Fabulous Alaska, Disappointing Princess

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 20

Overall rating:

1.3 out of 5
Verified Review
Crown Princess

7 Night Alaska Inside Passage (Seattle Roundtrip)

Sail date: September 10, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: B750

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I'll absolutely go back to Alaska, and I'll cruise again. Just not on Princess.

Embarkation

1 out of 5
Seemed very disorganized. Didn't see the purpose of electronic uploads when I needed paper everything.

Ship experiences

Food and Dining

1 out of 5
Overall, satisfactory, but nothing to get excited about. The specialty restaurants were overrated and overpriced, and the desserts and parties were not as good as Costco. Overall, the Medallion app and experience are garbage. Not a bad idea, just horrible execution. Really detracted from the experience.

Onboard Activities

1 out of 5
Found the customer service in the spa/fitness center to be indifferent, but the actual providers were excellent. The activities staff were fun and engaging, but there are only so many trivia sessions and game shows one can take.

Entertainment

5 out of 5
The entertainment was probably great for 70+, but pretty cheesy for anyone under 65. Overall, the quality of the performers left something to be desired.

Service and Staff

1 out of 5
Our room attendant was great. But the the room service staff left a lot to be desired... I'm not into BO fire breakfast! Main dining and specialty servicee staff were good to excellent. Cocktail servers poor to good. Bartenders well below average.

Ship Quality

1 out of 5
The ship was like an old Las Vegas hotel. Glitzy, but don't look too close. The staterooms were old, tired, and worn. Despite what prices claims, the ship didn't run right. It was slow, noisy, and vibrated a lot. We had port calls canceled or shortened because the vessel couldn't keep the schedule. Of a 7 day cruise, we spent 2 full days, and 2 three quarter days on the water.

Cabin / Stateroom

1 out of 5
The balcony was fabulous! But the cabin was noisy and rattled. Ship staff also failed to enforce the no smoking rule, so we missed out on a fair amount of balcony time because of smoking neighbors.

Ship tip

Try another cruise line, and definitely skip this ship.

Ports of call

Seattle, Washington

1 out of 5
The Smith Cove terminal is out of the way and seems more suited to industrial marine traffic.

Juneau, Alaska

1 out of 5
Other than a shortened port call, a great stop. We wound up $200 in the hole because we didn't have time to use the tram coupon.

Skagway, Alaska

1 out of 5
Outstanding! We actually had enough time to do everything we wanted to. The guides and history were fabulous! Musher's Camp Das a big hit.

CRUISE ENDICOTT ARM & DAWES GLACIER

1 out of 5
Glacier Bay is beyond indescribable! There is nothing a poor cruise experience could do to make this anything but amazing. Major Kudos to the Park Service!

Ketchikan, Alaska

1 out of 5
We didn't get to go here. We got three hours at Icy Straight Point instead. Very unimpressed with that port of call.

Victoria, British Columbia

1 out of 5
Victoria was stunning! But the time there was too short and at night. No point in stopping. I don't blame BC, I blame the cruise line.

Disembarkation

1 out of 5
Confusing mass chaos. They used a lot of words to say very little. At the end of it all, we had to figure out out ourselves.
Was this review helpful? 20

7 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

debrn1972    2 years ago

I was on the same ship in May and loved it!.. Ship has had propulsion issues all year and is scheduled for dry dock in October.. But all in all it was a very enjoyable cruise.. Entertainment was tip top, food in the dining room and specialty restaurants were very good.. I have another Princess cruise booked in January and am looking forward to it...

windy2day    2 years ago

I think it’s safe to say that we can take your review with “a grain of salt.”

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

kdlady    2 years ago

How did ports that were "stunning" and "outstanding" only get 1 star??

Gwbigdog    2 years ago

Oops sorry

javawoody    2 years ago

The only thing you gave 5 stars you still complained about