Zuiderdam - Reviews

As usual we always enjoy the excursions off the ship. This time the ship experience left a lot to be desired.

Loved Newfoundland, Greenland, Iceland and Ireland. Did a lot of exploring on our own and enjoyed it much more. I hate long, uncomfortable bus rides and tried to stay away from them.

A restful, restorative cruise with a front row seat to the wonders and power of Nature.

Disappointed on my fifth cruise with Holland America. Staff in shop were rude and unhelpful. Staff didn't seem able to communicate information during Germany delay.

The ship was very nice and a good size. I really liked that they had happy hour twice a day and offered "buy one get one drinks for $2.00" for those of us who are moderate drinkers but who could not possibly drink enough to make the drink package worthwhile and still function.

I would not cruise on this ship again. Very old. No entertainment and everything closed early. Not very friendly staff. The ports were great. Our room steward was great. The food in the buffet was just not very good. Out of all the ships we’ve been on this has been the worst. First time on HollandAmericaLine.

This is a great ship with a great crew looking to serve you in every way they can. Great shore excursions are available, but much less expensive if you book them outside Holland America Line. This is a cruise that offers entertainment and shipboard activity but is not focused on the cruising. It is focused on the ports of call. So if you're looking for a "party boat" or a family/young kid's cruise, this trip (Baltic Cruise) on the Zuiderdam is likely not for you.

The one drawback was where the countries had us port. All of the european ports were at industrial shipping ports, not close to the towns. This apparently was decided by the countries and not the cruise line, but there was not anything pretty to look at and it took longer to get into towns. Again not the fault of the cruiseline.

Excellent cruise. Don’t miss the Lincoln Center classical music, they are great. Food was great at the main dining room.

Severe cutbacks in staff, activities, and food quality. This was our 64th cruise; will not sail on it again. Have said this on our last 4 HAL cruises...they are cutting to the bone to enhance their bottom line.

Had major problem with one Shore Excursions staff member. Safety and accessibility need improvement.

Very enjoyable but as my comments indicate, there are small things that need improvement.

If you are looking for something very very quiet. This is a good one for you. No frills. Nothing like Carnival or Royal Caribbean. Not even a free rum punch on the first day. Happy hour consisted of buy one at regular price, get $2 off the next.

I enjoyed my cruise. It was relaxing and fun. I liked the fact that we had ports of call and the time spent at each was just enough.

The cruise was wonderful. We were blessed with perfect weather. I would encourage all guests to double-check their stateroom charges before disembarkation. Many of us had incorrect charges, such as mini-bar items that we did not use. Holland America did take care of the errors before disembarkation, but there was quite a line.

The weather was excellent. The excursions were all done well. We were not rushed on any of them that we did. The service was excellent across the board.

Overall a great experience. Great room attendant. The 2nd floor dining room staff was exceptional

Service aboard the Zuiderdam was very disappointing. Ship itself was nice.

I have taken over 14 cruises over my life and this cruise and ship was the greatest disappointment to me and my wife. Some of the cruise lines we have been on are: Regent Seven Seas, Radisson before it was bought by Regent, Carnival, NCL, Chandris Lines, Cunard, Disney Cruise Lines, and Holland America. I am nearing retirement and my wife and I will be planing 30 and 40 plus day cruises and even a 1/2 year cruises and Do not know if I will put Holland America in the hat. But I must say that the size and layout of our room 8082 0n the Zuidurdam was excellent for a long term cruise. The Overall Rating you assigned me below is wrong, I wuld rate this cruise as a 2! Not 3.6.

Great itinerary. Neptune suite is pricey but is well appointed with terrific service from stewards, laundry included and access to Neptune Lounge with concierge services. Service in main dining room was friendly and attentive to individual needs. Food quality was excellent. Highly recommend the Pinnacle Grill steak and seafood specialty restaurant. Outstanding food and service. Captain on this ship was very accessible to guests. Entertainment was good especially B B Kings Blues Club and Billboard on Board. Shows were good overall especially the ship's singers and dancers, the individual acts only fair.