75+ in our cabin.  Little sleep, heat illness- ugh!  Others on deck 8 told me the AC was . . ."just barely OK".  The dining room was most often sweltering.  The food- cheaper ingredients, beef including prime rib too tough to cut.  I was amazed to see Celebrity voted on Cruise Critic as the best food fort a mainstream cruise company!!!  It used to be our fav for food. but this time totally inconsistent. And why get a concierge cabin? We had a concierge in the past- fresh fruit  of choice daily, fresh flowers every few days, dinning room menu served in your cabin for dinner at no extra charge, and priority tender tickets.  This time the only perks from the above were the tender tickets which no one bothered to send us- plus apples only daily!  Two entertainers were wonderful= a singer from the orig cast of CATS and a puppeteer, BUT the the movies, the minimal tv selections, and a male staffer who's trivia was horrid made for a tedious 17 day cruise.Our kudos are only for some of the excellent staff who tried vainly to improve things.We have thus canceled a Jan Mexico cruise and are thinking of not cruising again.



Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Not much, terrible guy for trivia made it a bore, some good performers and director Patty was great
Service and Staff
Food and Dining
Only 1 lobster dinner, terrible tough beef lots of casserole type dishes buffet

Was this review helpful? 6


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top