Over all i was dissapointed. Yes i still had fun and enjoyed the cruise. Since our last cruise on this ship i felt all standards have dropped they are penny pinching more and more. i dont mind paying for a good service as long as it is, i felt this was not up to par. The entertain ment (apart from the shows) was very poor the main restraunts were poor. The horizon buffet excellent. specilaty restraunts good.Would i be coming back i will have to think hard about it when you got the likes of celebrity out there.
Embarkation
2 out of 5
This was awful in Athens. we was queing for up to 3 hourse waiting for a covid test in the heat
Ship experiences
Food and Dining
3 out of 5
We Sailed with this ship back in October2021 and did not have any problems.
The main restraunts were terrible We had a long wait for our meals when they came they were cold or not what you orrdered.Like I said we sailed on this ship six months before and did not have any serious problems I think they have had a complete new crew who did not seem or want to know what they were doing. The Buffet was brilliant. As were the specialty restraunts which of course you paid extra for. The main problem was the lanquage barrier. THis is a good time to mention the Meddalion app and wi fi all i can say is what wi fi and the app did not work from the time we got on to the time we got of we could not order drinks etc like they say you can. The first time round back in October on the same ship it was all fine.
Trident Grill
4 out of 5
good friendly staff food all good
Horizon Court
5 out of 5
Excellent we ate up here all the time great buffet servers excellent
Concerto Dining Room
2 out of 5
Tghis was very dissapointing, service slow food cold and you was lucky if you got what you ordered when you ordered it
Onboard Activities
3 out of 5
I was thinking of giving this two stars but did want to seem as i am moaning for the sake of it. The activities were very far and few between, They had two quizs a day. they had a competition a day.
That was that. In the evening (Gala Nights) I did not see anything to really get you going so you got aall dreesed up and sat around all evening.
Lotus Spa
2 out of 5
For me this is exceptionaly overpriced. Yes the service is good , They can not wait to kick you out when you had some treatment
Entertainment
3 out of 5
The Stage shows very good. Other performers mediocre . The DJ in the six bar enjoyed playing his own stuff. Yes it got a bit busy later in the evening BUt you have hada few drinks by then.
Princess Theater
5 out of 5
All shows excellent they work very hard
Service and Staff
3 out of 5
The buffet staff excellent. everywhere else They were very abrubt almost rude but how they lived i could not blame tghem really.
Ship Quality
4 out of 5
All good
Cabin / Stateroom
3 out of 5
the cabin is somewhere around there we had a belcony for the first week and 1/2 excellent clean everything worked The toilet made a lot of noises but at the time we could live with it. During the secound week the toilet fiinally gave up and flooded the whole cabin and outside as well. It took me 3 phone calls and in the end me going down to tell them the urgency. they eventually came up and moved us which was good but the air con did not work and you really need it. It got fixed on the day of departure.
Ship tip
I loved Princess cruise i have been on a few but after this experience i dont think i be coming back look to be going with celebrity. I will go back on Celebrity which are first class . still it could happen on all of them But idf i was you I would look to be going with Celbrity
If you read reviews for all cruise lines, you wouldn't be surprised. Six months ago, you sailed at less than half capacity. Now it is full capacity of guests but understaffed. Their experienced staff are now spread out over the ships getting back to service. There are food supply issues now that did not exist then. New staff, less quality foods available, crowds, this is cruising for the next few months. No sense imagining the world only affects one cruise line.
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