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Overal a good experience. Great staff everywhere by deebug1927

Sail date: / Traveled as: Singles/Friends
Ship: Pride of America / Destination: Hawaii

The staff on the cruise were all very kind and attentive.  The ship was very clean and decorations were gorgous.  The only gripe we had was the Aloha room was very crowded and the food was pretty much the same each day.  We did eat at the Liberty room 2x'S and had a wonderful dinner problem only was that we were tired from going on excersions and had to dress up a little to go there.  The Cadillac diner was not what we expected.  Cute decorations but we ordered the fish and chips and it was not worth eating.  Very nasty tasting fish.

We would of liked to have a little more things available for seniors to do, movies, bingo etc.

Otherwise the cruise was very nice and our room steward was wonderful.

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A good way to see Hawaii by smartymarty

Sail date: / Traveled as: Family (older children)
Ship: Pride of America / Destination: Hawaii

We sailed on a Royal Caribbean ship from Sydney to Honolulu.  We got off that ship and immediately boarded the Pride of America for a cruise around Hawaii.  This gave us an excellent way to compare both cruise lines and to judge value per dollar of each.  While the Pride of America is a great mode of transportation around the islands, the onboard life leaves something to be desired.  We found the evening entertainment was so so, the ship's decor was lackluster and the overall ambiance was mediocre.  On the upside, sInce it is the only game in town, this is probably the easiest and best way to get to the most popular islands without the bother of packing, unpacking and flying.  We found the staff to be very congenial, and the service was very good.  We were glad to note that Norwegian's cuisine has not been compromised, and the food was very good to excellent.  Overall, we're glad we took the cruise, but we probably won't repeat.

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Not as Fun as I though by jessielove16

Sail date: / Traveled as: Singles/Friends
Ship: Pride of America / Destination: Hawaii

 I just got back from this cruise. The itinary for this ship was amazing, but the ship it self lack entertainment. I am a big cruiser, and I am used to ships providing a lot of entertainment to the guest, but on this ship the entertainment was not as great.

There were no night clubs, no comedy clubs/shows. The cruise didn't even have water slides, or any other activities.

The parties were boring, and no passengers attended any of the parties. Most of the crew members attended the parties. At night, the ship was dead. No entertainment or anything to do after 10:00PM. The cruise is more of an older crowd. I wonder if its like this all year around. Everyone I met were over fifty.

The itenaries on the plus side were great. I loved being out on the ship, and exploring different parts of hawaii.

I wish the ship had more to do on board, and the crowd was more active.

The staff did not treat us well, and usually gave us a generic answer for all questions. Any concerns we had, they told us they would look into it.

Overall, the cruise experience was OK, not the best for entertainment.

The food was OK, I didn't really like any of the food served in the dining room. The dining room staff looked overworked, tired, and were not all dressed neat/appropriately. I observed one of the girls scratching her hair, and then serving the food.

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POA AOK by jdbrugman

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

We   sailed on april 13. The trip was great . Staff all courteous, pleasant and helpful. Ship  clean, well stocked and well appointed. I've heard complaints that the food is only so so. I'm a big foodie, and I didn't have ANY complaints about the food (except the sausages at breakfast). We went to 3 of the  speciality restaurants. All were great (Moderno, Jefferson's Bistro and East Meets West.) The Main dining rooms were also really good! Lamb chops snd Rib eye steak, swordfish and pecan crusted grouper. Come on, what else could  you want? We had a large aft facing cabin which was really nice. I wouldn'tt have wanted a smalller one. The ports themselves were not great- industrial working ports , I guess saves NCL money- but I didn't go to Hawaii to look at the port, so I really didn't care about that. We were off the ship first thing everyday. The excursions were also great, though pricey. At  one point some Other passengers got intto a traffic jam and the captain held the ship for them, which I thoought was great, too It didn't affect our plans at all and it showed they care about the passengers I highly recommend the trip and the shi.

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Spoiled Rotten!!!!! by globabe13

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

The hubby and myself thoroughly enjoyed cruising on The Pride of America. It was all that we envisioned and more. The staff bent over backwards to make us feel welcome. Everyone was so friendly and helpful if we needed anything. The accomodations were exceptional, and cleanliness was definitely a plus.  No complaints there.  The only drawbacks I had were the fact that I booked so early and  could have saved a ton of money had I waited longer. Also I felt the ship could have provided more entertainment.  In comparison to other cruiselines I have used, I felt this one was more laidback.  Definitely for the older crowd.

