Cruise review

Celebrity Infinity Cruise Review to Europe - Western Mediterranean

debfort1

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 14

Overall rating:

3 out of 5

Verified Review

9 Night Best Of Spain & Portugal (Barcelona To Lisbon)

Sail date: October 02, 2023

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 8099

Traveled as: Singles/Friends

Reviewed: 7 months ago

Review summary

AA cruise consultant screwed up my cruise. I reminded her several times over the time that I initially booked to final payment that I wanted tips, beverage and wifi included in the package so that I didn't have to worry about them. When I boarded I was informed that I did not have any of those perks. Called , found out that Drika my cruise person was no longer with AA. Very disappointed in the service of AA. Not sure I would book again with American, since the number of miles may not be worth the aggravation of having a cruise that wasn't what I expected. I have been a long time American customer and this was almost the worse experience. I expect my miles to be posted soon. If you would like to reach out to me for further explanation please email me.