Norwegian Encore Cruise Reviews - Reviews

Overall, the Alaskan cruise was beautiful, I will definitely recommend to anyone.

Fantastic scenery. Loved the experience. Wish I could have spent more time at the towns. The ship had some negatives, but Alaska is the star of the show.

Excellent choice for your bucket list. See nature at their finest, but don't wait too long climate change is doing his work. Glaciers are reseeding to fast.

Everything was Fantastic, once in a lifetime cruise

The only negative would be NCL not having great Port location and having to be bussed into town at 3 of the ports.

Awful ship. Not accommodating to older people and people with handicaps or disabilities. Didn't even have closed captioning available on the TV. Smoking area was a disgrace. There was no ventilation at all and they would not allow us to keep the door open. This was my first cruise ever and will also be my last.

We will never do an NCL cruise again. The food is terrible and doesn't match the areas you are visiting. Forget having any kind of food from Alaska. The service is lacking, your drinks will rarely get refilled, and you may not even get them at all. The ports are all the same and definitely NOT the real Alaska you would see. Just do NOT bother with NCL please go to another cruise line.

Don’t go to Alaska on NCL. In 2 of 3 Alaskan ports, NCL docks far away. I Juneau, don’t get off ship if you don’t have excursion or just want to do tram for at least 2.5 hours. You’ll have to wait 90 min in line for a shuttle or walk a mile into town. I don’t mind walking… but in this case, you’ll be walking and breathing bus and truck fumes. In Ketchikan, the ship docks 20 min away. Be prepared for long waits for shuttle without booking an excursion. Arrival at 7 am but you must be back on the 11:30 or 11:45 shuttle. What? 2 or 2.5 hours in town? If you already booked this cruise, do yourself a favor and book an NCL or local excursion that leaves from Ward Cover, otherwise, it’s a wasted port day. I wish I had realized where NCL docks before booking. NCL already nickle and dimes its customers. Where it docks is yet another example. The company must dock in out of the way places for financial reasons. Never again, NCL

It’s a nice enough ship. But do not take it to Alaska. Ports too inconvenient. Not enough time in port. I regret selecting this option.

An Alaskan cruise is great no matter what cruise line you choose and well worth visiting this spectacular national treasure!

This was our 30th cruise on multiple lines, I have no loyalty to any one cruise line. We've been on 3 NCL cruises prior to the Encore, the last one on NCL being 2018. Was not an NCL fan so we stayed away. My daughter and son in law were going on this Alaskan cruise with a few of their friends and a couple of their family members and invited us. We thought it would be fun to be with a few people rather than cruise Alaska alone and they were sailing on the Encore so we booked it. I can tell you that we were so impressed with service, food, cleanliness, entertainment that we bought the Cruise Next Certificates and it just so happened that we were invited to a wedding on the NCL Encore early next year and are now already booked. If you have been on NCL before and are not a fan, give it another try, I feel you will be completely surprised like I was. If you've never been on NCL, go for it! If you want a great agent, Call Kiki Sawyer @ (800) 278-4737 x33623 I hope you leave Kiki's name here.

I don't think I would recommend Norwegian as a 1st option for cruising. Just a few things that did not appeal to me but may be right for someone else. We are a couple that choose this sailing because of a group of friends were going to be onboard but I don't think Norwegian is the best Cruise Line for Me. We did not book under the group. Also, on another note, the cruise price dropped and when I requested some money be refunded, an upgrade or onboard credit. We were offered a one-time future Cruise Credit when we returned home. This was an insult especially since the difference would almost pay for one person's sailing for an inside cabin.

I enjoyed the cruise. We chose the perfect time because every location we visited, the weather was beautiful, no rain. Even the townspeople would comment how luck we were with the weather on that particular day. The time of year was also perfect because so few tourist. Excursions a bit pricey.

Take a helicopter tour onto a glacier if you can. Highly recommend Coastal tours. Avoid the spa specially on the first day. The therapist try to upsell you feels more like a timeshare presentation versus a spa. Try and book as many excursions as you can. Upgrade your room we had an inside room felt like my bedroom closet. Bring a bathing suit go in the hot tub during glacier Bay the best view on the ship. Unfortunately, I will not be booking with NCL in the future. If I travel to Alaska again I would definitely try Princess.

Beautiful & clean ship. Overall good service. Time in port of calls wasted on shuttling.

All in all, the NCL Encore was a nice option for a first visit to Alaska. The ship is in great shape. The staff is friendly and attentative. The entertainment meets or exceeds what I have seen on other cruise ships. The food could use some improvement, but it wasn't horrible. The Prem Plus drink package had some nice options. Balcony cabin is essential for enjoying Glacier Bay. Not enough time in Ketchikan and Victoria to be able to enjoy the area. More shuttles are needed in Ketchikan and Victoria and much more time in port. My chief complaints are with unruly and rude passengers and NCL not policing issues like camping out to reserve chairs. Would I cruise on the Encore again, no. Would I cruise with NCL again, maybe. All in all, mega-ships simply aren't for me. TOO MANY PEOPLE.

After several NCL cruises over the years some of the officers and crewmembers have become friends. On the first day, it was like homecoming to see their friendly faces. They smiled when they saw me, and when they said, "welcome home" I appreciated their greeting.

Trip of a lifetime! Beautiful scenery, great shopping, and Northern Lights (rare at this time of year)

This was my first cruise and from this experience it will not be my last

Overall this cruise was great. Having never cruised before we didn't know what to expect. We both have physical ailments that limited us from fully enjoying everything the cruise had to offer, but we thoroughly enjoyed ourselves with what we were able to participate in.