Not at all what I expected

Norwegian Encore Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2.4 out of 5
Verified Review
Norwegian Encore

7 Night Alaska Glacier Bay (Seattle Roundtrip)

Sail date: September 11, 2022

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 9878

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The excursions were either canceled or they TOTALLY did not live up to their description! I would never do a cruise again. 3 years of planning and a complete let down!

Embarkation

1 out of 5
Terrible! We had to take a Covid test and had previously been told we don't have to.

Ship experiences

Food and Dining

2 out of 5
Specialty restaurants had very limited menus and some; the Mexican place, should NOT be a specialty. I couldn't even get a cookie on the ship. Buffets were par.

Onboard Activities

2 out of 5
We did the race cars when they discounted they price, but it's amazing they even take up that much space for something like that! Get more hot tubs - they are overcrowded!

Entertainment

5 out of 5
The shower were terrific! Entertainment was too.

Children's Programs

no kids came with us

Service and Staff

2 out of 5
All the women from the Philippines were unbelievably annoying. Besides making many mistakes, they sang their greetings. Whether it's good morning or have a nice day. You could tell they were obligated to greet everyone and it was not genuine or necessary. Just annoying. Tell them a simple hi would do and only with eye contact. So fake!!!

Ship Quality

2 out of 5
Design did nothing for me at all, found a lot of it quite tacky, and lots of wasted space. The out of pocket dessert places were a complete waste. Offer up a free cookie and tea (especially if it's rainy) at teatime or something to better use the space. They were regularly empty. But the ship was very clean!

Cabin / Stateroom

3 out of 5
Bed was great, storage was OK. The cleanliness was fine. Get some hooks! If you want us to hang towels or have a place to dry clothing, hooks are an easy fix!!!

Ship tip

Go when the ship has half capacity. The crowds for a good seat or an exit for an excursion are a nightmare!

Ports of call

Seattle, Washington

4 out of 5

Juneau, Alaska

1 out of 5

Sitka, Alaska

1 out of 5

Cruise Glacier Bay

4 out of 5

KETCHIKAN (WARD COVE), ALASKA

1 out of 5

Victoria, British Columbia

2 out of 5

Disembarkation

2 out of 5
As expected. Thankfully the ship was not at capicity.
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