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3 out of 5

Enjoyable but no WOW factor by Cruiser67918435

Verified Review
/ Sail Date: / Traveled As: Couple

Poor weather meant that this holiday did not meet our expectations.  This was our first cruise so we have nothing to judge it by, but whilst the facilities on the Azura are excellent, as is the food, the entertainment was very hit and miss.  We appreciate that you cannot please all the people all the time but too often it seemed to be aimed at the lowest common denominator... too loud, too inane, so intrusive if you were trying to relax.  Perhaps we were the wrong people for this type of cruise.  We won't be back.

PLEASE ALSO NOTE: we went in November but your survey doesn't show this option.

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Was this review helpful? 4
3 Comments
2 out of 5

Cruise Review by Cruiser90756951

Verified Review
/ Sail Date: / Traveled As: Couple

My favourite parts of the cruise were the food, formal nights and the entertainment. The part that can be improved is to stop the harassment of the guest by trying to sell the ships services like timeshare, it was like being in Spain with timeshare people stopping you everywhere you went. I would not recommend this cruise or P & O to anyone as they seem to have lost the plot and are concentrating on sales to boost profits and less on the passengers.

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Was this review helpful? 9
8 Comments
3 out of 5

Rooms by Cruiser1095459

Verified Review
/ Sail Date: / Traveled As: Couple

Rooms:very dissappointed after booking 2 rooms next to each other, agent told us they were. When we arrived we were in fact not together room p217 & p218 was around the other side of the boat. As the boat was full capacity we were unable to move!!!

we did not have correct luggage labels for 218 after asking numerous times, we had to change them ourselves!! Luckily there cases did not go missing. But we cannot fault P & O ,but as this was our first cruise not a very good start ! Due to the agent 118 cruise.com

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Was this review helpful? 4
4 out of 5

Enjoyable by Cruiser94466626

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My favourite part of the cruise was the itinerary. The weather and conditions of the sea were great.

The food could be further improved. Fish was always overcooked.

Too many people on board sounded ill, with there constant coughing.

A great ship with good entertainment and facilities.

Too many reviews. This is the 4th.

  

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Was this review helpful? 6
3 out of 5

Dissappointedh by Cruiser51219898

Verified Review
/ Sail Date: / Traveled As: Couple

For us there were too many passengers for the entertainment venues. Some passengers sat in the theatre reading their book in order to get a seat for the show. Also the ship was very very cold due to the air con, we both came home with colds. Would not cruise with P&O again.

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Was this review helpful? 5
3 out of 5

Cutbacks by Cruiser22889897

Verified Review
/ Sail Date: / Traveled As: Couple

we we're disappointed this time on the Azura.. The cutbacks are very evident. Health and hygiene didn't appear priority. Towels on deck stopped but the worst disappointment was in the theatre with acts being duplicated. It has certainly put us off P&O Cruise Ships. Even in the cabin no towel animals. Little personal touches that you had on previous cruises were missing. Overall very disappointed with the Cruise Ship. Even the Entertainments Manager didn't seem to have the Zest we experienced on previous cruises with Azura. The best about the cruise was the amazing weather which was not down to the Cruiseline.

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Was this review helpful? 5
4 out of 5

Amsterdam by Louisebilling

Verified Review
/ Sail Date: / Traveled As: Couple

First time with P & O lovely ship not overly friendly staff but polite.

Food was excellent as was the entertainment.

Amsterdam was wonderful lovely cruise by canal.

Overall excellent value for money on a 5 day trip.

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Was this review helpful? 6
4 out of 5

OUR FIRST CRUISE - IT WON'T BE OUR LAST by Cruiser63818491

Verified Review
/ Sail Date: / Traveled As: Couple

We loved our trip to the Monet Gardens.  Just a perfect day for us both - surprised me as my husband is not a gardener or an artist - but he found it relaxing and interesting. The lady tour guide was so informative and so good with us all.

We had problems with our hop on hop off bus and boat trip though yourselves,  but you have kindly offered us a refund of the cost.  Hopefully you will take steps to correct this.

If we did Amsterdam again we would opt for the P&O windmill tour.  Still we had fun and gave us a laughable time to talk about.  We thought the Ship was good.  My husband has resisted a cruise holiday until now - having done his first one - he wants to go again. 

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Was this review helpful? 8
5 out of 5

Greece adventure by f1cruiser

Verified Review
/ Sail Date: / Traveled As: Couple

This cruise we have waited a long time for and it was well worth the wait third time on Azura and each time we love her more the cabin was clean albeit a little tired in places 

crew are some of the best on P&O, food was excellent, freedom dining was again easy to do we had the same table every night we had a buzzer went for drinks and usually within twenty mins our table was ready reason for same table was location and Manal the waiter was fantastic

The Greek islands where above our expectations just stunning we loved every second special mention Capt Camby was the best capt we have ever met funny and very approachable and I'm told by my wife very nice eye candy

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1 Comment
4 out of 5

Good Cruise by Cruiser72548965

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Good itinerary, allocated flexible dining which suited us.

