Carnival Miracle Cruise Reviews - Reviews

The ship is older , but the crew is one of the best we had in 40 years of cruising!

Relaxing cruise to beautiful Hawaii. Wished Kona was on the itinerary. Crew was great.

This was our second time for this 15 day cruise. We enjoy the many sea days. We met some great people and even though the food was overall not very good, we had a great trip and would definitely do it again

Very relaxing with plenty to do as well. We loved it.

Cruised with family. Like the size of this ship. Easy to get around. Not many shops on board. Heard they are adding a couple of Restaurants with the update. That will be a plus. Maybe Guy Fierro?

Great cruise! Food was delicious. Crew was friendly helpful. Cabin including the whole ship was clean. It could do with a little makeover otherwise it was an excellent deal for your money. Thank you to all the dining crew cooks snd all. They took special care and were very cautious in dealing with my sons food allergies. Will definitely go back. It was better than other big ship cruises we have been to because it was affordable but was clean with great food.

We had so much fun in this cruise and really loved it. We did not love Ensenada. I’ve been on over 10 cruises and never could understand why cruises stop there. If you do stop there, go to la bufadora and then get back on the ship. It’s truly not worth the stop. The food was the biggest bummer on this ship. Buffets were not good, except for the lido grill. Ice cream machines were very frequently out of ice cream and 3/4 hot chocolate machines broke down (the last day they finally added packets for you to mix in yourself, though). The waiters in the main dining room seemed maxed out - no matter what time we went. They had no assistant waiters. Main dining was a good 2 - 2.5 hour experience and was hard to get a drink or refill. They seemed unhappy and often got our orders wrong and then took another 1/2 hour to get it right. Sometimes half our table would have their meals and it would take 25 minutes for the rest of the table to get theirs. Our kids hated going there, so often we would take them to the lido grill to eat, then they could go to the kids club or hang out in the room while we ate. That food also wasn’t amazing (except for the filet Mignon) and was often lukewarm. Entertainment was pretty good! We enjoyed the nightly shows and the comedians. I appreciated the ratings for the comedians so I knew which ones were ok for kids. The pool was freezing ocean water and was mostly empty the whole time. Hot tubs were so nice and we loved them.

Had a great time. Adam is a great cruise director, and the entertainment was wonderful.

Here's a copy of the letter we wrote to John Heald Hi John, My husband and I just returned on 1/12/2020 from a 6 day cruise on the miracle. It was our 20th Carnival cruise. We previously traveled twice with you as our cruise director in Europe and had the best memories. This cruise, however, was the worst. Fortunately for us, Mother Nature was extremely kind and gave us perfect weather. My husband has Parkinson’s and is also going through chemo for cancer. We thought this might be a nice get-away since it was so close. He uses a wheelchair most of the time and I have limited mobility. The most helpful “staff” we encountered was the people helping with the tenders in Cabo San Lucas, which I can only assume were actually the locals. The staff on board didn’t seem to know what they were even doing. It felt like it was a training boat. When on the Lido deck I had to balance a plate on my husband’s lap for us to share. The waiters in the main dining room were doing the best they could. There was no time to converse because they were running around the whole time. They instantly knew our names and had a genuine smile and politeness the entire cruise but it was like dining with robots. The room steward couldn’t be found. We were contemplating removing the tip for the service, but chose not to. As I noted earlier, my husband uses a wheelchair and with the cancer sleeps a lot. The room wasn’t made up at least half of the time. We had our meals at the same time each day. The room wasn’t clean. I did more cleaning then the staff did. I took him up to the top deck the afternoon of the cocktail reception and when we returned to go to dinner, the invitation was on our bed and we had missed it. We never received the chocolate strawberries and the ‘gift’ of hangtags was a joke. As you know, everyone compares what they paid and we paid at least as much or more than other passengers and got the worst, filthiest balcony that we have ever had. I don’t know if this is typical to what is happening on all the Carnival cruises, but I definitely would not recommend it to friends. This is the first time we have had to complain. I contemplated writing this to you, but I can’t imagine that this is the treatment your guest should receive. I definitely don’t believe that any handicapped people should feel the way we were treated is acceptable and being our 20th cruise with you, I certainly did not expect this trip to be this way. Judy

This was our fourth cruise and second with Carnival. We love the idea of relaxing on the ship, going to bed and waking at a new location. To be able to explore and return to your stateroom for a fantastic meal, live shows, going to bed to wake-up in a new destination. The overall savings are fantastic! This is definitely not our last cruise.

Great cruise! Food was delicious. Crew was friendly helpful. Cabin including the whole ship was clean. It could do with a little makeover otherwise it was an excellent deal for your money. Thank you to all the dining crew cooks snd all. They took special care and were very cautious in dealing with my sons food allergies. Will definitely go back. It was better than other big ship cruises we have been to because it was affordable but was clean with great food.

Loved from the moment to get in to the moment of leaving!

I was already planning on which cruise I want to take next, before we had even left the ship. An amazing time of not having to worry about anything except which fabulous dining experience I wanted to have. I caught up on about 6 months of lost sleep. What a great way to disconnect from your cares for a bit of time.

When I booked my grand suite room on the cruise, I was told I would receive a $150.00 on my sail and sign card, and I did not. I notified the guest services and they were rude and did nothing to fix the issue.

Enjoyable. Ship was outdated but service was great

All in all, we had a super time. As I described above, I was disappointed in the shore excursions, and in the future, I will probably not book excursions through the cruise line. I could have taken an Uber to Pearl Harbor and seen everything I wanted to see for far less than the $99/person Carnival charged. But those negatives were far out-weighed by the tremendous staff on-board, and the many and varied activities and just the memories that we took home with us. Due to the nature of a cruise, you're just not going to be able to see as much as if you stayed in one of the ports. That's not a knock on Carnival, it's just the nature of crusing. We have already decided that we will visit Hawaii again someday and stay at a resort on one of the islands.

I want to mention the outstanding service of several crew members: Arnold our room steward, Jenifer the dining hostess, Putu and Hasto and Jose from India in the dining room, and unfortunately I do not have the names of two others, but the first was the cool lady in the casino bar that can open soda cans with the bottom of another soda can and the gentleman that served drinks in the Phantom Theatre. After one or two orders, he knew our stateroom numbers and what sodas we preferred...hate that I never caught his name! Adam, the cruise director, was incredible and I loved that he didn't shy away from saying "Merry Christmas" instead of only Happy Holidays. These, as well as so many others on the crew, made it a very fun and enjoyable experience.

This cruise was mediocre at best, I will not choose Carnival again.

This was my first ever Cruise and I am hooked. Carnival was so much fun and constantly kept us entertained. I would absolutely recommend Carnival to all of my friends and family. The Staff was incredible and always positive. We were treated like family! The Shows were impressive and heart warming. The Performers were extremely talented. The Comedians made me laugh till my cheeks and stomach heart. The musicians created a peaceful and serene atmosphere. I was throughly impressed and can not wait to book my next Cruise! Thank you Carnival and all of the staff on the Miracle! You made a Cruiser out of me, I am hooked!!

This was a cruise my son (50 years old and myself 72) took together. We would do it again as it was "nice warm & sunny". All over, most wonderful as we truly enjoy and complement the Carnival Cruise Line. Welcoming feeling overall as crew were, truly exceptional. We're just saddened we didn't get crews names who spoke with us throughout our adventure. We're looking forward to going on excursions in the future.