Pride of America Reviews

My wife and I enjoyed the cruise very much. It was very clean, food was delicious and the shows were excellent.

This was my husbands first cruise & after this experience I highly doubt I will be able to talk him into going on another.

This cruise is a great way to island hop Hawaii! The service was great, the food was good, but they’re probably could’ve been a little more entertainment for young adults 18 to 21. Overall the staff could not have been more helpful and understanding during Hurricane Lane. This is not a leisurely cruise if you plan on getting on and off at every port. Having four days out at sea because of the hurricane was actually welcomed by myself and husband but not by my kids as there wasn’t enough for them to do.

The hurricane Lane didn't dampen my experience. The ship was the safest place to be.

Kona's tendering process was bad (had to take a small boat ride to go ashore). Very long wait times to get on the small boats (30-40 min wait). It seems like There was only one entrance/exit for boarding 2 boats at a time... NCL should make more exits and boats available for the tendering process. if you book an excursion not with NCL, and NOT on the first tender boat from the cruiseshipe, you might miss your excursion. That was what one excursion vendor told us... We booked our zodiac excursion with NCL (after calling several excursion companies), but we still waited for 30-45 mins before we left the cruise ship. The tendering process needs to be improved. We were only at Kona from 7am-5:30pm, the tendering process took 1+ hour itself (for the wait time only). This does not make sense.

Great experience like the freestyle filled a bucket list of mine best way to vacation

This was a great way to see a lot of Hawaii! Great ship & service! Visit the specialty restaurants, worth the $

I truly enjoyed the experience on and off the ship. We were able to experience each island and all the beauty. Everyone on the ship was very nice and went out of their way to make you feel welcomed. It truly was a great experience

Hawaii and Norwegian should do better - the ports they take you to are ugly and disgusting and a huge disappointment

Wonderful family cruise with a great itinerary. Specialty dining experiences were well worth it. Penthouse suite with large balcony was amazing. Starboard side was able to watch the lava viewing from your room. Friendly staff.

Great cruise - lovely people and ports. I would use NCL again. Jack

The cruise was ok. We felt there were more fee charged restaurants than ones that came with the cruise. The drinks were overpriced and watered down. Excursions were a little pricy too.

The cruise itself was great. We knew that the balcony rooms are very small and the balconies are very big. The most crew members are very nice and helpful. Because of the short time on board during the day, no sea day, there are not so many activities on board. Luckily, we stopped at Hilo and Kona. We're surprised NCL canceled Big Island about 3 weeks before our cruise. We canceled our private tour guides. On the next day, NCL installed the 2 Big Island ports again. We had to book other private guides, because our original booked guides were not available anymore. Confusing. Although our balcony room was very small, the balcony was big.

Good way to travel to different islands in Hawaii. Not the best cruise experience because no gambling and lack of drink package (haiwaiian law), also service/food was just ok. Didn’t docpaid for dinner but main dining room food was lack luster. Would recommend to anyone looking for an easy way to travel Hawaii but not for solely cruise experience

We would do it again in a heartbeat. The staff and entertainment were outstanding! Saw the volcanoes at night... WOW!! Loved it all!!❤️ It was sad to go😢. 🛳❤️🌋🤙👍🇺🇸

We had an unbelievable experience, but it was your staff that made it that way, in comparison to your ship and ports. You need to consider renovating the ship, fairness in beverage and excursion pricing, and the 20% gratuity on everything. We want to tip the workers, but you charge us too much for everything, so the best part of the cruise, the workers, are uncertainly compensated by us. Also, 36 hours on the Big Island. Pick a port but we didn't have time to explore like Kauai or Maui. E

Very pleased with Pride of America ship and crew. Loved our large balcony cabin and Carmen, our steward. Beautiful sites all along the trip, especially seeing the volcano from our balcony and awesome rainbows while viewing the Na Pali coast.

All-in-all an enjoyable vacation. I recommend. We arrived two days prior to the cruise and stayed in Waikiki. Hilton Hawaiian Village is a nice part of the beach area.

Due to missing 2 ports, it was an "okay" cruise. Excursions are expensive.

We were not even informed at check-in that the ship was not departing until Sunday. NCL should have done a much better job communicating that information, They were quick to email all sorts of solicitations prior to the cruise, but failed to email the important information. I understand that NCL had no control over the volcano, but they handled it very poorly for their guests. I paid for 4 ports and only really experienced 2 ports. The port in Maui where we moored, Lahina, we had already covered with our rental car. Changing the scheduled days in Maui could have easily been a real problem. I had reservations for a rental to be picked up on Sunday and was able to get that changed to Monday, but once again that cost $85 dollars extra. I also had reservations for Mama's Fish House that had been made a month prior. Since we already had the reservations and just needed to change the date, the restaurant worked with us - they understand customer service. I paid full price, for 5 guests that is, for half a trip. The extra day in Honolulu, cost me money because we spent it off the ship - transportation, food, etc. The whole itinerary change saved NCL a ton of money (food, fuel, port charges, etc.) and cost the guests dearly. The prices of everything onboard were so overpriced that NCL could have easily offerered each guest $200 onboard credit. This would have cost NCL very little and been a gesture welcomed by the guests. The shore excursions endorsed by the ship were average at best for the prices charged. The availability, for the number of guests onboard, of excursion choices was very limited with only 2 ports. The excursions that we took on our own were much better. I could not recommend NCL shore offerings to future guests. NCL tried hard on the little things and really blew it on the bigger, more important things.