Caribbean Princess Cruise Reviews - Reviews

This was not a typical Princess vacation. We sincerely hope that the cruise that we have booked for 1/28/23 is nothing like this cruise and that it is back up to Princess usual standards.

An enjoyable cruise - what you would expect. However, the food in the main dining room was nothing spectacular, the room service was terrible (long wait, cold food, forgotten items) production shows not very good.

Great time already planning another cruise with Princess Cruises

The first couple of nights at our assigned dining time were a nightmare. People waited upwards of an hour when they were supposed to have had a reservation. The service needs to move more quickly, and servers should not be scraping food waste! They need bussers to take care of that part, servers should be focused on getting food to the guests ASAP.

An amazing experience- especially after a two year Covid delay! Wonderful itinerary covering many beautiful locations - and cultures - Highly recommended

We're frequent Princess cruisers (9 cruises) and had always received free drinks happy hour (5-7pm) in platinum/elite lounge. This cruise, without warning, we only received a discount which was really no discount at all. For example, 2 gin martinees were $23.60...really??...discounted? Bought 1 day of internet use....didn't work. They did finally refund this! In the buffet/cafe were drink dispensing machines(orange juice, iced tea, etc.) that had permanent "We're on It" sign indicating "not working". Towels at pool were often unavailable if anybody wanted to get into a pool or hot tub which was filled with kids and their food! They billed us for 8 days of gratuities on a 7 day cruise!!! They did refund this. We were double billed on 5 item which to their credit they did reverse charges.

wished I had known about not having a drink package!

Great getting away for a week. We will cruise again in the near future depending on how Covid is effecting the population.

This was our 5th cruise and 2nd Princess Cruise (Alaska). We had a great time but were underwhelmed with the ship. The food was excellent and we enjoyed the ports of call. Very professional staff and glad they were able to return to what they do best.

We chose Princess because they offer music geared towards the older generations, more than other cruise lines, and they didn't disappoint us. I would go on Princess again just for this reason alone.

Medallion app worked OK. Some features never worked like the daily activities. Ordering drinks and food worked most of the time and was relatively quick. However, on sea days, the app seemed to be overwhelmed and would crash. Overall, enjoyed the cruise and would sail on this ship again when needing a quiet vacation and time to relax.

I have waited years to do a princess cruise, believing it to be the a top line cruise. I was so disappointed. I have cruised at least five other lines, and although it was better than Carnival, it was not the luxury I expected. I will probably not choose Princess again, when I have other choices. It was like they did the bare minimum in every way. It was like a Carnival cruise at a Princess price.

Upon arrival in my room my shower curtain had red and pink mold. The cabin steward apologized and said he would change it tomorrow. I tipped him and said I need that done now. When I woke up the first morning I kept smelling something horrible. The duvet was covered in feces.

We really enjoyed the cruise overall. I know service was slow in main dining room and sometimes a line to get in even though we had reservations. Probably some staff shortages. Overall it was good

overall, I love cruising.....however, princess has gone downhill

Poor COVID sanitation. Masks were not encouraged in theater. Minimal hand washing in buffet. Reuse of tongs in buffet.

We were originally booked on an Alaskan cruise and could not obtain air to Seattle. We are happy we took this Cruise to celebrate my birthday. We had a great time and the ship and the staff were just wonderful. Thank you to everyone.

I was really impressed with the staff on this ship. They were very attentive and accommodating. I was really disappointed in the way the passengers acted. Many were incredibly rude to the staff over minor issues.

My husband and I were celebrating out 15th wedding anniversary and our first trip without kids in 5 years! We thoroughly enjoyed our time on the cruise. We went into the trip realizing that all ships are having staffing issues and understood that there may be some things that were different. Masks were recommended but not required by passengers but mandatory for staff. I would say about 20% of guests wore masks. We were very impressed by the wonderful service we were given. I was sad to hear other passengers grumble about "the little things" and not take current times into account and offer a little grace.

Toilet didn't work last 2 days of cruise. No apology just we're working on it. This is NOT the princess of old. The food was very bland in the dining room and buffet was okay.