Nieuw Amsterdam

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It was a time to be pampered and treated well by an excellent staff on board. Be ready to be greeted with a smile by everyone you meet. Loved the attention and cannot wait to go back with Holland America again.

Ship was nice but the staff seems to have management that does not care. Service was lacking throughout the ship.

Service was the best staff went out of their way to please. Did not care for Jamaica , old & dirty. Wall base in shower rusted needs repair. Movie selection in room excellent. Overall it was a very relaxing cruise, we enjoyed.

I have cruised on Holland 4 times now and it is by far my favorite cruiseline. The boats are a nice size with not too many people and you can really enjoy your time on the ship. This was my second time cruising on the Neiuw Amsterdam and enjoyed being back on the ship. The boat is more modern and the balcony rooms are great. Holland has great entertainment because they have a BB King Blues Club on every ship and the live band plays blues, R & B, and rock music. They kept us entertained the entire cruise. There is also good tv entertainment with a host of free movies and tv shows to keep you entertained in your state room. Room service is free for every restaurant but one and that is a nice perk. The locations we cruised too were nice. I had never been to Montego Bay and it was just average to me. Grand Cayman is my favorite. Cozumel would be second. I am not a big drinker and did not want to spend a fortune for the beverage package. Instead was able to purchase a beverage card for either $50 or $100 and this worked very well. You can use it for alcohol and non alcoholic beverages. It does have to be used completely by the end of the cruise or you lose your money. Holland's captain hosts a lunch for those of us in the Mariner's club, which is their rewards program. We had free champagne and also received a nice souvenir coaster. This is a nice touch to show their appreciation. Holland is a part of the Carnival family, but it is more upscale with a smaller chill vibe which is great for those looking for that type of experience. I have been on Carnival, Norwegian, and Holland. Holland is the best for me! All in all we had a good time and will be cruising with Holland in 2019.