Seapass credits(on board cruise) credits

Ruby Princess Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 7

Overall Rating:

3.0 out of 5

Sail Date: May 24, 2015
Ship: Ruby Princess
Cabin Type: Suite
Cabin Number: D418
Traveled As: Couple
Reviewed: 2 years ago

The $125.00 in SeaPass/on board cruise credits as per Karen Buford were to be available 21 days prior to sailing.  I called on 05/22/15 at 7pm, which is two days before departure,  and according to Karen(not Buford) at Princess Cruise Lines and Gayle at they at first could not find the $125.00 in credits from , but they could find the $100.00 from Princess Cruise Lines.  Finally after a conference call between the three of us they both said the $125.00 in credits from did show up in Princess Cruise Lines records.  Not a pleasant experience.  In addition, on 05/24/15, day of departure the $125.00 in credits did NOT show up in Princess Cruise Lines records.  It took until the next day for the $125.00 in credits to show up In Princess Cruise Lines records.  Definitely not a good showing as far as I am concerned.  Frank Jones. Austin, Texas.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Sit in Boris section in the Da Vanci dining area

3 out of 5
5 out of 5
3 out of 5
5 out of 5
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