3 day cruise to Nassau and Half Moon Cay. Our first cruise with Holland America. We absolutely loved it. We will definitely be back. Relaxing cruise with a mix of ages from families with children to seniors. Median age 40-50 December 20-23 2017
Very disappointed. I've been on more than 15 cruises including three long holiday cruises on HAL This was the most boring ever. The Lido had the only good food and that's not typical of HAL.
The ship was lovely and the cabin and ship staff were excellent, but not the wait staff.
SEATING FOR DINNER WAS MESSED UP FROM THE FIRST NIGHT WE WERE ON THE CRUISE. EACH NIGHT WAS AN ISSUE. WAITING HOURS FOR FOOD TO ARRIVE. AIR CONDITIONER IN ONE CABIN NOT WORKING, WAS NOT FIXED UNTIL OUR LAST NIGHT. CARDS NOT WORKING PROPERLY. FEES ADDED THAT WE WERE NOT AWARE OF AT THE TIME OF BOOKING! WILL NEVER TRAVEL WITH HOLLAND AMERICA AGAIN!
I am not sure what happened in the few years since we last sailed the Nieuw Amsterdam, but I really hope this was an exception and not the "new normal". WHAT HAPPENED????!! I have been on about 40 cruises, this will go down as one of the most disappointing.
A fantastic relaxing cruise. Great food, room and staff. The Pinacle service and food was great but the main dining restaurant was almost as good. Our suite room and concierge staff was also fantastic.
I was very disappointed with entertainment, food, and lack of fun activities. I would only recommend this cruise to older people who are looking for peace and quiet, and not activities. I became very bored after a week, as did most people I talked to, so I am not sailing with Holland again. For the cost of the cruise it was not worth it.
This was a great cruise with many amazing experiences. The staff, crew, and excursions were great. They need to improve the drink staff in Lido when it comes to providing water especially in the morning.
This cruise was just delightful! The ship was in pristine clean condition, the food was outstanding, all the staff were awesome. One couldn't have asked for more friendly helpful people. This was a pretty well perfect cruise and vacation.
This is our second Holland American cruise...and won't be our last. The cruise experience they provide is outstanding. The food is wonderful...even the desserts which, too frequently on cruises are pretty but tasteless...these were wonderful! The service was excellent! We loved the spa! We have already booked another passage with them!
This is the prefect beginner cruise with smooth waters and great sights. However, this was our second time on this particular cruise and it is one that you could do over and over and see something new every time. Great fun and very relaxing.
Best = All the food from the Dive-IN burgers, Lido Cafeteria style dinning and the Manhattan Dinning room was so well prepared and presented. It was the highlight of our cruise.
Worst = Smoking was allowed in the casino and it drifted to near by event locations. BUT I have been informed that has changed and all of HAL line will be completely smoke free by the end of the month!
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