 

 

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Pride of America Review by jlarrykendrick

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

Having cruised Princess, Celebrity, Royal Carribean, and Norwegian previously, we found Pride of Americia met all our expectations. Food, service , and entertainment was all very good. Our balcony cabin was roomy and quiet. Suggest giving talk about island to be visited the day before port of call, rather than early morning of visit.  The only other issue was in timing of cabin service. The first service of the day was not until 2;30 P.M. or later, and turn down was not until 8;30 PM. or later. With our age and adjustment to a 5 hour time change we were ready for a nap after lunch.

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1 Comment

Overall, a great way to explore the Hawaain Islands by docjen71

Sail date: / Traveled as: Family (older children)
Ship: Pride of America / Destination: Hawaii

Everything about this cruise was great....I only wanted to give impute on the 'freestyle dining' experience.  I have been on about 5 other cruise lines including Holland America, Carnival, Carla Costa, and Princess.  This was my first experience with this type of dining.  Although there was an obvious advantage of flexibility of when to dine, I found that the food was mediocre in the main dining room.  This was probably due to the motivation to try the specialty restaurants.  Also, we didn't meet any new people at dinnertime because of this freestyle approach.  But as I said in the beginning, everything else on this cruise was spectacular!

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Way above expectations by LizVa

Sail date: / Traveled as: Singles/Friends
Ship: Pride of America / Destination: Hawaii

Great way to see four major islands.  Only recommendation I would make is not to do it in the winter rainy season, and the rainfall this week was well above average. Excursions good.  Solo traveler studio cabin was outstanding, although the highly touted lounge for the group's use is nonexistent. Service across the board was unbelievably good.  Special kudos to my cabin steward, Jonathan.   Wide variety of activities on board.  Hawaii ambassador programs particularly excellent.  Food in Aloha buffet was varied, abundant and tasty.  Liberty, food and service disappointing. Cadillac Diner, everything was too salty but the dreamsicle milkshakes were great.  Did not try specialty/fee based restaurants.  

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Great way to see the Hawaiian Islands by rbragaw

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

The Pride of America is an excellent ship.  As veterans of several Princess Cruises, we found the ship met our expectations.  However, we found the service level on Norwegian just a notch below Princess in many areas.  We wished to have more communication about the islands and the voyage and perhaps a little less about shipboard entertainment and specialty restaurants.  All in all, a very good experience that we would recommend to others.  We encountered quite a bit of rain, which detracted from enjoyment at times.  In fact, there were few opportunities to enjoy the pool, except times when we'd rather be exploring one of the islands onshore.

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Overall A Very Good Experience by Berniemarcia

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

This was our third cruise with Norwegian, having done Alaska and the Panama Canal previously.  We felt the staff was not as quite as accommodating, courteous and friendly as on our two previous NCL cruises-not that they were rude or negligent, just not quite as openly welcoming.  The food was good, with a variety of selections-we really appreciated the CadillacDiner and their hours of accessibility.  The ship was very clean and well maintained and we thoroughly enjoyed the quality and variety of evening entertainment that was availability.  Our shore excursions were excellent; however, several were impacted or cancelled because of weather (rain and/or cloudy conditions which had a significant negative impact).  If the weather had cooperated, our excursions would have been exemplary.  Overall, we had another very good experience with Norwegian.

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this was my first cruise by firstimecruise

Sail date: / Traveled as: Large Group
Ship: Pride of America / Destination: Hawaii

every thing was great about this cruise except the over done security. when your on an excursion your hands and pockets are full and you have to wait an hour or more to get back on the ship because of security, not fun. I understand protecting every one, but in Hawaii and in the USA.

food was exellant as was the staff.

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Some things were good and some things were really bad by HawaiiCruiser

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

Plusses: Clean ship, great entertainment, good food, being greeted with flower leis and Hawaiian music at embarkation was nice. We also appreciated the wheelchair service.

 

Negatives: Poor service. When we got on the ship the cabin was cold.  I asked for 2 extra blankets. It took 3 hours, several phone calls and 2 visits to the customer service desk before I finally received the extra blankets.

We had a balcony cabin which was a waste of money. The ship docked for 2 days at Kahului, Maui, and for 2 days we looked at Matson containers on the dock plus had to listen to all the dock noise. We had a similar experience on Kauai, except that there were fewer Matson containers. Sailing along the Napali coast was great but we should have had more daytime sailing rather than sitting in a noisy port. There were too many overpriced specialty restaurants. At the New Year's party the music was so loud you couldn't talk or understand anyone.  The volume was way too high.

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Our Bucket List Cruise by BucketList

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

We enjoyed our Hawaiian Cruise and consider this as great as our cruise we had in Alaska!  Our cabin was clean and well maintained. Our excursions were FANTASTIC!!!!  This was the first time we had cruised with Norwegian and we will consider cruising again on Norwegian!  

