Zuiderdam

This was the Best cruise we've ever taken! We've sailed four other lines, but will stick to Holland America in the future. Really, we can't say enough. The staff was So very kind and helpful.

5 days with insufficient A/C in cabin. Tub drained slow. Broken, fogged, or dirty windows throughout ship. Closed 1/2 of the buffet due to excessive condensation. Ran out of orange juice and bacon 1 sea day morning. Completely close down buffet 3 times throughout the day. Stopped show due to mechanical stage issues. Ran out of ice at self serve areas daily. Ran out of plates and glasses in buffet. Removed top rail around part of back deck; strung flimsy line. Safety issue! No poolside entertainment.

Great introduction to Quebec, Nova Scotia & Bar Harbor, Boston & Cape Canaveral. Will go back to explore more one day.

Fall colors were beautiful at the ports. Had a lot of rough weather out at sea, bad enough to close the Charlottetown port so that we couldn't stop there. Other than that, which is out of everyone's control, we had a good cruise.

The New York embarkation was a royal mess. It took over2.5 hours to be picked up and transported to ship. Should there ever be a next time, I will take my own transportation. The assigned room was not on the ship level as promised in writing. When I called the booking company the agent was tort and insulting this alone is enough for me not to use the service again. On the other note janelle is an asset to them she originally book the cruise and did a good job. It was another member that was crude and insulting.