Alaska - Inside Passage Cruise Reviews

Did not meet expectations. Did not see glaciers, the namesake of cruise, and, unlike previous cruises, was not compensated for change in itinerary. Was not given alternate opportunity to see glaciers as most excursions were booked by the time we were notified of the changes. Very disappointed to miss the major attraction of this cruise.

In summation going on a cruise titled Dawes Glacier Cruise and Not going there was VERY disappointing. Almost seems like they owe us an experience. For this I could not recommend this cruise to friends.

Great cruise. Small ship. Easy to disembark and embark on ports of call.

I will definitely vacation on Norwegian Cruise Line again

Really missed being able to take the White Pass Railroad excursion in Skagway, due to the engine not functioning at full capacity.

Cruise was great once we got on the ship. Wasn't happy with the itinerary change due to engine issues. Didn't get to cruise the glaciers or visit Skagway. Ports also seemed kind of rushed as a result. But overall we had a great time.

Great trip with beautiful scenery...whale watching and Glaciers!

Very Clean every where, Food was amazing everyday. Crew are nice and diligent. The last day's cakes were fantastic. I'd like to express my sincere thanks.

I think everything was just way too expensive. We ended up having to pay an additional $1000 for everything but that was totally unexpected. This the first time on Norwegian but it will definitely be our last

It was a very enjoyable cruise as we’ve the Alaskan inside passage 12 years ago

Everything was great except internet. I bring my work with me and the poor connectivity made it unable for me to work. The app also needs work the scrolling feature is bad. And the timeline is pretty but bad for trying to figure out events. A duplicate of the patter would be better.

The excursions were either canceled or they TOTALLY did not live up to their description! I would never do a cruise again. 3 years of planning and a complete let down!

The cruise to Alaska was our fourth cruise, overall. I’d also say it was our best cruise. We spent the extra money for a suite and did not regret the decision one bit. The staff was fabulous and the deals we received on Effy jewelry on the ship was phenomenal. Effy is sold in Saks 5th Ave. and Macy’s however when purchasing on ship you’re buying directly from the manufacturer so they were able to be a little more flexible with the pricing. If I were to do this cruise over again I would set sail earlier in the summer. Although the scenery in September was beautiful, it also rained quite a bit.

The Cruise experience was all that we had hoped for and more. Dream-like at times. Thankful to have had the experience. McBell kept our Suite in excellent condition and was such a pleasure to see every morning. His kindness added to our experience.

This was my first cruise since retiring from the Navy 20 years ago. It was an amazing experience. The port calls were great, the ship was beautiful, the food was plentiful and great and there was plenty to do. To me though, most impressive was the crew. I mentioned Harrold, Antonio and Noel, but every crew member I encountered seemed genuinely happy to be there and working for Princess. Everywhere I went, there was someone waiting to help me out and provide whatever I needed, with a smile and a great attitude. Nobody ever passed without saying hello and if I needed something, nobody ever seemed inconvenienced when I asked. Even in longer conversations with those we got to know, none ever had a bad thing to say about their work or their employer (because in all honesty, I asked). Their ship and their service is a reflection of their attitudes and in my mind, that's what made our cruise such an enjoyable experience. I cannot compare Princess with any other cruise line, but the people we travelled with were veterans of 25 cruises and this was their first with Princess. They said that by far, this was their best ever. I will cruise again and if Princess offers the itinerary we want, it will be with them. If not, any other cruise line will have a tough act to follow. Thanks for an experience we'll never forget.

Overall, this was a great cruise for our family. We really enjoyed the ship, and the fact that it wasn't crowded. The port times and locations were not ideal, but doable. This was our second Sept. cruise to Alaska, and it meant we could see the Johns Hopkins Glacier, in Glacier Bay, which we enjoyed a lot. Staff and crew are great. We like the food. We weren't super excited about the entertainment, except Choir of Man, which we loved.

Overall you have to fulfill the desire of curiosity in life. This was on bucket list and wanted it to be special. I'm retired from US Navy so 5 ships and 20 years been around but wanted to take wife first class to Alaska. Well my opinion is book a regular room and bar package and save money for another day. I do 30 days in Italy and airfare business and apt run about 9k. All in we spend around 15 for very nice upscale time. We also pick other countries in Europe to and some cheaper than that. Glacier Bay was beautiful and definitely a part that's embedded in my brain. Haven definitely not worth the money I spent. Maybe 3 to 4k for both and that's all in with extras IMO. Enjoy if you go!! See the world and life is short.

I was promised and paid for Have It All package to find out it does not cover the third person in each room. Then they would not refund money for the HIA package and would not refund the drinks that the third person in each room ordered (sodas - 3 of them). They send coupons to your room - but look at the fine print. You get $50 off but must spend it on a $300 service or more package. Everyday I got more charges and spent more time in CS trying to get them back. I feel like I spent more time in CS then I did enjoying the cruise.

The embarkation was a total nightmare, but the rest of the cruise was enjoyable, our waiter in dining room made the trip for us, his service and positive attitude were outstanding

I'll absolutely go back to Alaska, and I'll cruise again. Just not on Princess.