Celebrity Infinity Reviews

3.9 out of 5

645 reviews

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3.3 out of 5

A Moldy Review! by AZCruiseaholic

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/ Sail Date: / Traveled As: Couple

WE ARE NOT COMPLAINERS! but in this case, must. The cabin steward could not get the extremely strong mold smell out of the bathroom. The smell was so bad, we had to sleep with the veranda door open. Thankfully, a Pacific Itinerary. They tried everything to no avail. Even brought roses to mask the smell. We should have demanded to change rooms, but were assured it would get better. Noticed a moldy smell in numerous parts of this ship. Other passengers had similar stories, were told one cabin had black mold under the sink and the ship tried to cover it with tape. This is wrong! Never again on Infinity.

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5 Comments
4.7 out of 5

Good Time, But Foggy Weather by sewmuchfun

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/ Sail Date: / Traveled As: Couple

We got off the ship in San Diego and headed for the airport, so cannot give a rating for that port. The HIGHLIGHT of this trip was the Canadian Rockies pre-cruise land tour, but we very much enjoy every cruise we've taken! This one was no exception.

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5 out of 5

Awesome West Coast Cruise by Kailey95

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/ Sail Date: / Traveled As: Couple

The crew on Infinity were wonderful. I believe they were the best crew that I have ever encountered.

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5 out of 5

West Coast Cruise by MaxAndHogan

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/ Sail Date: / Traveled As: Couple

Nice itinerary that gave us the opportunity to visit places on the West Coast. Could have been a day or two longer. Ship was very nice, not too big and was easy to get to different areas on the ship. Staff was very pleasant and courteous.

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4.5 out of 5

Amazing Alaska Experience by jdjig

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/ Sail Date: / Traveled As: Couple

Overall wonderful cruise. Wish our dogsledding excursion had not been cancelled. Excellent staff and amazing experience. Hubbard Glacier was beautiful!

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4.6 out of 5

Third Alaska Cruise - Great time, great scenery! by Fran18

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/ Sail Date: / Traveled As: Couple

Did not get to take our helicopter tour to walk on Mendenhall Glacier in Juneau due to bad weather, but that was the only disappointment. Whale-watching at Icy Strait was fabulous, as they were bubble feeding, and there were constant sightings for two hours. We signed up for a tour on the pier in Ketchikan which I would NOT recommend. It was to see bears and totem poles (which we did), but the tour guide was not good. I would recommend staying with the cruise line shore excursions.

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4.8 out of 5

wonderful Alaska Cruise by reneemfink

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/ Sail Date: / Traveled As: Couple

I really enjoy the Celebrity Infinity and loved having the balcony. The staff was AMAZING and the food was fantastic!! Highly recommend the Alaska cruise and Celebrity X

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3.7 out of 5

First Trip to Alaska! by ldewitt

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/ Sail Date: / Traveled As: Couple

The cruise was nice and I enjoyed my time on the ship. The food was good especially the specialty restaurants (Qsine, Tuscan Grill and Sushi on 5). These restaurants are extra but well worth it. The ship had a movie screen on the top deck which was a nice surprise.

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5 out of 5

Amazing Alaska cruise by nfirby

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/ Sail Date: / Traveled As: Singles/Friends

This was a fabulous cruise. We had a very easy embarkation process compared to other cruises. Our stateroom/dining/bar staff and the ship were wonderful and very attentive. The ship was very clean with lots of amazing food and desserts. Ports of call were great with opportunities to do many activities. Exiting the ship was organized and fast. I would fully recommend this cruise!

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2 Comments
4.3 out of 5

Alaska - Hubbard Glacier by RichardBI

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/ Sail Date: / Traveled As: Family (older children)

Weather is a critical factor as the clouds block any views. Food on board, excellent and you must have the free wi-fi package as there is rarely cell service, except Juneau and Ketchikan.

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Was this review helpful? 7
4.9 out of 5

mary ann by taxie1947

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/ Sail Date: / Traveled As: Family (older children)

the cruise was great the service was great in the dinning room and up in the ocean view and the room service was great also I just found during the day wasn't much to do I am not a pool person and I thought the bingo was very expensive to play but all in all I have a great time

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2 Comments
5 out of 5

Wonderful Alaskan Cruise by eandeibanez

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/ Sail Date: / Traveled As: Couple

This cruise was excellent. The food was delicious. Everyone was friendly. The view was stunning. The service was impeccable. I highly recommend this cruise.

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4 Comments
5 out of 5

Awesome experience for our family. by Cruiser16888799

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/ Sail Date: / Traveled As: Family (older children)

Our entire family enjoyed the multiple ports, food, and activities. Their were 16 of us and everyone said this was the best family vacation ever. Our cruise specialist, Donna Philcox was amazing. Lots of details and coordination and it was perfect!!!

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2 Comments
4.9 out of 5

Great Family Time by ialdenswartz

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/ Sail Date: / Traveled As: Family (older children)

Celebrity Infinity is a nice vessel. Easy to navigate for a Cruise Ship. The staff were attentive and quick to respond. The food was above average for a cruise

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3 Comments
4.4 out of 5

Beautiful Scenary, but .... by DeaconRick

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/ Sail Date: / Traveled As: Couple

There was a ship-wide LBGT "pride" event with everyone "expected" to take part - including a march from the theater to the event site that one had to take to leave the entertainment venue. As a religious person, I was offended that it was the largest event on the cruise. Of course, an LGBT person would have been thrilled. The cruise line just needs to inform passengers of such events so they have a choice.

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7 Comments
4 out of 5

Wonderful Alaska Cruise by chilipip2013

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/ Sail Date: / Traveled As: Couple

If people are issued tickets for excursions and they cancel....you should have them turn in the tickets in order to be considered cancelled so they can't change their minds and mess up somebody else's holiday. Your Captin should always be on schedule or ahead of schedule to make sure everything else is kept on time!!!! I loved Alaska but not the excursions and lack of any apology for our first excursion or any "make it up to you and your family" like we were told. Yes we were reimbursed but she had to do that because it was Celebrities fault.

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1 Comment
4.8 out of 5

Wonderful Experience by markfoxesq

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/ Sail Date: / Traveled As: Couple

Worth the extra money for this cruise line's level of service and quality.

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2 Comments
4.4 out of 5

A solid cruise with great staff. Fairly simple ship layout. Could do with some more activities. Loved the thelassotherapy pool by lwew796

Verified Review
/ Sail Date: / Traveled As: Couple

One thing I really like about this ship is the thelassotherapy mineral pool which is complimentary and the sauna in the locker room with a big round window that looks out on the waves. Be aware that they are always trying to get you to upgrade to the 'pay' restaurants. Also, the times in port that are advertised are often shortened. Great activity and cruise director and general staff.

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4.3 out of 5

Nice cruise by Susandeco1

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/ Sail Date: / Traveled As: Couple

Overall good. Organized, efficient, well run. Blu dining room - sloe, noisy, crowded in. having Elite status and aqua class, many little nicities - flowers, several Celebrity bags, invitations to meet senior officers, tea, nightly free drinks.

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2.3 out of 5

celebrity, infinity is not what it used to be. by manfredd

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/ Sail Date: / Traveled As: Couple

service not what it used to be ,bloody band aid between seat and cushion in the bar deck 11,music extra laud on pool deck and shows, and other things,3 service calls to repair air-condition torn curtain in cabin lower cabinet door hinge broken, 3 calls and so on.

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2 Comments