Weather not too bad though very little sun until Bilbao.

Nice ship, though lacks a little character perhaps because of its size.

All facilities good though seemed to be somewhat understaffed in open deck areas. All round though a very good cruise.

Somewhat disappointed with cabin allocations as we booked two cabins & were allocated C100 & C101, which we assumed to be adjacent, in fact one is port & the other on the starboard side of the ship - miles away! Not useful when looking after elderly relatives.

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3 out of 5

Butlins on a boat! by Cruiser14740133

Verified Review
/ Sail Date: / Traveled As: Couple

Quick efficient check in and the cabin was excellent. The food was also of a high standard but that is all I can say about this cruise. We have never cruised before and after this experience, we never will again. I do not want to be serenaded by yellow or blue coats singing "Sailing" as we leave port. It was all so Butlins. I was almost expecting staff to say Hi di Hi to us. Truly awful.The buffet was like a scrum down with greedy people piling up their plates with food they couldn't possibly eat.

we decided to have our breakfast served to us, which was far more civilised that walking round with a tray of food trying to find somewhere to sit.

water in the cabins should be free and not charged. For what we paid, it should be free and is very mean of P&O.

like many people, we asked for a refund immediately as we thought that we will decided who and when to tip and not be dictated to. We weren't even told that my credit card had been debited. Cheek!

 

the entertainment was sub standard and more akin to a holiday camp. The daytime activities were a joke and thoroughly boring.

 

Our first and our last ever cruise! Never again!

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Was this review helpful? 5
1 Comment
5 out of 5

Sailed on azura in march... by archie14

Sail Date: /

Sailed on azura in march on a mini cruise to Bruges and it was fantastic 10 of us in our party and loved every single thing on board 3 out of 10 had cruised befor and I can tell you that everyone in our party loved it from the sail away party , food , entertainment, cabin not a single complaint. Everyone gutted on the way home that it was over So 5 days later we had all payed our deposit for the next one on Britannia in may and we can't wait. Thanks P&O

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Was this review helpful? 6
2 Comments
1 out of 5

Recently been on A811 to... by postmanpat

Sail Date: /

Recently been on A811 to Canaries.Toilet was unservicable for a lot of the 13 days we were on board. Reported it 5 or more times. Was never repaired satisfactorily and consequently one was not confident going to the loo. Cabin was A643. (AVOID) Absolutely disgusting customer service regarding this problem. Therefore cannot believe the way some fellow passengers turn up their noses when you mention American cruise lines ! Ah, this is the life...................no flushing toilet!

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4 Comments
5 out of 5

Absolutely amazing mum and daughter weekend 😍 by LindaHu76440274

Sail Date: / Traveled As: Family (older children)

Amazing weekend everything on board was fabulous can't wait to book another cruise.

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Was this review helpful? 3
1 Comment
3.6 out of 5

P &O are keeping secrets by darthonian

Sail Date: / Traveled As: Couple

Service and the quality of the food were inconsistent, generally excellent but let down by some very poor dishes or service, if I order a hor breakfast I don’t expect it to sit and cool on the service station and steaks variable. Cruise was a Strictly Come Dancing but this was not advertised when I booked and as I am not a fan I found the entertainment poor

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4 Comments
4.5 out of 5

FAB U LOUS as they say on the strictly cruise. Loved every minute. Ports fantastic, weather to match. Role on the next one 🛳 by PKS19

Sail Date: / Traveled As: Large Group

Fantastic. The ports and weather were exceptional. Service brilliant. Can’t wait for next cruise.

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Was this review helpful? 6
1 Comment
4.5 out of 5

Average Western Europe by Blakey72

Sail Date: / Traveled As: Large Group

Although the weather can't be controlled this cruise wasn't at all smooth going down to Spain and Portugal. Charging £4 per person each way for shuttle buses in certain ports was a surprise and the onboard shopping experience was not good what with the prices being pre tax.

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2 Comments
2.2 out of 5

It was ok. by Feetup880

Sail Date: / Traveled As: Family (young children)

I had already booked another cruise with P&O before going on this one. I'll wait and see if it is an improvement before I book another one with them.

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Was this review helpful? 5
4 Comments
4.7 out of 5

Western Mediterranean by tiny1955

Sail Date: / Traveled As: Large Group

Overall good needs some upgrading but a good holiday

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Was this review helpful? 4
2 Comments
5 out of 5

Just had 2 weeks on... by MarleneHaywood

Sail Date: /

Just had 2 weeks on AZURA all staff brilliant nothing too much trouble for them couple of rough days at sea but captain and crew kept us all informed lovely ship plenty to do really enjoyed it X

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Was this review helpful? 7
3 Comments