Please make sure the staff is given as high a rating as possible. If we were allowed to give higher than a ten, the staff definitely deserved at least an 11. I simply can't think of anything that could have made our first cruise experience any more perfect. Thank you Holland America Lines! Good job of hiring such great staff!
Embarkation
5 out of 5
Very well organized! They made it easy for a handicapped traveler to get onto the cruise.
Ship experiences
Food and Dining
5 out of 5
I don't think I could figure out a way to make things any easier for cruise traveling. The flexibility of dining room and buffet open hours were great!
Onboard Activities
4 out of 5
Swimming, fitness center
Entertainment
4 out of 5
Some of the entertainers were phenomenal, but one group made every song and routine look just about exactly the same throughout the evening session.
Children's Programs
No kids traveling with me
Service and Staff
5 out of 5
All of the staff were so very helpful! I even had a very unique situation to resolve, but that didn't stop the room steward from making sure it was handled promptly. When my granddaughters wanted more vegetables -- specifically broccoli and carrots, the waiter made sure they got an ample portion at each meal. The waiter always had my hot tea ready for me without asking when I came to eat.
Ship Quality
5 out of 5
Easy to get around. Common areas were very clean. I was surprised how often the staff was working to tidy up an area at any time of day or night, without interfering with my stay.
Cabin / Stateroom
5 out of 5
The cabin met all our needs. But I certainly wouldn't entitle it a "large" stateroom. It was quite small but not cramped.
Ship tip
Do it asap! All of the staff were so friendly, pleasant and helpful. Everything about our cruise was better than anticipated.
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