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5 out of 5

Excellent Cruise for people who have never been to Alaska by llachance897

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/ Sail Date: / Traveled As: Couple

Great Cruise for people who have never been to Alaska

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4.1 out of 5

Great cruise by superslug

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/ Sail Date: / Traveled As: Couple

My family and I had a great time on this cruise. After disembarkation on Saturday we realized we had left money in the locked cabin safe, contacted lost and found on Monday. Christine in main office in Seattle sent message to ship and was told money had not been found. I urged for and investigation because no one should have access to safe other that passenger or designated crew members. Christine followed up and the money was found still in the safe. Thank you for everything .

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1 Comment
3.8 out of 5

Great ports ,but weather conditions stop us from visiting one. by cmglutz

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/ Sail Date: / Traveled As: Couple

Same boat as last year.it has been refurbished.Glad to see that there was not a large group.

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2.9 out of 5

Terrible cruise- beware by fcorbi01

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/ Sail Date: / Traveled As: Large Group

Very few things for kids. Calm atmosphere where alcohol is available but not pushed like other ships. Kitchen extremely staff. Waiters did their best- understaffed.

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4 Comments
4.9 out of 5

Loved it! by dianenj

Verified Review
/ Sail Date: / Traveled As: Couple

3 day cruise to Nassau and Half Moon Cay. Our first cruise with Holland America. We absolutely loved it. We will definitely be back. Relaxing cruise with a mix of ages from families with children to seniors. Median age 40-50 December 20-23 2017

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4.2 out of 5

Wonderful cruise by pollocktoni

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/ Sail Date: / Traveled As: Couple

This is our second Holland American cruise...and won't be our last. The cruise experience they provide is outstanding. The food is wonderful...even the desserts which, too frequently on cruises are pretty but tasteless...these were wonderful! The service was excellent! We loved the spa! We have already booked another passage with them!

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4.5 out of 5

A great introduction to Alaska with the International Flair of Vancouver by drbilljones

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/ Sail Date: / Traveled As: Family (older children)

This is the prefect beginner cruise with smooth waters and great sights. However, this was our second time on this particular cruise and it is one that you could do over and over and see something new every time. Great fun and very relaxing.

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1 Comment
5 out of 5

Amazing trip! by Joanturns60

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/ Sail Date: / Traveled As: Large Group

Best = All the food from the Dive-IN burgers, Lido Cafeteria style dinning and the Manhattan Dinning room was so well prepared and presented. It was the highlight of our cruise.

Worst = Smoking was allowed in the casino and it drifted to near by event locations. BUT I have been informed that has changed and all of HAL line will be completely smoke free by the end of the month!

 

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7 Comments
5 out of 5

Very well run ship by thereserose

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/ Sail Date: / Traveled As: Couple

This ship was one of the cleanest I've ever seen.  We had wonderful stateroom attendants (Agus and Andri). I loved the therapy pool in the spa.  The food was very good.  I wouldn't say excellent, only because some of the evening meal choices were "ok".  We ate in the main dining room every evening and for breakfast.  The wait staff were all very friendly and accommodating.

I prefer reserved dining for the evening meal.  I'm not a big fan of the open dining concept.  I would like to see more opportunity for reserved dining.  In fairness, we asked for a table for 2 and all but one night, our request was granted.  The lunch buffet was just shy of excellent.  Great choices, very well run and super clean.  They had an Asian station and it had to be the best Asian food I've ever had.  Very fresh, they made it many dishes in small batches right in front of you.  The vegetables were crispy and not overly sauced.  They had a carving station, and on one occasion the meat was too tough to eat.  Other than that one occasion, everything I tried was delightful.

This was our first experience with Holland America.  We would use them again.  It is a mid-size ship (which I like).  They cater to an older crowd, so the pace seemed a little slower than what we've seen on other lines.  Not a problem, very relaxing.  Overall, great experience.

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2 Comments
5 out of 5

Exceeded our expectations by Cruiser17808287

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/ Sail Date: / Traveled As: Couple

Ship was immaculately clean both inside and out.  Service was excellent. A real plus was very low key up-selling for drinks, specialty dining, etc., as opposed to most cruise lines.  Main dining room food was excellent with a variety of choices.  Pinnacle Grill specialty restaurant is a very elegant affair.  We enjoyed 3 excellent programs that the ship offered.  Adagio their classical music program in the evening, the BB Kind Jazz group, was just first rate and exciting, the America's Test Kitchen program was fun and informative.  The ship has so many intimate spaces, it makes the ship so very comfortable.  Also, a real plus, they are not blasting loud music all over the place, and if music is playing it is soft, almost muted.  Service throughout the ship is excellent and prices for drinks and specialty coffees were very reasonable.  It was our first HollandAmerica cruise and we signed up for future cruise while on board. 

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3 out of 5

my review by jscompton

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/ Sail Date: / Traveled As: Couple

In general the cruise was relaxing and enjoyable. We were disappointed we could not always access a favorite venue because of private parties. We selected open seating so that we could have dinner 'whenever'....but the lines were so long and making reservations for time in between regular seating was not possible. There was not as much 'live music' as we were used to on other ships.

