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2 out of 5

Cruise Review by Cruiser90756951

Verified Review
/ Sail Date: / Traveled As: Couple

My favourite parts of the cruise were the food, formal nights and the entertainment. The part that can be improved is to stop the harassment of the guest by trying to sell the ships services like timeshare, it was like being in Spain with timeshare people stopping you everywhere you went. I would not recommend this cruise or P & O to anyone as they seem to have lost the plot and are concentrating on sales to boost profits and less on the passengers.

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8 Comments
3 out of 5

Enjoyable but no WOW factor by Cruiser67918435

Verified Review
/ Sail Date: / Traveled As: Couple

Poor weather meant that this holiday did not meet our expectations.  This was our first cruise so we have nothing to judge it by, but whilst the facilities on the Azura are excellent, as is the food, the entertainment was very hit and miss.  We appreciate that you cannot please all the people all the time but too often it seemed to be aimed at the lowest common denominator... too loud, too inane, so intrusive if you were trying to relax.  Perhaps we were the wrong people for this type of cruise.  We won't be back.

PLEASE ALSO NOTE: we went in November but your survey doesn't show this option.

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3 Comments
3 out of 5

Rooms by Cruiser1095459

Verified Review
/ Sail Date: / Traveled As: Couple

Rooms:very dissappointed after booking 2 rooms next to each other, agent told us they were. When we arrived we were in fact not together room p217 & p218 was around the other side of the boat. As the boat was full capacity we were unable to move!!!

we did not have correct luggage labels for 218 after asking numerous times, we had to change them ourselves!! Luckily there cases did not go missing. But we cannot fault P & O ,but as this was our first cruise not a very good start ! Due to the agent 118 cruise.com

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3 out of 5

Dissappointedh by Cruiser51219898

Verified Review
/ Sail Date: / Traveled As: Couple

For us there were too many passengers for the entertainment venues. Some passengers sat in the theatre reading their book in order to get a seat for the show. Also the ship was very very cold due to the air con, we both came home with colds. Would not cruise with P&O again.

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4 out of 5

Enjoyable by Cruiser94466626

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My favourite part of the cruise was the itinerary. The weather and conditions of the sea were great.

The food could be further improved. Fish was always overcooked.

Too many people on board sounded ill, with there constant coughing.

A great ship with good entertainment and facilities.

Too many reviews. This is the 4th.

  

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3 out of 5

Cutbacks by Cruiser22889897

Verified Review
/ Sail Date: / Traveled As: Couple

we we're disappointed this time on the Azura.. The cutbacks are very evident. Health and hygiene didn't appear priority. Towels on deck stopped but the worst disappointment was in the theatre with acts being duplicated. It has certainly put us off P&O Cruise Ships. Even in the cabin no towel animals. Little personal touches that you had on previous cruises were missing. Overall very disappointed with the Cruise Ship. Even the Entertainments Manager didn't seem to have the Zest we experienced on previous cruises with Azura. The best about the cruise was the amazing weather which was not down to the Cruiseline.

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Was this review helpful? 8
4 out of 5

Amsterdam by Louisebilling

Verified Review
/ Sail Date: / Traveled As: Couple

First time with P & O lovely ship not overly friendly staff but polite.

Food was excellent as was the entertainment.

Amsterdam was wonderful lovely cruise by canal.

Overall excellent value for money on a 5 day trip.

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4 out of 5

OUR FIRST CRUISE - IT WON'T BE OUR LAST by Cruiser63818491

Verified Review
/ Sail Date: / Traveled As: Couple

We loved our trip to the Monet Gardens.  Just a perfect day for us both - surprised me as my husband is not a gardener or an artist - but he found it relaxing and interesting. The lady tour guide was so informative and so good with us all.

We had problems with our hop on hop off bus and boat trip though yourselves,  but you have kindly offered us a refund of the cost.  Hopefully you will take steps to correct this.

If we did Amsterdam again we would opt for the P&O windmill tour.  Still we had fun and gave us a laughable time to talk about.  We thought the Ship was good.  My husband has resisted a cruise holiday until now - having done his first one - he wants to go again. 

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5 out of 5

Greece adventure by f1cruiser

Verified Review
/ Sail Date: / Traveled As: Couple

This cruise we have waited a long time for and it was well worth the wait third time on Azura and each time we love her more the cabin was clean albeit a little tired in places 

crew are some of the best on P&O, food was excellent, freedom dining was again easy to do we had the same table every night we had a buzzer went for drinks and usually within twenty mins our table was ready reason for same table was location and Manal the waiter was fantastic

The Greek islands where above our expectations just stunning we loved every second special mention Capt Camby was the best capt we have ever met funny and very approachable and I'm told by my wife very nice eye candy

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1 Comment
4 out of 5

Good Cruise by Cruiser72548965

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Good itinerary, allocated flexible dining which suited us.

Weather not too bad though very little sun until Bilbao.

Nice ship, though lacks a little character perhaps because of its size.

All facilities good though seemed to be somewhat understaffed in open deck areas. All round though a very good cruise.

Somewhat disappointed with cabin allocations as we booked two cabins & were allocated C100 & C101, which we assumed to be adjacent, in fact one is port & the other on the starboard side of the ship - miles away! Not useful when looking after elderly relatives.

