Nice Ports; Fair Price; Horrible Entertainment, Dining and Casino Staff

Zuiderdam Cruise Review to Europe - Mediterranean


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 4
Helpful Votes: 16

Overall Rating:

3.0 out of 5
Verified Review
11 Night Adriatic Dream (Rome To Venice)
Sail Date: July 11, 2015
Ship: Zuiderdam
Cabin Type: Balcony
Cabin Number: 7127
Traveled As: Family (young children)
Reviewed: 2 years ago

The ports of call were great! Cost of the cruise was fair, however, the entertainment was lacking -- seems like the "actors" were more interested in their performance then singing the actual songs; Casino staff very un-attentative. Host on the third deck dining room (a heavy-set gentlemen) was quite rude night-after-night. Stateroom and front desk staff were just wonderful and every request (small or large) was met with a friendly sincere smile. Art auctions were a joke. Bingo from Kevin was more about humiliation then allowing guests the "pleasure" of winning. Who in their right mind encourages guests to "boo" other guests? Kevin does! 

Food and Dining

3 out of 5
Had the host been more friendly it would have been enjoyable. The "dine as you wish" doesn't work. There was never a table when we wanted it.

Onboard Activities

3 out of 5
A little dis-appointing but not horrible. Just average.

Entertainment

1 out of 5
Kevin was horribly rude -- see above.

Children's Programs

5 out of 5

Service and Staff

5 out of 5
Mulkan and Suroso were just wonderful and every attempt to please us was done! Great employees.

Ship Quality

3 out of 5
We were on this ship last year and it is in need of a renovation. Deck floors on the balcony's need replacing; carpets should be replaced and overall decor of the ship is truly 1980's...

Cabin / Stateroom

Balcony floors should be replaced. Space a bit tighter than the suite we had last year and suspect a suite will be all we will chose from now on.

Ship Tip

If you are departing around 4pm get to the cruise terminal early -- we arrived just after 12 noon and were allowed on and suspect other guests were there earlier. Ask the front desk for a later departure and most likely it will be granted.

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