Rhapsody of the Seas Cruise Reviews - Reviews

One thing I want to see is to have my bill delivered in an envelope. Food isn't the dinning room and buffet needs to improve. Need better selection and quality. Coffee is way too strong.

Rhapsody of the Seas was the WORST cruise I have ever been on. I must note that I have been on four other RoyalCaribbean ships and never had a single complaint on any of them. So not sure if this was just a rare occurrence, but read on, and you'll see just how horrible my experience was on the Rhapsody. First, the VROOM "high-speed" internet was extremely unreliable and far from being high-stream. We were mostly unable to connect at all to the internet, and we could, the speed was very, very slow. We were so frustrated with the service and spoke with the internet manager who was very cold and possessed a horrible attitude. She said either cancel the VROOM package immediately or wait and see if the internet gets better. I eventually requested a refund from the Front Desk Manager. Second, the soda machines in the Wind Jammer Cafe were not working during the entire length of the cruise. I purchased the unlimited coke package before boarding the ship and was shocked to see only the machine on the 6th deck, center atrium, working fine. I was either told by the beverage staff in the Windjammer to either go to the 6th deck to get soda, buy the cans available from them, or drink the consistently flat and horribly tasting soda they had in bottles. Third, the temperature in our cabin was inconsistent and uncomfortable. At first, it was too cold and we requested a technician to come by and fix the matter. The next day, the room became too hot (regardless of our setting) and we had to request another technician to come by and finally resolve the issue. Fourth, one evening I was ill and missed the dinner seating in the main dinning area on the 5th deck by a few minutes. The maître d' or head waiter at that moment (a gentleman) informed me the kitchen was closed and there was nothing they could have done. I was disappointed and we decided to go to the 4th deck main dinning area and the nice head waiter was kind enough to retriever a full course meal for me. I could not understand why the man on the 5th deck dinning room was so cold and and uncooperative, and yet, was happy to receive such amazing service from the other man in the 4th deck main dinning area. More disappointments included the very poor quality of food at the Windjammer Cafe, Park Cafe and main dinning area (had experienced higher quality foods on other RoyalCaribbean cruises), and the Windjammer Cafe being closed in early afternoon after we arrived back on the ship from an excursion organized by RoyalCaribbean. We were also dismayed, ALTHOUGH WE REALIZE NO FAULT OF ROYAL CARIBBEAN'S, that Cococay was canceled due to inclement weather and sea waves, as well as taking almost four hours to exit the ship when we arrived in Tampa. We understand that Royal Caribbean had no control over these matters, but after all of the negative experiences previously mentioned, it was like pouring salt on an open wound.

Wasn't our best. Everything we loved on Sereande of the seas except the crew had dropped in quality. RC used to give good info on local transport and now it was all about their shuttles, which always cost more than the local transport. getting off the ship on first stop were forced to wait until all the paying people were off. We didn't stop at CocoCay, no compensation , not even a free drink. Worst was lying about the CBP was the reason we were let on disembarking, when the truth from CBP was that they didn't get the bags off on time, and there people picked who leaves and when.

Overall dated but very well kept ship. Staff for the most part are amazing but many ancillary services (Guest Services: Poor) not living up to customer focus.

Our dining experience was great and the ports of call are very good. Halloween night was incredibly fun too. Other than that, there is much to improve on this cruise ship. I'm glad I had a chance to visit these ports, but wish I had chosen a different cruise line.

Overall it was a great experience. The cruise allows you to see a lot of Europe and explore what you might want to go back to. We love the cruise experience b/c it also allows one place to unpack rather than living out of a suitcase for the week.

A great itinerary starting in Venice and ending up in Barcelona with just 2 sea days which were used to rest from the port intensive cruise. The food was fine with some meals being better than the others, but all were fine.

Royal Caribbbean ruined their reputation with thisncruise and more refunds need to be made to make me ever trust the cruise line again. Absolutely my poorly handled and terrible service.

The absolute worst display of unorganized chaos -- not the ship's fault that fog caused an 8 hour delay -- the chaos was the way they tried or didn't try to fix the problem. Main dining room had terribly SLOW service and mediocre food. The Buffet was superb. Guest relations is understaffed and NEED TO BE RELOCATED - to an area not near the LOUD music.

Overall excellent but really pissed that there is no free wifi on board and we were forced to buy wifi services which did not always work. This was a huge disappointment and Royal Caribbean should discontinue the practise and offer free wifi on board.

Our cruise was wonderful and a nice romantic getaway. Our travel agent had chilled wine and chocolate covered strawberries waiting in our room to celebrate our engagement the week prior! We had as much fun on the ship as we did in the ports of call.

Overall we had a wonderful cruise despite the room issues. We thought that the cruise line should have let the customers know in advance of the issues with these cabins before they were booked. When you book a junior suite you are expecting more of a luxury experience.

Absolutely amazing. A once in a lifetime experience made even better the crew, staff and other guests aboard. Really, really well done and I will definitely be traveling with Royal Caribbean again.

Basically only have one complaint, that being it was too short, another 5-6 days would have been very acceptable. RCL met and exceeded all expectations on this one, overall a great trip. Thanks

the itinerary is great. The service is great. Clean. Friendly staff. The ship has much fewer activities than larger ships. Entertainment was poor. Go for itinerary but bring some books to read while on board. 

the royal carribean cruise was good but didn't have much to do during the at sea days other than pool casino and spa. The night shows were ok. Talented people performing and very friendly employees working.  The first cruise also was cancelled and the second cruise ended up with two port changes.  The contact through was never available and call backs always were needed if I didn't use the generic customer service contact. 

See below..we hate surveys and am only providing this to give great credit to our dinner wait staff and register our complaint about a few of the meals.  Entertainment was mediocre.  The Piano Bar guy was good for only 1 night...his routine was 100% repeated every night and we did not enjoy him.  Other cruise lines we've sailed with the Piano Guy was the highlight of our trip...an enjoyable engaging show every night.....

The staff were great & friendly. 

The casino was very small and the slots were not very good.

I do suggest more activities and/or shows be added to the sea days.

We were hesitant about a cruise but two destinations are/were on our "bucket list." Unfortunately the destinations got changed after our booking but before we left port.  Other than that everything was great.  We will definitely cruise again.

Mykonos was beautiful as were the views in all the ports.

Rhapsody of the Seas is an older vessel with not as much to do on board as some of the newer ones but was a perfect size for the ports we were in. We went into port every day but the last one so not having much to do on ship was OK with us.

The dining staff we had for dinner was top notch. Everything we had on board was great. We had the 'pick your own time' dinner. We went the same time every night  except one and had the same staff each night. Well worth trying to get the same ones so they get to know you and what you like.

Entertainment wasn't as great as on the larger ships, but was still good.

A little disappointed with Argistoli, the Mesilea (sp) cave was not as great as it was built up to be. The Mythos beach was gorgeous though the bus ride to it was a little scary.