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3 out of 5

Butlins on a boat! by Cruiser14740133

Verified Review
/ Sail Date: / Traveled As: Couple

Quick efficient check in and the cabin was excellent. The food was also of a high standard but that is all I can say about this cruise. We have never cruised before and after this experience, we never will again. I do not want to be serenaded by yellow or blue coats singing "Sailing" as we leave port. It was all so Butlins. I was almost expecting staff to say Hi di Hi to us. Truly awful.The buffet was like a scrum down with greedy people piling up their plates with food they couldn't possibly eat.

we decided to have our breakfast served to us, which was far more civilised that walking round with a tray of food trying to find somewhere to sit.

water in the cabins should be free and not charged. For what we paid, it should be free and is very mean of P&O.

like many people, we asked for a refund immediately as we thought that we will decided who and when to tip and not be dictated to. We weren't even told that my credit card had been debited. Cheek!

 

the entertainment was sub standard and more akin to a holiday camp. The daytime activities were a joke and thoroughly boring.

 

Our first and our last ever cruise! Never again!

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1 Comment
4.6 out of 5

Lovely by GillTim

Sail Date: / Traveled As: Couple

Cruise lovely ship and food lovely just not happy with the balance payment at the end !!!!

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2 Comments
4.9 out of 5

Amazing Caribbean Cruise by Paula60

Sail Date: / Traveled As: Couple

We had a wonderful time the staff were so lovely helpful And thoughtful Miss it so much

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2 Comments
4.5 out of 5

Fabulous cruise by kittyupson

Sail Date: / Traveled As: Couple

We had a fabulous holiday on board the Azura and experienced great trips on wonderful islands. Just slightly disappointed with the food it was good but not exceptional

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2 Comments
3.8 out of 5

carib cruise by itsnastradamus

Sail Date: / Traveled As: Large Group

There wasn't much to do on the cruise apart from repeated activities. Also the cruise was catered for and was typically 'English', even-though we were in the Caribbean. Too many sea days, and why oh why are there port days on Sunday? The WHOLE of the Caribbean is shut on a Sunday! its a waste of a port day.

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5 Comments
5 out of 5

Great Cruise by mermaid16

Sail Date: / Traveled As: Large Group

I would go on this ship again , great time, plenty of good food, service and a Costa !!

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3 Comments
4.5 out of 5

Fantastic Caribbean Cruise on Azura by LIZZISS

Sail Date: / Traveled As: Couple

We had a great holiday, loved the ship, the food was really good, and plenty of it. Entertainment was good, best was the Jersey Boys. Would have liked the open air cinema to have been working. We really enjoyed the Beach House restaurant, our favourite. The dining staff are very efficient, do a great job, but would have liked a bit more interactive eg, friendlier, they were very professional, but I like a bit of chat with crew.

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2 Comments
3 out of 5

40 years married by 1960ronnie

Sail Date: / Traveled As: Couple

Considering the ship was built in 2010 we found it a little bit tired and in need of refurbishment a lot of things were not working and entertainment was very low-key and the service was good but as my first experience was on the Ventura The sistership in 2008 was set up a lot better you could move about the ship experiencing different types of entertainment everything seems to be on the same time .now there is little room for for people on board to watch shows comfortably WiFi was a big problem and costly 🤑P and O are cost-cutting far too much this really spoils experience of cruising all in all an average 14 days

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6 Comments
5 out of 5

The outbound Tui premium flight... by Satonthebalcony

Sail Date: /

The outbound Tui premium flight was excellent, not far from the experience of some Business class flights. Transfer and boarding were all very efficiently completed. The aft suite we had was very well presented and Clive our Steward and Malcom the Butler were exceptionally good in attending to our needs and requests. Breakfasts in the Epicurean were always a great start to the day. When we were onboard we always had lunch on our balcony and enjoyed the good food in the privacy of our own surroundings. We dined three time in the Epicurean and twice in Sindhu and enjoyed all the meals. We also visited the Beachhouse and the Glasshouse to eat. We visited the buffet only to browse for afternoon tea, but the food always looks very appealing. We partook in 7 P and O arranged trips. Two were very good trips on St Kitts and St Maarten, the remainder were mediocre at best apart from one which was poor. On Tortola the forest walk was led by I driver. To say he had a rudimentary knowledge is probably flattering. Whilst returning to the ship the driver had the habit of knocking his vehicle out of gear and coasting down the hill with only the brakes to retard the vehicle, not a good idea when the gradient is 20% and the smell of overheating brake pads is pervading the air. We did mention this to P and O tour guide later but she seemed totally disinterested, although she appeared to note our details we heard no more about it, so apathy ruled. The ship was clean and we saw the captain out and about several times, and at one point he stopped to chat to us. The staff were attentive and cheerful with only very few exceptions and we all have bad days! We did not partake in the entertainments but enjoyed occasionally visiting particularly Breakers bar and the Planet bar. On the negative side the claiming of sunbeds appeared to be a major issue. It did not affect us directly as we used the sunbeds on our balcony but as we are early birds and always around the ship early in the morning the amount of beds claimed by bags, books and towels was excessive. At one point we observed a cluster of 23 sunbeds all claimed but with not a single person sitting there. Staff seemed to be strategically ignoring the problem.

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4 out of 5

Excellent trip with some reservations by Cruisekid1442

Sail Date: / Traveled As: Couple

I enjoyed the cruise with some reservation mainly bring sea screens non availability and repetitious cabaret acts . The Epicure Beach Hut and Glass house restaurants were first class .

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