Never had been on Norwegian Cruise line that is why we opted to have a family trip on this line, now I know and I will not be going on NCL again, my son and his wife were also disappointed, should have taken Princess Cruise line!
Embarkation
5 out of 5
was an easy process went in before our check in time, when we arrived we were directed right in
Ship experiences
Food and Dining
1 out of 5
Main dining room was terrible - long wait to receive food after appetizer the long wait to receive entree and dessert and the food was bland an like it had been sitting on the counter for a while. I have had much better food on Carnival and Royal Caribbean. I was so excited because of previous reviews regarding the food, but when the buffet (Indian food was incredible! and the Ramen Station) is better than the Main dining room something is wrong. Was disappointed they didn't have a dedicated Pizza place like the other cruise lines the pizza in the buffet was forgettable. Royal Caribbean has a great pizza shop (Sorrento's and they make it in front of you! Carnival is also better). The drinks were okay hit an miss on some, but I think that is to be expected, what really surprised me is when the put a sugar rim on my margarita.
Onboard Activities
2 out of 5
We saw some of the game show which were okay, but the seating in the atrium...most time not enough room, not enough activities would have liked some trivia in the bars
Entertainment
5 out of 5
The Beatles were excellent, the musicians were also good and especially when they all came together and performed by the outside pool area! even though it was freaking cold! The Choir of Man was a very good performance
Children's Programs
5 out of 5
my grandson, he is 5 loved the Splash Academy he couldn't wait to go every day. He just loved being around Anna Banana, she was awesome!
Service and Staff
3 out of 5
Our room steward was helpful in getting my son an extension cord for his cpap and bringing us distilled water, didn't see him so much. The waiters were okay, but not as personable as when you have a dedicated dining time at the same table as other ships. Still don't know why it took so long between courses to get our food, this was a first for us and we have been on many cruises.
Ship Quality
5 out of 5
the best place was the observation area where there are windows galore and comfy couches. All the common areas that we saw were clean and well maintained.
Cabin / Stateroom
4 out of 5
I was pleased that our bed was more like a king size than a queen. The cabin was comfortable average room, nice bathroom/shower and counter room.
Ship tip
I just did give someone advice on this we chose this because of glacier bay, last time we went on Princess Cruise line which also goes to the same area, I told them to go on Princess.
Wonderful itinerary. Normally, the good on Ncl is excellent with more included options than some other cruiselines, like Royal. Sorry you were not pleased.
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