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5 out of 5

Great Cruise, Perfect Weather, Great Ports by KRex318

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/ Sail Date: / Traveled As: Couple

We really loved the cruise.  The weather could not have been better, but we've been on many cruises this time of the year and the weather always seems to be good.  The addition of Holland America's new "BB King Blues Club" is awesome, we spent every night there.  The food was great, but this was our 7th Holland America Cruise and the food is always great.  Holland America's Half-Moon Cay is probably the nicest beach that we've ever been too; it's nice, gentle slope into the sea is easy to navigate if you are like me with a disability.  I'm always impressed by the crew who offer to carry my plate in the Lido Restaurant; I've never had that happen on any other cruise, and I've been on Princess, Celebrity, Royal Caribbean, Carnival, Norwegian and Majesty Cruises (now out of business).  We have pretty much decided to stick with Holland America in the future.  The ships are well maintained, the crew seems to care, and there is none of that tomfoolery at the pool that you see on Carnival and Norwegian.

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1 Comment
4 out of 5

Holland tops for service. by ramonaarenas

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/ Sail Date: / Traveled As: Couple

The staff on this ship was top notch. Everyone was smiling, happy to be there to serve you. Every person that passed us said hello. The food was good in the at the buffet. Very good at the dinning room and excellent at the Asian menu (Tamarine?) restaurant. 

 

The age bracket is older, so the ship doesn't have those active lifestyle type of amenities (i.e. Rock climbing wall or water slide).  Our cruise was not sold out and the ship is smaller so we never waited in a line for anything (like Carnival).  Overall a he ship is in great shape, but probably needs a soft remodel in a few years. I would recommend to a friend!  

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4 out of 5

Nice Cruise by twilson906

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/ Sail Date: / Traveled As: Couple

Overall, this was a good cruise.  I am not very picky so that needs to be factored in.  The crew was great, the food was good (not great), and the beautiful views of Alaska were great.  I only have one complaint.  The options for leaving the ship included one that provided for baggage handling thorough customs and a bus ride to the airport.  No baggage handling by the customer until you reach the airport.  We go a message the day before the end of the cruise that not enough people had signed up for this option and, therefore, it would not be offered.  At that point, no other options were offered and no reduction in the fee was offered.  We ended up dragging our bags through the whole process and still paying the price of the upgraded service.  Looks like "bait and switch" to me.

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2 Comments
5 out of 5

Great Cruise 1st timers on Holland America by Firebug34

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/ Sail Date: / Traveled As: Large Group

This was our 1st time on Holland America Nieuw Amsterdam.  Needlessly to say the reputation of Holland did not disappoint at all.  The crew was fabulous. Going to Alaska for the 1st time meant a lot to us. So we wanted to make sure all things went well and that started with booking with . We had a great time and the price was great as well.  We'll definitely book again.

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4 out of 5

Relaxing cruise, excellent service, great cuisine by nicolaevoli

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/ Sail Date: / Traveled As: Family (older children)

Great ship and always up to the HAL standards. If I should find only a negative note this could be the crowded lines for breakfast.

The itinerary is relaxing and fine for any family.

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5 out of 5

This is one of the loveliest ships we have been onboard. by Cruiser245

Verified Review
/ Sail Date: / Traveled As: Couple

We had wonderful accommodations and service.  We would definitely come onboard again and will recommend it to others.  However we will never cruise again during a school holiday.  The children took over the ship, running up and down hallways, corridors, public places.  They were unruly and the staff and the officers did nothing to contain this.  We are grandparents and not anti-children.  We had to seek refuge in parts of the ship that were "adult only" and it was sheer luck that no child fell overboard.  Their parents had passed out by the middle of the afternoon, and they did what they wished.

 

The food was of good variety and was tasty.  The seas were smooth, which always helps.  We saw one show, which we enjoyed.  All in all we had a wonderful time and we'll return when school is in session. This is our 33 cruise, not all on HAL.  

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5 out of 5

A Great Week !!! by simmondser

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/ Sail Date: / Traveled As: Couple

The food was fantastic ! The crew were very attentive and helpful. The entertainment was outstanding. It was great to go on a HAL cruise and not be subjected to music from the Big Band era of Frank Sinatra and Glenn Miller !!!

Well done !!!

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5 out of 5

Fantastic cruise by Michigan5330

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/ Sail Date: / Traveled As: Couple

There really isn't anything bad to say about this cruise, it was perfect!

The crew were so friendly and helpful, without exception, nothing was too much trouble, food excellent, and entertainment very good.

A nice relaxing break, where you could participate in everything or simply do nothing, no one pushed you into anything.

i would recommend this ship and cruise to everyone

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5 out of 5

Fantastic Family Fun by robinsonl

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/ Sail Date: / Traveled As: Family (older children)

This cruise was an ultimate success. We loved everything!!!!!!!!!!! We highly enjoyed all the relaxing and the ports were excellent. The food was amazing especially the Pinnacle Restaurant! Our waiter was sooooooooooooo sweet!

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