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3 Comments

Start to finish this cruise disapppointed by JimKennard

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

From the missing promised $300 on-board credit to downright grouchy staff and sub-standard food this NHL cruise was a great disappointment!  Entertainment was not even up to the standard we have seen on several other cruises.  These folks have allowed the lure of the Hawaiian Islands to replace good business practices, and it will hurt them mightily over time, once people realized how little they are getting for the inflated prices NCL charges.  We won't be back, and very likely will not cruise with NCL again.

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Fantastic Cruise - lots of time to enjoy the islands by sewuniquelady

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

This cruise was a celebration of our 5 year anniversary, so we wanted it to be extra special.  We booked a penthouse with a large private balcony, Living room, king-size bed, a double sofa bed, CD/DVD library, walk-in-closet and bath and shower. We did not realize it would be so nice or that we would have our own butler and concierge service. I must say, we are completely spoiled rotten now.  Everyone was so friendly on this cruise and they went out of their way to make us comfortable. 

 

We thoroughly enjoyed every port on this Hawaiian cruise.  We had shore excursions planned every day and the bus drivers were very friendly and knowledgeable and shared their love of the islands.  We would definitely take this cruise again and recommend it to all our friends. 

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Good destinations but poor food by rodack

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

We enjoyed our visit to the 4 islands of hawaii and the ship was clean. However our bed in the our first  room was so uncomfortable- sagging in the middle we had to change cabins after one night of no sleep. The food in the buffet was good but in the various dining rooms we had poor to fair food and the servers would often say -don't order that because of numerous complaints.

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Government shut down by PineIsland2

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

Travelling on the ship & dinning was great I would like to give every employee a personel thanks as working with the public is extremely difficult to say the least in such close quarters & a short cruise. The staff of the ship could not have been more cooperative making the cruiser enjoyable knowing so many people were effected by the gov't shut down causing everyone to re- think the excusssions they planned at the gov't run excusions sites which is why most people plan this cruise to see these sites. You handled this delimena well & everyone was accommedated without to much of a problem we will be looking forward to another attempt to visit this area again & hopefully see the sites we missed we can only hope the gov't takes note of how much money the caused the cruise too loss & works out a plan for your cruise lines. Thanks the Butler family trip of six.

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Great way to get a taste of the Hawaiian Islands by Redevvl

Sail date: / Traveled as: Couple
Ship: Pride of America / Destination: Hawaii

This is a great ship to sail around the Islands! The ship crew and executive staff are very accomodating and friendly. We had an inside stateroom that was very comfortable, especially the bed for a good nights sleep. The food in the main dinng rooms could use some more variety, especially dinner. The buffets for morning breakfasts were very diverse with many choices. Drinks were reasonable and if you wanted a little stronger, you were accomodated. The itenerary was good, with plenty of time to see the main attractions each island had to offer. Shuttles were available to take you into town, tour, or a rental car; free of charge. If you have never been to Hawaii before, and you want to see a bit of each island, this is the cruise to take. Hopefully there won't be another government shutdown, as this disappointed some cruisers if they wanted to see things like Pearl Harbor, and any of the state parks.

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Very good experience by Juleeroze

Sail date: / Traveled as: Singles/Friends
Ship: Pride of America / Destination: Hawaii

This was my first cruise and it met all of my expectations; it was relaxing, entertaining and comfortable.  The staff was courteous, the entertainment was outstanding, the food was very good and the excursions were interesting (if pricey).  As a single passenger, I enjoyed meeting many people, and found that the dinner seating and excursions promoted that.  My room was clean and my steward very accommodating.  The boat felt safe, and I appreciated the measures taken to prevent ship-board illnesses, like offering hand sanitizers all over the ship and as you entered many of the dining venues.

 

My only concern was that the ship shows that it has been in use constantly since its launching.  Nothing major was amiss, but there were many cosmetic issues in my stateroom that should have been taken care of and there was rust on many metal surfaces on the outside of the ship.

 

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Once in a lifetime by Buccaneer

Sail date: / Traveled as: Large Group
Ship: Pride of America / Destination: Hawaii

We were a little CONCERNED ABOUT THE QUALITY to be expected on a cruise operating WITHOUT COMPETITION - and then there WERE some NEGATIVE REVIEWS! This was A SET-UP to make the cruise SO MUCH MORE THAN WHAT WE EXPECTED! The crew and service personnel were all very friendly, courteous and likeable. There was quality entertainment. The food was well prepared and of sufficient variety to satisfy nearly everyone. Even though there were upgrades being made to the ship during the cruise, the other parts of the vessel were not neglected. This was a first rate cruise.

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