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238 Norwegian Encore Reviews

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5.0

Couldn't believe how beautiful it was. by vickywagner

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

This was an awesome experience and have put down deposits for 2 more. Alaska was beautiful and I could not have asked for such a family and accommodating crew. I would encourage everyone if they can to take a cruise on the Norwegian. Loved it

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Was this review helpful? 10
10 Comments
5.0

Unforgettable Alaskan Cruis by gveluz

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Excellent customer service and ship is very clean.

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Was this review helpful? 5
9 Comments
3.7

Got COVID on the cruise by flbigguy2

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Got what felt like a cold toward end of cruise. Both wife and I tested positive upon returning home for covid.

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2.9

Beautiful Ship but bad food! by msnfromlongbch

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

It was a really nice and exceptional clean Ship. Great entertainment, but most of all is great people who worked in the ship. Our main issue was the food in general. They need to invest more on quality and variety of Chefs who really have experiences creating many varieties BUT tasty food. If this is cruise in America, the Chefs should focus on how American like their food taste.

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Was this review helpful? 2
7 Comments
4.2

Great Experience Except the Mini-bar Overcharge by nomole

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Already looking forward to many more NCL cruises. Will be prepared for mini-bar issues well in advance of last day. Thought I gained 10 pounds but only about 3, which I should have off soon!

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Was this review helpful? 7
5 Comments
4.8

Cruising again! by drpritchard2003

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

We have missed cruising and this is our first cruise since the pandemic.It was all we hoped for and more. The staff was outstanding and made our stay a memorable one. I did miss going to Victoria and Skagway. The other port were great.

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5.0

Wow ! What a cruise !! by punk54

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Amazing ship and ports ! We met so many awesome people from all over the country. The staff and crew were obviously happy we were back to sailing and so are we !

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Was this review helpful? 9
8 Comments
4.5

Wonderful, wonderful memories! by daveinmontana

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Very impressed with the ship cleanliness, and the entire staff. The food by and large was great whether it was in the upscale restaurants or the regular ones. Even the buffet had great food.

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Was this review helpful? 4
6 Comments
5.0

Great ship in layout and activities. One issue I had is all the hidden fees and activation fees. They sell these great packages with all these free features but what they don’t tell you is the hidden activation fee to use the app, to gamble at the casino by mshanel2020

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

Overall the ship and staff were amazing. The port of calls were great. Most excursions were cancelled. Not sure why. They weather was great.

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Was this review helpful? 6
8 Comments
5.0

This was a wonderful cruise, just got off her 10/09/2021 by Bear1

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

This was a wonderful cruise, we had been to all the places before, we just wanted to get back on a cruise ship without a mask,

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Was this review helpful? 10
11 Comments
4.2

Some fine tuning needed by cruizinjoe

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

The process of using the Internet on mobile devices is frustrating for all travelers (just ask the guy at the help desk who was overwhelmed with answering questions). Something needs to be done to make this much easier to use. Ugh.

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Was this review helpful? 4
8 Comments
4.0

Disappointed at ncl but crew was great n ship was nice as expected by steshchi

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

2nd time going to alaska with ncl but a little disappointed at ncl for their starvation for $. Next time I'll try another company

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Was this review helpful? 1
7 Comments

Beautiful and Breathtaking by BubbaDat

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Icy straight point /Hoona is still a wasted time because of the small area of shops and space. We were not even a full ship and people were on top of each other everywhere. Small walking trail around the docks was not allowed to go to town (small as it is) because of Covid. Hallways are tight in the cabin areas and very hard to get around with scooters and or people on them. In the public areas they are fine but they will have problems with a full ship. Be prepared to walk a lot on the ship to get from one side to the other.

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Was this review helpful? 3
7 Comments
4.9

NCL Alaska is Fantastic by Slmillertime

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore

This cruise was fantastic. Great ship. Great Food. Great entertainment. One of the best cruises I have experienced. The best feature of this cruise is that all on board were vaccinated and it felt like cruising before this horrible virus COVID existed. First time I have felt normal in a long time. Thank you NCL. I will be a faithful customer forever!!!!!!

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Was this review helpful? 9
11 Comments
5.0

Alaska Cruise was awesome! by HappySkippers

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

The Norwegian Encore crew and ship were first rate.

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Was this review helpful? 9
8 Comments
5.0

Awesome Alaska Adventure by kathywarwick0

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

This trip was a celebration of 40 years of marriage and we had been looking forward to going to Alaska for several years. The cruise experience was everything we had hoped for and more than we could have imagined. A beautiful ship, fantastic crew, delicious food and we felt very safe with all the preparations and procedures related to COVID. Cruising in Glacier Bay National Park with the park ranger commentary was like being in a National Geographic feature film. All the excursion partners were excellent and we loved the fishing with our catch cooked for our lunch on an island in Ketchikan. We have traveled most of the US and this was truly our top experience in a breathtaking natural setting.

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Was this review helpful? 16
14 Comments
3.8

Irresponsible and Uncaring by kyoung1983

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Norwegian started and ended my cruise terribly. Firstly, one of my excursions was cancelled a MONTH before the cruise but they didn't bother to inform me and all the other excursions were sold out once I was on the ship. That sucked. Going to Alaska and not being able to go whale watching was a HUGE disappointment. Then they completely failed at the end. I used the Port Valet service to get my bag to the airport. They had 7 HOURS to get my bag to the airport and they failed. It did not make it in time for my flight. Contacting customer service is a joke - they don't have a phone number, you have to email them. I have been passed around to 3 different companies Norwegian has tried to blame for the mistake. They refuse to take responsibility themselves and reimburse me for my airport transfer. If you are offering the service you are advocating for them, you are saying it's ok and we can trust them and you should take responsibility when they mess up. Norwegian doesn't care about customer service at all. They are untrustworthy, irresponsible, and I will never cruise with them again.

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Was this review helpful? 3
8 Comments
4.6

Gorgeous ship by RSC3

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Loved this ship! Alaska is beautiful…..suggest going before September as it was quite rainy but still so worth it!

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Was this review helpful? 5
7 Comments
5.0

Alaska 2021 by Darusia

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

It was an amazing cruise. Everyone was happy to be there, from staff to guests.

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Was this review helpful? 7
6 Comments
4.8

Lifetime experience in Alaska and on Norwegian by bcron

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

This experience really exceeded our expectations. It has changed our future travel plans.

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Was this review helpful? 7
8 Comments

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