Horrible ship

Norwegian Spirit Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 42

Overall rating:

2.4 out of 5
Verified Review
Norwegian Spirit

13 Night The Rivieras (Rome To London)

Sail date: May 18, 2019

Ship: Norwegian Spirit

Cabin type: Balcony

Cabin number: 11588

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Extremely disappointing. Food was below par. Never got our latitudes welcome letter, no cocktail party, ship is in major need of upgrades and new chefs! Was an expensive disappointment.

Embarkation

1 out of 5
Didn't get any perks for being a platinum member

Ship experiences

Food and Dining

2 out of 5
Only good restaurant was Cagneys, and they wanted an additional $4.99 for the 3 jumbo shrimp cocktail with our specialty plan.

Onboard Activities

2 out of 5

Entertainment

3 out of 5
Magic show wad the only good show.

Children's Programs

No kids

Service and Staff

2 out of 5
Only good service were Rey and Marko, bartenders. Otherwise service was minimal.

Ship Quality

1 out of 5
Old and worn. Leaking everywhere from ceiling.

Cabin / Stateroom

1 out of 5
Entire deck 11 leaked the whole trip. Water backed up over an inch on the floor in our bathroom. Called front desk for help and phone rang 27 times before they answered!

Ship tip

Don't go!

Ports of call

Civitavecchia (Rome), Italy

5 out of 5
Stayed for 4 days

Livorno (Florence & Pisa), Italy

2 out of 5

Cannes, France

2 out of 5

Barcelona, Spain

4 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Cartagena, Spain

4 out of 5

Malaga, Spain

3 out of 5

Cadiz (Seville), Spain

3 out of 5

Lisbon, Portugal

5 out of 5

Bilbao, Spain

3 out of 5

Le Havre (Paris), France

3 out of 5

Southampton (London), England

4 out of 5

Disembarkation

5 out of 5
Was this review helpful? 42

4 Comments

CruzeFan    5 years ago

Interesting that you went to multiple ports most people would love to go to and you say nothing about them but your main issues are you didn’t get a welcome letter, cocktail party and weren’t happy with some of the food. Those seem like very minor issues to still be upset about.

woohoovacay    5 years ago

I was on ncl spirit in Marxh and April and had a completely different experience.

GDS55    5 years ago

Most people would have died to experience this itinerary, and yet you said nothing about all of those amazing places. On my very first cruise our bathroom had a leak that soaked our carpets. Disappointing yes, but did it ruin our trip. Heck no. We had a great time, met lifelong friends, and continue to see the world, one cruise at a time.

CruzeFan    5 years ago

You visited 12 wonderful ports and all you have to discuss is that you didn’t get a Welcome Letter, Cocktail Party and the ship wasn’t up to your standards? You must have an amazing life with no issues if those are the things that upset you.

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