Norwegian Prima Cruise Reviews - Reviews

We will sail NCL again and even with lack of entertainment and ship design we had a great time

The itinerary for this cruise was top notch. The ports of call are all spectacular. This helped to overcome some of the shortcomings of the ship itself.

If you can afford it spring for the Vibe Beach Club.

HAVEN is the real deal. Worth every penny of the upgrade. The cruise was more than we expected and the scenery was unbelievably beautiful. The food and beverages were amazing. The staff was exceptionally friendly and helpful. I HIGHLY recommend this cruise and ship.

It had a lot of peaks and valleys but truly more valleys. The wifi I paid for was awful and unreliable. I dined ever evening in Hudsons or the Commodore and the menu was boring, lacked variety, and overall quality was poor.

Ship was absolutely stunning with lots of smaller places. The buffet is a lot smaller than other ncl ships, but we never had a problem finding a seat. The indulge food hall was my favorite place as you have a variety of food truck options. Best speciality dinning was the Palomar restaurant.

Ok ship but won’t be doing that class again. The crew is top notch.

Amazing vacation, great cruise, wonderful experience

I’ll start by saying the crew was amazing, the haven outside bar staff was great as well as our butler, the only reason this is a 2 and not a 1. That being said, the cruise was nothing but disappointment. Starting with the food. The food was mediocre at best, I can cook better, and I expect a 5 star restraunt to cook better than me. Every steak I had was bland and / or over cooked. Even at the steak house, the rib eye was bland and chewy. Seafood was also bland and wasn’t fresh ( you would think on a cruise the seafood would be good). Every single day I was hoping for something tasty and it was just disappointment after disappointment. Ports… costa maya is a tourist trap if you want to goto the beach it’s a 40 min walk so your forced to pay minimum $60 to rent a golf cart. Belieze was nice. The 3rd stop I can’t tell you because we didn’t stop there because of wind, even though we heard through the grapevine that other ships docked there and another ship took our dock instead. So technically we paied their dock fees. The 4th stop was also such a tourist trap I can’t even remember the name. Soooo we only went to 1 beach the whole trip. The final straw for me was I was excited to do the go carts, and for some reason after the race my car didn’t register so I have no idea how I did. What is the point of racing if you don’t even know how you did? Last off, this is minor, but they only had 1 $10 minimum blackjack table and it was packed, forcing me to play higher limits. They should have 2-3 $10 min tables. I would definitely not recommend this cruise to anyone, especially for the cost. It felt like they would hype you up with excitement, and then rip it away from you with disappointment.

Cruised with our adult kids and grandkids as well as brother and family - 10 in total. It was difficult to find something for everyone.

Food was not good at all, go-cart track was shut down often. Smoking area as well was shut down several times.

Was disappointed with Norwegian and would not cruise with then again. Royal Caribbean has more to offer and better activities.

We always have a great time on our cruise. Haven't had a bad experience yet.

For a new ship, there were some things in disrepair. The whole “Stadium” area is a mess. Everything is broken or damaged. Shuffleboard pucks don’t slide on table, dart boards are worn out and darts don’t stick, ping pong equipment was falling apart. The go-carts are OK, like a one and done, not good enough to do again. The spa needed some repairs, too. Hubs enjoyed Galaxy Pavilion and we liked the escape room. They canceled the Donna Summer show without giving a reason, so that was a bummer. Entertainment was sort of a letdown. We still had a great time, met some super nice people, had some fantastic food and drinks and would do this cruise again if we could get the Vibe passes again.

Beautiful ship with many quirks. people I talk to either love the ship or wished they were on a traditional ship. I just don’t understand how people can be so upset just because things are a little different. You’re on a seven day cruise with weather that really cooperated. My wife and I are looking forward to our next trip on either Prima or Viva. It was a great experience with a few hiccups.

Prima is a beautiful new ship. The new layout takes time to get used to. Gift shops were closed due to changing vendors. Went to Cagney’s, Food Republic, Onda , Los Lobos and Hudson’s. The food was good in each of them. Room Steward was excellent and the room was spacious and beautiful. I would cruise on Prima again and would recommend it overall.

This was a 7 day western caribean from Galveston. The cruise itself was great. Unfortunately the weather was cool and rainy all but 2 days , but we had a great time anyway!

We cruised from Galveston on Norwegian PRIMA to Mexico, Belize, Honduras. Pros: 1) Spacious, clean room with a fantastic steward (Wayan for the win!!!) 2) Casino (-1 because bring a drink with you; beverage service is non-existent) 3) Extremely polite and friendly guests (many from Canada & Texas) 4) Ample Trivia Games (-1 for lame/no prizes) 5) No safety drill (-1 Where are the life jackets anyhow? LOL) 6) Rumors (+10 Fleetwood Mac cover band) a. They should absolutely be able to perform in the main theatre (See #4 below) b. Made me cry; i. Made others cry; 1. THEY ARE THAT GOOD. Cons: 1) 1 outdoor smoking section (upper deck) is often closed due to weather. 2) 1 indoor smoking section in the casino that doesn’t have adequate ventilation and is closed at ports. 3) Spending 10-30 minutes in line for a drink/Felt invisible/Grumpy bartenders/some bars not opened at all during the cruise. 4) Spending 1 hour in line (25 people before us) to get the last 2 seats to see a show a. Venues too small. b. Not enough entertainment. 5) Unsafe food handling practices (ungloved Chef pulling raw steaks from fridge to grill then touching done steaks/utensils with same hands). We spoke to the manager. a. We were seated 6 feet from the kitchen on Valentine’s Day – very loud, not romantic. “Hey look at that! Should we leave? We might get sick.” i. Reservation was made months prior, not part of a dining package. 6) No light beer available and wine served in a dirty washed glass (literally changed the flavor of the wine) a. I carried one plastic wine glass with me after the above for the entire trip (get it at Indulge) and washed it a lot. b. Guest friend never coming back – recommended Royal Caribbean. 7) $20 per day, per person, service charges added just because we had a balcony? – wish I would’ve known because I was already tipping the bartenders with cash (as I do)… a. Another guest recommended Royal Caribbean. b. Another guest recommended Virgin. c. Another guest recommended Carnival. (Wow, that’s a low bar that the NCL Prima somehow missed) 8) Eggs Benedict not cooked correctly (hard boiled eggs) – total bummer. Wanted this every day, but nope. 9) 3 small pools (2 good for 6 people; 1 good for children); 2 hot tubs (6 people) = 30 people of 3,099 enjoy the pools. 10) Broken glass where children play This will be my last trip on the NCL Prima. We previously did a rock cruise on the NCL Pearl, and had no cons. It was fantastic. Prima was the worst cruise I’ve ever been on.

Family cruise, so we spent a lot of time playing cards and other family activities. Missed some activities because of that, but still had a great time.

The prima needs some times to get used to it with their new concept. 95% of the crews and guests did not like the ship. It's a different style. Either you hate it or love it.