Terrible

Quantum of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.3 out of 5
Verified Review
Quantum of the Seas

7 Night Alaska Experience (Seattle Roundtrip)

Sail date: September 09, 2024

Ship: Quantum of the Seas

Cabin type: Balcony

Cabin number: 7270

Traveled as: Singles/Friends

Reviewed: 16 days ago

Review summary

They heated refrigerated meds, someone shaved in my room while I was gone, mattress was shot, food at wonderland, windjammer and main dining was pitiful, windjammer cold and old tasting, guest services were very rude and unhelpful, I got charged for things I didn't purchase, wifi didn't work, rc app messenger was 4 hours delayed and no cruise planner, security when coming back on bord were very nasty to everyone. Didn't get things I paid for without a fight. Chose another cruise line.

Embarkation

5 out of 5
Terrible

Ship experiences

Food and Dining

1 out of 5
Food itself was not good except chops was excellent

Onboard Activities

1 out of 5
Basically only trivia and expensive bingo. All activities are about marketing and sales

Entertainment

4 out of 5
Musical show and comedy were amazing

Children's Programs

No children went with me

Service and Staff

5 out of 5
Excellent except guest services

Ship Quality

1 out of 5
No need updates and new mattresses badly

Cabin / Stateroom

1 out of 5
Needs new beds

Ship tip

Chose another cruise line

Ports of call

Seattle, Washington

5 out of 5
Yes food tour excellent

Sitka, Alaska

5 out of 5
Yes national park and totem poles

Skagway, Alaska

5 out of 5
Yes Yukon train

Juneau, Alaska

5 out of 5
Mendenhall glacier

Victoria, British Columbia

5 out of 5
Beautiful, did buses to city and China town

Disembarkation

5 out of 5
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