Royal Princess Cruise Reviews - Reviews

The cruise portion of our trip was great. The ship was "ok". It was somewhat dated. The entertainment was "ok".

was not satisfied with the cruise. Food and desserts were awful. Main dining food was very disappointing. The steak was like rubber. not a very good selection.

The calculator is giving my rating as a 4. At best, I would rate it a 3

This was an amazing adventure. The Japan ports were so fun. I can't believe how welcoming the people were. Even when walking down a back street, far from the port we saw signs that said "Welcome Royal Princess". The people, food, sights, etc. leave a lasting impression on you. I was fine during the eight (in a row) sea days it wouldn't be my first choice though.

It was Always an ambition to visit Australia and Japan so when this Itinerary appeared there was no hesitation to Book it. It was our first time with Princess, seems to be the Royal Caribbean as our first choice usually. I would not hesitate to do this same Cruise again, we absolutely loved every second of it, the Food and Service were excellent.

We had a great cruise but too short. Couldn’t fault the staff, food, entertainment or music. We just love the decor of the piazza which looks like a Roman or Greek palace and definitely has the “wow” factor. We miss the Egyptian themed Explorers Lounge and the older version of the Wheelhouse bar with its dark wood panelling found on Grand Class ships.

Great ship. Lots of sea days. Good food, nice ports. All very enjoyable. The Tasman Sea can be a bit rocky.

The accommodation was not as good as expected, everything else was up to standard

For the majority of the cruise we were very happy that we have booked another cruise for the end of this year on the same ship.

On board from 15th December-01st February on 4 B2B cruises. Still on board. Having an amazing time so far as usual. Everything has been up to the usual high Princess standard so far. Royal Princess is a truly beautiful ship, our favourite Royal class ship. We had such a memorable Christmas and New Year on board, Princess you are amazing!

It is unfortunate that princess decided to change some of the things they offered. We booked this cruise a year ago, and suddenly, this summer, they made some changes to some of the free dining that has been offered in the past. Alfredo's is one of the restaurants that they pulled out from under us as a free option. In my opinion, they needed to grandfather in the people who had already paid for their cruises. The staff on the boat were lovely and worked very hard to please us. The drinks were some of the worst I've ever had, both in presentation and just in taste. The food in the main dining room was hit or miss. Some of the other food choices, such as the international cafe, we're just terrible. This is not my first cruise, so I do have something to compare princess to. I also had ordered a case of water, and seen it on my app the whole time leading up to the cruise. On embarkation day, it was not there. It appears more important for princess to be right and try to squeeze more money out of people. By nickel and diming me, instead of trying to get a repeat customer, Princess has now lost me for any future cruise choices.

We enjoyed to two ports that we visited. The White Pass/Yukon excursion for very informative and scenic. We learned alot about in Ketchikan about the natives there and some other historical events.

Alaska should be on everyone’s bucket list. This was my second time there and planning on going back.

Loved the itinerary, the ship was in good condition, service was great, food and entertainment lacking compared to the competition.

We loved every moment on the ship! It was a fantastic experience!

I felt like this trip was a huge bait and switch. The website indicates a nightclub and a restaurant that don't exist. Our last stop wasn't worth getting off the ship for. And they introduced new fees two weeks before our sail date. I wont trust Princess again. We've been on a couple of Carnival cruises and a Disney cruise and got what we expected. So we are not new to cruising.

Our cruise was outstanding! We had great weather both days we spent in Seattle, Washington. We also enjoyed great weather throughout the seven cruise days in Alaska. The excursios in Juneau, Skagway, and Ketchikan were quite memorable. The shipboard experience was also fantastic. I scheduled my 2024 Princess Mediterranean cruise to celebrate my 60th birthday because of this experience. Princess, well done!

THINK TWICE ABOUT PRINCESS CRUISES, READ THE REVIEWS ON YELP, GOOGLE, AND SOCIAL MEDIA, AND GOOD LUCK GETTING A REFUND CHECK FROM PRINCESS CRUISES AFTER YOUR CRUISE IF YOU'RE OWED A REFUND $!!! We pre-paid cruise, excursions, etc before sailing (Plus package) for our 7-day Alaska cruise from Seattle. Our most expensive excursion was canceled by the ship or vendor the day of and no one even notified us until we packed up and got ready to leave the ship. No notification in the room, on the app, or anywhere about it being canceled. Although it was disappointing, we understood because it was a flight canceled due to weather which was unavoidable, and better safe than sorry. The bad part is that we stayed within our package and have an overpayment that our credit card was billed for due to the canceled excursion ($1,314). It's a lot billed to our credit card, now interest so we could use our refund to pay it back. I just got off the phone with 1-800-PRINCESS AND the agent told me “It’s not a lot of interest.” I've contacted customer service, customer relations, email, live chat, and everywhere almost 20-30 times within the last 6 weeks. I must've spent 8-10 hours so far on this to get our refund $ back. They all give different information, timeframes, etc. The customer service line is so loud with outside noise and strong accents that I couldn't hardly understand. Emails come back with an auto delay message, blah, blah, blah. They never even mailed us our expenses (portfolio) after the cruise and I had to call, request, and email multiple times to even get that (they won’t give it to you onboard and say it will be emailed). I think they want you to not realize, forget, or give up if you're owed $. Good thing I took a screenshot of the account on our room tv monitor as we were walking out to go home. Did you know that they "assume" if you have an overpayment that you want it kept as a "future cruise credit?" unless you contact them and beg, plead, and demand your $ back? The food was not even that great. They charged $1,028 for the drink package once we reviewed the breakdown and our portfolio (that’s $514 per person for 7 days). Drinks were average $10 so between the 2 of us we'd have to drink around 100 drinks in 7 days (that's about 14 drinks per person/day) to even break even on that portion. Our medallion didn't work properly as advertised. We hung our room service breakfast order on our door hanger as we had an early wake-up day and no food came. Ordered food on the app with our medallion to come to us and it never came either after waiting in our room for 2 hours. We requested 2 twin beds and had 1 queen bed. We requested robes in our room and there were none (not really a big deal but if you’re paying $7,500+ for a 7-day vacation it would’ve been nice for my wife). Also, just a head’s up: as of August 12, 2023, some things that were previously included now have a charge from my understanding and they are: Vines, Salty Dog Gastropub, O'Malleys, Ocean Terrace, Alfredo's and Gigi's — will now offer three-course, fixed-price menus. Regular passengers will pay $14.99 for these meals, but Princess Plus and Princess Premier guests can dine for free. A one-time activation fee of $14.99 for OceanNow on-demand food and drinks delivery to your location on the ship, no matter where you are (app/medallion location food service did not work on our Royal Princess cruise). The fee will be waived for passengers who book either of the all-inclusive Plus & Premier packages. Princess Plus or Princess Premier packages can get free room service delivery. Everyone else will have to pay a newly added $5 delivery fee per order. And lastly, I believe they may now be charging to mail your medallion to you. Our port time in Victoria B.C. Canada was cut short only 3 hours from 9 p.m. to midnight so why even bother? We spent over $7,500 on a 7-day cruise for 2 with excursions, not including airfare, and will never go back to Princess!!!

The ship was very beautiful and relaxing. We had a great time on our first Alaskan sailing. We'll definitely sail with Princess again on our next Alaska sailing.

A wonderful experience. Our first time sailing with Princess. We have sailed with NCL years ago and are about to again. But depending on our experience this next cruise will not hesitate to book with Princess again. The only board ship naturalist gave excellent and informative lectures. Overall a lifetime great vacation.