Zuiderdam Reviews

This was our 11th cruise and the first on HAL. We were impressed with the cruise line and we loved the itinerary. The ship isn’t new but it’s elegant and classic. I love that it has a promenade deck. Our cabin was quiet and comfortable with a surprising amount of storage space.

Two issues occurred on the ship. One I had a massage at the spa which was great but the attendant tried to sell me on two more massages and even charged my room. I had to meet with the manager to straighten out. We like to spend time in the casinos on the sea days but while on a slot machine that I was winning on the casino manager pulled my card from the machine, told me the machine had a problem and then offered to by me a drink. Very strange!

We really enjoyed this cruise on Holland America. I'd say they take everything to the next level.

our 1st journey with holland america line- compared to the other cruises a nice experience-the staff was very friendly and helpfull -the stays in port a bit short- but perhaps that was due to a medical ER- evacuation that cut out some sometime-overall a great time- hallways could be more distinct on each floor-theme or picture wise- for easier orientation, the food was great and served fresh,nice and presented very tempting, there was plenty of things to do and easy find a quiet corner. all of the crew and staff do go of there way make it a great cruise-will choose this cruise line again!

The cruise was very pleasant, had a great time. i would have rather the stay at Cartagena be longer!

We were promised a $250 credit by BJ’s Agent but never received the credit. That made our experience very unfavorable.

This is a great cruise to enjoy the best of the Caribbean and a taste of the Panama Canal. Make sure you get a cruise that stops in Cartagena, as it is really a hidden gem!

HOLLAND AMERICA SEEM TO NICKEL AND DIME YOU ON TOO MANY ITEMS.

The Panam. Anal is a bucket list tri, and my husband and I both enjoyed it and are glad we did this.

While the traditional Panama Canal cruise enters and exits in the same day, doing a partial transit as this ship did is a much better way to actually see Panama. When you do the full transit, you spend the entire day just getting through the canal and do not get to see Panama. This itinerary allowed us to see some of Panama and the canal up close.

Yes an older group of people, seniors if you will. But this can be a very nice change to the insanity that does occur on some other cruises we have done. Net of it, this was a great cruise and great experience. Thank You Holland, keep up the outstanding work.

This is second trip to Panama and our third cruise in holland American love the cruise and love the ship

Aside from minor glitches and rather poor weather, this was a very wonderful experience

Wonderful way to spend Christmas! I enjoyed having the Officers' families on board and the children visiting with Santa Claus. Made me feel that Christmas had finally arrived. Also, in love with the Island Magic Steel Band.

Crew service was excellent! Best laundry service I have seen on any of my cruises. Quick turn around, laundry well done, and lower cost. Ship was showing signs of age.

I love the somewhat smaller ships. Easier to navigate, no waiting in line for elevators, staff got to know us and call us by name. Met some people from the midwest and Canada the first couple of day on board and spend late afternoon, dinner and most evenings with them. The ship doesn't have all the activities that the larger ships have, but at 76 I don't need or want a wave pool, zip line, rock climbing wall etc. I want to be able to get around the ship easily, enjoy good food and the company of others with similar interests.

We have never been more disappointed in a cruise experience. We have cruised less expensive lines with less venerable reputations than Holland America and have always been delighted and pleasantly surprised by the value of the experiences we have had with food, entertainment, and service. In contrast, our experience on the Zuiderdam was a rip-off. Different passengers we spoke to with experience on Holland America ships told us this cruise was unrecognizable as an HAL experience. One even refered to her experience as feeling like she was in the Twilight Zone. There are plenty of cruise lines out there. No need to take a chance on Holland America and risk a similar experience to ours.

Great value for the money. The crew was very friendly and the on board entertainment was good. The food was also very good. Lots of variety and venues. Would definitely cruise with Holland America again.

A chance to see parts of the world not normally available on a single cruise. The food was excellent and the staff was eager to provide their service to you. A great way to meet new friends.

It was very nice cruise. Food and entertainment exceed our expectations. A lot of activities during days at see. And of cause the promenade on the deck 5 is very helpful for people like us. It is in the middle of the ship, not on the upper deck like in other cruise lines. Excursions from the Holland America are overpriced.